Systems Engineer IT Service Management | Core Server & Networking | Bangalore

Hiring: Sr. Systems Engineer IT Service Management | Core Server & Networking | Bangalore

Career Level:

Senior Systems Engineer IT Service Management

Key Responsibilities:

• Manage and support

  Windows/Linux servers, networking, and IT infrastructure end-to-end

  .
• Perform incident, change, and problem management as per ITIL standards.
• Monitor and troubleshoot

  server performance, networking issues, and IT services availability

  .
• Handle

  user access management, patching, backups, DR/BCP, and compliance

  .
• Collaborate with cross-functional teams to resolve escalated IT issues.
• Maintain

  documentation, SOPs, and reports

  for IT Service Management processes.
• Provide

  technical leadership and mentoring

  to junior engineers.

Requirements:

• 58 years of experience in

  IT infrastructure, server administration, and networking

  .
• Strong knowledge of

  Windows/Linux servers, AD, DNS, DHCP, Exchange, O365, VMware/Hyper-V

  .
• Hands-on experience in

  networking (LAN/WAN, TCP/IP, VPN, Firewalls, Switches, Routers)

  .
• Familiarity with

  ITIL processes Incident, Change, Problem, and Service Management

  .
• Knowledge of monitoring tools (e.g., SolarWinds, Nagios, ServiceNow, etc.).
• Excellent problem-solving and communication skills.

8494849452 / 8884572014,  8884499448, 9448201675