3 - 6 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview:

We are looking for an experienced Network Security & Unified Communications Support Engineer to manage and support Fortinet firewall appliances (FortiGate 400, 200, 100, 60 series) and handle SIP-based communication systems. The role involves troubleshooting, vendor coordination, and ensuring seamless integration of security and UC solutions.

 

Key Responsibilities:

  • Fortinet Firewall Support

    • Install, configure, and maintain FortiGate firewalls (400, 200, 100, 60 series).
    • Manage security policies, NAT, routing, VPN (IPSec/SSL), and High Availability (HA).
    • Perform firmware upgrades, patches, and proactive health checks.
    • Monitor firewall performance and ensure compliance with security standards.
  • SIP & Unified Communications Support

    • Troubleshoot SIP trunk issues, call routing, and VoIP connectivity problems.
    • Work with UC platforms (e.g., Cisco, Avaya, Teams, or similar) for integration and issue resolution.
    • Analyze SIP signaling logs and resolve interoperability issues.
  • Vendor Coordination

    • Liaise with Fortinet and UC vendors for escalations, RMA, and advanced troubleshooting.
    • Ensure timely resolution of critical incidents through vendor engagement.
  • Documentation & Reporting

    • Maintain detailed configuration and troubleshooting documentation.
    • Prepare regular reports on firewall health, UC performance, and incident resolution.

 

Required Skills & Qualifications:

  • Hands-on experience with Fortinet FortiGate firewalls (400, 200, 100, 60 series).
  • Strong understanding of SIP protocol, VoIP systems, and UC platforms.
  • Knowledge of network protocols (TCP/IP, DNS, DHCP) and security best practices.
  • Familiarity with FortiManager and FortiAnalyzer is a plus.
  • Excellent troubleshooting and vendor management skills.
  • Certifications such as

    Fortinet NSE 4/5/6

    and

    SIP/VoIP-related certifications

    are highly desirable.

 

Education & Experience:

  • Bachelors degree in Computer Science, Information Technology, or related field.
  • 3-5 years of experience in network security and UC support.

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You