Customer Support Executive Job Description: We are looking for a dedicated and enthusiastic Customer Support Executive to join our team. As a fresher, you will be trained to handle customer interactions professionally, resolve queries, and ensure customer satisfaction across various communication channels such as calls, emails, or chat. Key Responsibilities: Handle inbound calls in a professional manner. Provide accurate and timely information to customers. Resolve customer complaints or issues efficiently. Escalate unresolved queries to the relevant department. Maintain detailed records of customer interactions. Ensure a positive customer experience and maintain high satisfaction. Required Skills: Excellent English & Hindi communication skills (verbal and written). Basic computer knowledge. Patience, problem-solving ability, and a customer-centric attitude. Willingness to learn and work in a fast-paced environment. Ability to work in rotational shifts if required. Educational Qualification: Minimum: Graduate in any stream CONTACT PERSON (HR TEAM) : MONALISHA SWAIN -6370884664 ANKITA MALLICK - 9861662984 Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹14,000.00 per month Benefits: Provident Fund Work Location: In person Speak with the employer +91 9861662984
Customer Support Executive Job Description: We are looking for a dedicated and enthusiastic Customer Support Executive to join our team. As a fresher, you will be trained to handle customer interactions professionally, resolve queries, and ensure customer satisfaction across various communication channels such as calls, emails, or chat. Key Responsibilities: Handle inbound calls in a professional manner. Provide accurate and timely information to customers. Resolve customer complaints or issues efficiently. Escalate unresolved queries to the relevant department. Maintain detailed records of customer interactions. Ensure a positive customer experience and maintain high satisfaction. Required Skills: Excellent English & Hindi communication skills (verbal and written). Basic computer knowledge. Patience, problem-solving ability, and a customer-centric attitude. Willingness to learn and work in a fast-paced environment. Ability to work in rotational shifts if required. Educational Qualification: Minimum: Graduate in any stream CONTACT PERSON (HR TEAM) : MONALISHA SWAIN -6370884664 ANKITA MALLICK - 9861662984 Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹14,000.00 per month Benefits: Provident Fund Work Location: In person Speak with the employer +91 9861662984