Sykes & Ray Equities

Build and maintain strong, positive relationships with customers. Serve as a primary point of contact for customer queries, and complaints, providing timely and effective responses. Coordinate with internal departments to streamline communication and resolve customer queries efficiently. Proactively address and resolve customer concerns to ensure a high level of service and support. Maintain accurate and up-to-date customer records and databases to track interactions and support follow-ups. Demonstrate excellent communication skills to engage effectively with customers across various channels.