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Hiring For Quality Analyst @Pune : Salary upto 6 LPA KVC CONSULTANTS LTD

1 - 4 years

5 - 6 Lacs

Pune

Work from Office

Greetings, for candidates who are residents of Pune and are okay with Work From Office looking in a leading MNC we have a profile for you *Kindly note this a work from office role with job location in Pune Profile - Quality Analyst (Voice) Job locatio n - Magarpatta Qualification * Graduates * Good Verbal --- communication skills in English *1 Year International Call Quality analyst Experience is mandatory. Salary - Upto Rs 6 LPA Working days -5 (Rotational Shifts) To get your interviews Scheduled Kindly reach out to our expert HR's HR VANSHIKA - 9628373762 HR AREESHA - 9628373763 HR DIVYA- 9821182650 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards, H.R Team KVC CONSULTANTS LTD.

Posted 2 months ago

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Hiring For Quality Analyst @Pune : Salary upto 6.5lpa KVC CONSULTANTS LTD

2 - 7 years

5 - 6 Lacs

Pune

Work from Office

Greetings, for candidates who are residents of Pune and are okay with Work From Office looking in a leading MNC we have a profile for you *Kindly note this a work from office role with job location in Pune Profile - Quality Analyst Customer Support (Voice) Job locatio n - Pune Qualification * Graduates * Good Verbal --- communication skills in English *1 Year Quality analyst Experience Salary - Upto 6.5 LPA Working days -5 (Rotational Shifts) To get your interviews Scheduled Kindly reach out to our expert HR's *Khushi 7869457739 *Honey 8871997083 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards, Prajit Grover H.R Team KVC CONSULTANTS LTD. PF // ESIC Benefits & CABS

Posted 2 months ago

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Urgent Hiring For International Voice Process Imperial Hr Solution

1 - 5 years

3 - 6 Lacs

Pune, Hyderabad

Work from Office

Urgent Hiring For International Voice Process Experience for 1 year mandate Customer handling , US and UK Voice Experience only Excellent Communication Immediate Joiners only apply Work From Office Contact - Sunny 7017379244 Required Candidate profile Ability to handle tough situation with customer. Excellent communication skills. Work From Office. 2 ways cab will be provided.

Posted 2 months ago

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Service Desk Associate : L1 Support : Chennai : Upto 6 LPA : Apply Now Outpace Consulting Services

1 - 6 years

3 - 6 Lacs

Chennai

Work from Office

We Are Hiring For Service Desk Role With Leading IT Company. Role purpose : Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , web, chat and Service Requests Roles and Responsibilities Opens, logs, prioritizes, assigns, and closes calls logged in the IT SD Asks the Customer End User for all relevant information concerning the call made or issue reported by the Customer End User Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution Routes the enquiries to Resolver Groups as appropriate Re-routes misdirected calls Escalates tickets which have not been resolved by SD, in accordance with Customer escalation procedures Provides status and updates on tickets to authorized users Reopens Ticket / Creates new ticket to follow up if the user indicates that the inquiry was not resolved to their satisfaction Makes recommendations for updates to the KB database Adherence to policies and procedures, closure of open calls after resolution. Desired Candidate Profile 1-6 Yrs of experience in Service Desk/Technical Support - L1/L2/Desktop Support Able to handle Calls, Emails, Chats & Web tickets and should be willing to work in 24*7 shift environment Basic understanding of inter-relationship of software, hardware and communications Hardware trouble shooting skills Printer and Network issues Experience in PC Hardware configuration Experience supporting LANs, PC operating systems and desktop software Experience using a variety of PC software including Microsoft Office Suite, Knowledge and understanding of end user requirements Strong customer service orientation Self-Starter Good listening skills & Ability to analyze and solve technical problems Strong problem analysis, resolution, and writing skills Good interpersonal and communication skills Analytical skills excellent spoken and written communication skills Mandatory Language Skill: Prior SD experience and excellent English speaking skills To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Chennai Search : Service Desk Chennai (Job Code # 28)

Posted 3 months ago

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