Swift Sky LLP

Job Title: E-commerce Executive (0-1 yr) – Mumbai (On-site) Company: Swiftsky LLP – Import-Export • E-commerce • Brand Development Location: Mumbai, Maharashtra, India (Work from office) About Us: Swiftsky LLP is a dynamic and fast-growing business specialising in import-export operations, e-commerce and brand development. We manage multiple online marketplaces and our own web channels, delivering products to customers across India and beyond. We’re looking for a passionate and proactive E-commerce Executive to join our Mumbai office and play a key role across multiple domains: sales accounts, order-data, customer support and marketplace operations. Role Overview: As an E-commerce Executive, you will wear many hats and be responsible for handling day-to-day operations across several online sales channels (marketplaces like Amazon, Meesho, plus our own websites). You will manage listings, upload and update product data, monitor sales performance, process orders, handle customer service queries and support the broader e-commerce strategy. This is a hands-on role, ideal for someone at the start of their career who is eager to learn across the full spectrum of online commerce. Key Responsibilities: Manage multiple sales accounts across marketplaces and websites, ensuring product listings are accurate, optimised and live. Upload and update product data: titles, descriptions, images, pricing, stock levels and variants. Monitor daily/weekly sales performance, prepare basic reports and flag trends or issues. Handle order processing: receiving orders, liaising with warehouse/fulfilment, tracking dispatch and delivery updates. Manage customer support for online orders: respond to queries, handle returns/refunds, coordinate with logistics/fulfilment teams. Support inventory reconciliation, stock updates and ensure data alignment across systems. Work closely with the brand-development team to assist in promotional campaigns, marketplace offers and listing optimisations. Ensure marketplace compliance: listing guidelines, category norms, content policies, timely updates. Assist with basic marketplace advertising (if applicable) and support in executing sales-driven initiatives. Collaborate with the internal team (import-export logistics, product sourcing, brand development) to ensure seamless upstream and downstream flow. Ideal Candidate Profile: 0 to 1 year of relevant experience (or internship) in e-commerce, marketplace operations, online sales support or a related field. Good understanding of marketplaces (Amazon, Meesho, Flipkart etc) or strong willingness to learn quickly. Comfortable working in a dynamic start-up/fast-paced environment, multi-tasking across different domains. Strong attention to detail: accuracy in data entry, product listing, order details and customer support responses. Basic analytical mindset: able to monitor simple metrics, spot anomalies and escalate appropriately. Good verbal and written communication (English and preferably a local language such as Hindi or Marathi). Proficiency in Microsoft Excel / Google Sheets (basic functions, sorting, filtering, data alignment). Team-player attitude: able to interface with multiple internal teams (warehouse, sourcing, marketing) and external vendors/partners. Location: Must be able to work from our Mumbai office (no remote/flexible work for this role). Why join Swiftsky LLP? Opportunity to gain full-spectrum exposure across import-export, brand building and e-commerce operations. Learn from a small agile team: your contributions will be visible and valued. Grow in the fast-moving e-commerce landscape: strong foundation for future roles (Account Manager, Marketplace Head). Office-based in Mumbai: collaborative environment, regular team interaction, and direct feedback. How to Apply: Please submit your updated CV and a short cover note explaining why you’d like to join Swiftsky LLP in this role and how your skills/interests align with the responsibilities above.