Role Overview: As a Server Engineer L1, your primary responsibility will be to monitor server and system health, perform basic troubleshooting of Windows/Linux server issues, provide support for hardware-related incidents, install and configure server components, respond to service tickets, assist with server backups and restore operations, maintain inventory records of server equipment and data center assets, document procedures and resolutions, support patching and firmware update activities, and ensure compliance with internal policies and industry best practices. Key Responsibilities: - Monitor server and system health using established tools such as Nagios, Zabbix, and SolarWinds. - Perform basic troubleshooting of Windows/Linux server issues. - Provide support for hardware-related incidents including disk failures, power issues, etc. - Install and configure server components under supervision. - Respond to service tickets in a timely manner using the ITSM/ticketing system. - Assist with server backups and restore operations. - Maintain inventory records of server equipment and data center assets. - Document procedures, issues, and resolutions. - Support patching and firmware update activities during maintenance windows. - Ensure compliance with internal policies and industry best practices. Qualification Required: - Any IT Graduate (Note: No additional details about the company were provided in the job description.),
As a member of the Monitoring Team specializing in VMware Cloud Foundation (VCF) support, your role involves providing expert-level technical assistance to resolve complex customer issues related to VCF. Your responsibilities include: - Offering expert technical support for VMware Cloud Foundation (VCF) to address intricate customer issues effectively. - Conducting thorough troubleshooting and analysis of VCF components like vSphere, NSX, YSAN, and SDDC Manager. - Collaborating with cross-functional teams and customers to provide timely solutions and ensure customer satisfaction. - Creating and maintaining detailed documentation, which includes troubleshooting guides and knowledge base articles. - Participating in the development and implementation of proactive measures to improve VCF stability and performance. - Performing root cause analysis (RCA) for critical incidents and implementing preventive measures. - Mentoring and assisting junior support engineers by offering guidance on technical matters and best practices. - Engaging with product development teams to report bugs, suggest enhancements, and contribute to product improvement. - Keeping abreast of the latest VMware technologies and certifications to uphold a high level of expertise. Qualifications required for this role: - Any Graduate The job location for this position is CBD Belapur (Navi Mumbai). Total experience between 1 - 2 years in VMware cloud is preferred. Certification: - VMware certified professional/ Advance professional in Data centre/ Cloud / Network. Salary offered: - 4LPA - 6LPA Shift timings: - 24 x 7 (Rotational) Industry: - IT Employment Type: - Full Time, Permanent As a member of the Monitoring Team specializing in VMware Cloud Foundation (VCF) support, your role involves providing expert-level technical assistance to resolve complex customer issues related to VCF. Your responsibilities include: - Offering expert technical support for VMware Cloud Foundation (VCF) to address intricate customer issues effectively. - Conducting thorough troubleshooting and analysis of VCF components like vSphere, NSX, YSAN, and SDDC Manager. - Collaborating with cross-functional teams and customers to provide timely solutions and ensure customer satisfaction. - Creating and maintaining detailed documentation, which includes troubleshooting guides and knowledge base articles. - Participating in the development and implementation of proactive measures to improve VCF stability and performance. - Performing root cause analysis (RCA) for critical incidents and implementing preventive measures. - Mentoring and assisting junior support engineers by offering guidance on technical matters and best practices. - Engaging with product development teams to report bugs, suggest enhancements, and contribute to product improvement. - Keeping abreast of the latest VMware technologies and certifications to uphold a high level of expertise. Qualifications required for this role: - Any Graduate The job location for this position is CBD Belapur (Navi Mumbai). Total experience between 1 - 2 years in VMware cloud is preferred. Certification: - VMware certified professional/ Advance professional in Data centre/ Cloud / Network. Salary offered: - 4LPA - 6LPA Shift timings: - 24 x 7 (Rotational) Industry: - IT Employment Type: - Full Time, Permanent