SV Royal Luxury Rooms Hotel

Role & responsibilities To oversees all front office operations, including reception, reservations, and guest services. Ensure smooth check-in and check-out processes, handle guest complaints, and maintain high service standards. The manager supervises and trains front office staff, ensuring efficiency and professionalism. They also coordinate with other departments to enhance guest satisfaction and manage financial tasks like billing and reporting. Preferred candidate profile Should possess a PG degree or diploma in Hotel Management with 3 to 5 years of experience in front office operations. They should have excellent communication, leadership, and customer service skills , along with strong organizational and problem-solving abilities . Proficiency in hotel management software . The candidate should be well-groomed, courteous, and able to handle pressure while maintaining high service standards and team efficiency.