Sutherland hiring For Tech sales process!!

SUTHERLAND – HIRING | INTERNATIONAL TECH SALES PROCESS

We are hiring for a leading internet services company that helps businesses with website hosting, digital marketing, and online presence solutions.

Role: International Tech Sales / Technical Support

Location: Airoli, Navi Mumbai

Key Requirements

* Experience: 6 months – 1 year in BPO / Technical Support

* Technical Support Experience – Mandatory

* Sales, Upselling & Retention Experience – Mandatory

* Excellent English communication skills – B2H or above

* Strong troubleshooting and account resolution skills

* Experience in upselling & cross-selling

* SHL Score: 59+

* Typing Speed: 45 WPM

* Typing Accuracy: 90%

* Hiring boundary: Within 30 KM of Airoli

* Comfortable with 24/7 rotational shifts

* 2 rotational weekly offs

Compensation & Benefits

* Salary: 18,000 – 26,000

* Salary will depend on last drawn salary and relevant experience

* Travel Allowance: 3,500

* PBI: 2,750

Job Responsibilities

* Handle international customers through voice support

* Troubleshoot technical and account-related issues

* Resolve customer queries effectively

* Identify sales opportunities and drive upselling/cross-selling

* Handle customer retention and ensure customer satisfaction

* Recommend suitable products/services based on customer requirements

Interested candidates can share cv to HR Alisha -9324485024 with