Manage full service, sample only, ad hoc, tracking, national and international projects. Set up and implement new and on-going projects. Set client expectations and project delivery timelines. Ensure clear communication and outline of project requirements and timelines with other teams that are required to complete and successfully deliver the project. Project coordination with other client service groups. Project coordination with external partners including translation agencies and network partners. Ensure timely delivery by all groups involved in all project phases. Provide timely status reports, prepare invoices, project analysis and recommendations. Proactively identify project risks and develop risk mitigation plans. Ensure that projects are delivered on time, on budget and meet the client’s requirements. Perform customer relationship management. Develop and maintain strong relationships with assigned account teams. Understand key client issues and objectives. Work with Direct Client Services Satisfaction survey. Potential to ensure regional team reports are submitted in a timely fashion.

1. Manage and own outcomes of market research projects from commissioning to invoice. Exceed client expectations through flawless delivery. Take on high visibility/complex projects Lead client kick off calls Coordinate internal resources for project support Provide guidance and troubleshoot project challenges at all stages Consult with clients to leverage experience and knowledge to assist in meeting the research objectives Track and manage project budgets 2. Collaborate and support Sales in driving revenue growth through client relationship development that lead to referrals and repeat business. 3. Communicate project updates and status in a responsive and consultative manner throughout project field. 4. Mentor junior staff members and assist in their growth 5. Share knowledge across internal functional teams and assist in continually building efficiencies. Education and Experience: Bachelor’s degree. 4+ years of experience of related work experience. Specialized Skills: Proficient in Microsoft Word, Excel, PowerPoint and Outlook. Knowledge of SPSS, Decipher. Accountability – Proven results while managing changing priorities as well as maintaining direction and focus through proactive planning and organized approaches to work in order to meet deadlines and manage time effectively. Must demonstrate strong attention to detail and be conscientious, reliable, and punctual. Solution Oriented/Accountable : Looks beyond simple solutions; doesn’t stop at first answers; looks to resolve problems quickly; takes accountability for actions Collaborative: Promotes a spirit of cooperation with other members of the work group; always helpful to the rest of the team/others; amongst the first to volunteer to help others succeed Drive: Demonstrated motivation and a drive for excellence regardless of obstacles and challenges; takes calculated risks; continuously raises the bar Communicative: Demonstrates open two-way adult to adult communication Innovative: Strives for continuous improvement; anticipates and solves for customer needs; contributes new ideas

A Project Manager is responsible for managing all aspects of a project. The Project Manager is accountable for successful project execution and will collaborate with members of several operational teams, and account management to ensure that project objectives are understood by the team and are successfully delivered. Successful project management requires that PMs develop strong working relationships with internal and external clients. Essential Duties and Responsibilities: Manage full service, sample only, ad-hoc and tracking projects Set up and coordinate new and on-going projects Set client expectations, project delivery timelines Ensure clear communication and outline of project requirements and timelines with other teams that are related to complete and successfully deliver project Project coordination with other departments (e.g. sample fulfillment , bid consulting, sales team) Project coordination with external partners – vendors and publishers Ensure timely delivery by all groups involved in all project phases Cost confirmation and Invoicing Proactively identify project risks and develop risk mitigation plans Ensure that projects are delivered on time, on budget, and meet the client’s requirements Perform all other duties necessary for successful project completion Ensure that client needs and project objectives are consistently met Perform Customer Relationship Management and Team Work Develop and maintain strong relationships with assigned sales teams Learning/participating in training on new tasks related to preparation of a leadership role Qualifications/Requirements: Post Graduate – Any stream Detail oriented with excellent communication skills; Strong computer proficiency; Possesses strong understanding of market research; Strong problem-solving/trouble-shooting and negotiation skills Must be able to work in a fast-paced environment and demonstrate the ability to effectively manage multiple tasks and priorities simultaneously. Must be open to work in night shift. PERSONAL ATTRIBUTES A self-directed individual who knows what needs to be done and operates with urgency, focus and discipline Strong organizational skills with high attention to detail Have the ability to thrive in a high energy, fast growth, entrepreneurial environment Have excellent communication skills – written, verbal, presentation and interpersonal Strong team player who can build strong relationships at all levels of the organization.

Job description A Project Manager is responsible for managing all aspects of a project. The Project Manager is accountable for successful project execution and will collaborate with members of several operational teams, and account management to ensure that project objectives are understood by the team and are successfully delivered. Successful project management requires that PMs develop strong working relationships with internal and external clients. Essential Duties and Responsibilities: Manage full service, sample only, ad-hoc and tracking projects Set up and coordinate new and on-going projects Set client expectations, project delivery timelines Ensure clear communication and outline of project requirements and timelines with other teams that are related to complete and successfully deliver project Project coordination with other departments (e.g. sample fulfillment , bid consulting, sales team) Project coordination with external partners – vendors and publishers Ensure timely delivery by all groups involved in all project phases Cost confirmation and Invoicing Proactively identify project risks and develop risk mitigation plans Ensure that projects are delivered on time, on budget, and meet the client’s requirements Perform all other duties necessary for successful project completion Ensure that client needs and project objectives are consistently met Perform Customer Relationship Management and Team Work Develop and maintain strong relationships with assigned sales teams Learning/participating in training on new tasks related to preparation of a leadership role Qualifications/Requirements: Post Graduate – Any stream Detail oriented with excellent communication skills; Strong computer proficiency; Possesses strong understanding of market research; Strong problem-solving/trouble-shooting and negotiation skills Must be able to work in a fast-paced environment and demonstrate the ability to effectively manage multiple tasks and priorities simultaneously. Must be open to work in night shift. PERSONAL ATTRIBUTES A self-directed individual who knows what needs to be done and operates with urgency, focus and discipline Strong organizational skills with high attention to detail Have the ability to thrive in a high energy, fast growth, entrepreneurial environment Have excellent communication skills – written, verbal, presentation and interpersonal Strong team player who can build strong relationships at all levels of the organization.

1. Manage and own outcomes of market research projects from commissioning to invoice. Exceed client expectations through flawless delivery. Take on high visibility/complex projects Lead client kick off calls Coordinate internal resources for project support Provide guidance and troubleshoot project challenges at all stages Consult with clients to leverage experience and knowledge to assist in meeting the research objectives Track and manage project budgets 2. Collaborate and support Sales in driving revenue growth through client relationship development that lead to referrals and repeat business. 3. Communicate project updates and status in a responsive and consultative manner throughout project field. 4. Mentor junior staff members and assist in their growth 5. Share knowledge across internal functional teams and assist in continually building efficiencies. Education and Experience: Bachelor’s degree. 4+ years of experience of related work experience. Specialized Skills: Proficient in Microsoft Word, Excel, PowerPoint and Outlook. Knowledge of SPSS, Decipher. Accountability – Proven results while managing changing priorities as well as maintaining direction and focus through proactive planning and organized approaches to work in order to meet deadlines and manage time effectively. Must demonstrate strong attention to detail and be conscientious, reliable, and punctual. Solution Oriented/Accountable : Looks beyond simple solutions; doesn’t stop at first answers; looks to resolve problems quickly; takes accountability for actions Collaborative: Promotes a spirit of cooperation with other members of the work group; always helpful to the rest of the team/others; amongst the first to volunteer to help others succeed Drive: Demonstrated motivation and a drive for excellence regardless of obstacles and challenges; takes calculated risks; continuously raises the bar Communicative: Demonstrates open two-way adult to adult communication Innovative: Strives for continuous improvement; anticipates and solves for customer needs; contributes new ideas