Company Description Surepath Edtech Pvt. Ltd., founded by Mr. Kapil Dixit, specializes in online counseling, mentorship, and guidance for students. The organization provides Subject Selection Guidance to help students make informed educational decisions for a successful future. Additionally, Surepath offers College and Program Selection services to align academic and career goals. Through personalized Mentoring and Guidance, the company supports students in overcoming academic challenges and achieving personal and professional growth. Role Description This is a full-time, on-site role for a Tele-counsellor based in Jaipur. As part of the role, you will interact with students and parents via phone to provide counsel and guidance about academic and career options. Your responsibilities include addressing inquiries, clarifying doubts, recommending suitable academic paths, and building a positive rapport. You will assist with the enrollment process and provide consistent follow-up support to guide students effectively on their educational journey. Qualifications Strong communication, interpersonal, and active listening skills Ability to provide effective guidance, counseling, and tailored solutions Organizational and multitasking capabilities for managing multiple student profiles seamlessly Proficiency in managing calls and maintaining professional client interactions Familiarity with education systems and processes is an advantage Empathy and a genuine interest in student development Prior experience in counseling or a related field is preferable.
Role Overview: You will be a Tele-counsellor based in Jaipur, engaging with students and parents over the phone to offer guidance on academic and career options. Your primary responsibilities will include responding to inquiries, clarifying doubts, suggesting suitable academic paths, and fostering a positive relationship with the students. Furthermore, you will aid in the enrollment process and provide ongoing support to assist students effectively throughout their educational journey. Key Responsibilities: - Interact with students and parents via phone to provide counseling on academic and career options - Address inquiries, clarify doubts, and recommend suitable academic paths - Build and maintain a positive rapport with students - Assist with the enrollment process and offer consistent follow-up support - Manage multiple student profiles efficiently with organizational and multitasking skills - Handle calls professionally and maintain effective client interactions - Demonstrate empathy and a genuine interest in student development - Utilize strong communication, interpersonal, and active listening skills - Provide tailored solutions and effective guidance to students - Prioritize student success and support their personal and professional growth Qualifications: - Strong communication, interpersonal, and active listening skills - Ability to provide effective guidance, counseling, and tailored solutions - Organizational and multitasking capabilities for managing multiple student profiles seamlessly - Proficiency in managing calls and maintaining professional client interactions - Familiarity with education systems and processes is an advantage - Empathy and a genuine interest in student development - Prior experience in counseling or a related field is preferable.,