Role & responsibilities Key Responsibilities Oversee end-to-end collections across assigned districts. Manage a team of Collection Managers, Collection executives, Collection Agencies, and Tele-callers . Monitor bucket-wise delinquency and drive recovery strategies. Conduct regular field visits , review difficult cases, and enable closures. Review daily/weekly MIS to track roll rates and NPA movement. Allocate and monitor caseloads for agencies & in-house team. Implement corrective actions for high-risk portfolios. Ensure compliance with RBI Fair Practices Code and internal collection policies. Coordinate with Credit, Operations, Legal & Sales teams for smoother resolutions. Recruit, train, motivate, and appraise field teams to improve productivity. Preferred candidate profile 58 years of experience in Collections (NBFC/BFSI preferred). Proven experience handling large teams and multiple locations . Strong understanding of field collections, skip tracing, repossession, agency management , and settlement negotiation. Excellent communication, analytical, and leadership skills. Proficiency in Excel, portfolio analytics, and MIS tools .
Supra Pacific Financial Services
Supra Pacific Financial Services is a financial services firm specializing in investment management and financial consulting.