Support BA/QA

What we do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours.

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What you will do

What you will do

We are seeking a skilled Business Analyst/Quality Analyst to join our team. The ideal candidate has strong analytical skills, experience with APIs, data mapping and integration workflows, along with solid understanding of testing methodologies. This role works closely with integration architects and integration developers to ensure the integration works as per requirement.

Key Responsibilities:

• Document the business requirements related to system integrations, APIs, data exchanges and interface workflows.
• Work with integration architects to define the interface logic, error handling and orchestration workflows.
• Manage integration backlog, user stories and acceptance criteria in Agile environments.
• Ensure alignment between business requirements and technical integration solutions.
• Create detailed test plans and test case for integration, API, data mapping and end-to-end flows.
• Perform integration testing, API testing (REST/SOAP), regression testing and data validation.
• Use API testing tools (Postman, swagger, SOAP UI) to validate end points, Payload and error responses.
• Investigate, document and track the defects in integration flow during the support process.

What we are looking for

Required Qualifications

• Bachelor’s degree in computer science, Information Technology, or a related field.

• 5+ years of experience as a BA, QA or BA/QA.

• Strong understanding of integration concepts: APIS, REST/SOAP services, webhooks, ETL, event-driven systems.

• Experience with data mapping, JSON,XML and SQL for data validation.

• Proficiency with testing tools like Postman, Swagger, SOAP UI.

• Excellent requirement documentation and analytical thinking.

Preferred Qualifications:

• Experience with Agile/Scrum development environments.

• Understanding of error handling, logging, retries and monitoring in integration systems.

• Familiarity with integration platforms (e.g, MuleSoft, AWS Gateway etc) is a strong plus.

• Exposure to message queues (Kafka, RabbitMQ) or event-based architectures.

• Experience with cross-functional teams.

If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.