Supplier Support Analyst II

The Supplier Support Analyst-II provides advanced administrative support for Supplier Management within the Corporate Supply Chain Services organization.  These duties can vary within the department.  Serves in a supportive role for Deltek Costpoint vendor management and MRO/Supplier Management System.

Principal Accountabilities

(Typical duties include the following, although specific duties vary by assignment or contract.)

• Manage supplier onboarding documentation and perform input into Deltek Costpoint vendor master for new suppliers and for changes to existing suppliers as per the SLA

• Manage Supplier Documents in Supplier Management System (SMS) for compliance and approval

• Provide support for suppliers/procurement personnel on SMS questions/clarifications.

• Provide SMS technical support: SMS User, Supplier Access, Create User Accounts, PO acknowledgement, Late Line, Online RFQ, Password Resets, etc.

• Monitor Purchase Order (PO) Workflow in Amentum MRO for PO’s blocked due to DOC_CK and release when all documents are compliant

• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.

• Manage Supplier On-boarding process: Initiate Temp ID’s in Supplier Registration, Document approvals/rejections, tracking of non-standard document approvals, final approval requests, creation of supplier accounts/contacts

• Supplier Performance Scorecard Notification Distribution

• Monitor and resolve inquiries submitted through the Supplier Management Support Inbox

• Support SMS improvement collaboration

• Submit Supplier Communications and Coordinate responses as applicable

• Maintain central vendor file database and assist in obtaining supplier information.

• Process daily and weekly reports as required.

• Participate in developmental activities to prepare for advanced role in supply chain as needed.

• Perform other duties as assigned.

Knowledge & Skills 

• Ability to read, write and communicate effectively in English.

• Ability to develop and maintain excellent customer relationships.

• Knowledge in the various functional areas of supply chain is preferred.

• Experience working directly with suppliers preferred.

• Experience in Deltek Costpoint vendor master required.

• Knowledge of Supplier Management System preferred

• Knowledge of the Federal Acquisition Regulation (FAR) and government property accountability procedures preferred. 

• Understanding of government contracts and procedures preferred.

• Proficient in Microsoft Word, Excel, and Outlook software.

• Additional knowledge/skills may be required depending on assignment.

Experience & Education

• Bachelors or Master’s degree in accounting, business, or associated discipline.

• Four (4) or more years’ administrative experience in supplier support, procurement environment or related area.

Physical Requirements/Working Environment

• Generally works in a normal office environment.

• Ability to work various shifts which may include evening and weekend hours.