Role Oversee the daily operations of the retail store, ensuring sales targets are met, customer satisfaction is maintained, and store standards are upheld in line with company policies. Sales & Revenue Management Achieve monthly and annual sales targets. Monitor sales performance and implement strategies to boost revenue. Customer Experience Ensure excellent customer service and handle escalations. Maintain high store presentation and visual merchandising standards. Team Leadership Recruit, train, and motivate store staff. Create work schedules and manage team performance. Inventory & Stock Control Oversee stock levels, replenishment, and loss prevention. Conduct regular stock audits and manage shrinkage. Operations & Compliance Ensure adherence to company policies, SOPs, and safety guidelines. Manage cash handling, billing, and daily reconciliations. Reporting & Analysis Prepare sales and operational reports. Analyze data to identify trends and improvement areas.
ResponsibilitiesCollaborate with team members to execute sales and marketing campaigns by leading brainstorming sessions for internal and external projects Meet with clients to plan and implement marketing campaigns for brand building and lead generation, aligning with overall company goals and sales targets Help gather and analyze data to reach insights about brands, competitors, and trends Measure and report performance of marketing campaigns, gain insights, and assess against goals
Generating leads through cold calls, emails, and networking Following up with prospects and building strong relationships Presenting and demonstrating products or services to potential customers Negotiating and closing sales deals to meet or exceed targets Maintaining client records and tracking sales progress using CRM tools Providing after-sales support to ensure customer satisfaction