SUDHIR SALES & SERVICES LIMITED

Role Overview: As a Service Trainee at Cummins India, your role will involve being located in Ahmedabad and handling a variety of tasks within the service department. Your responsibilities will include analyzing customer needs, effectively communicating with customers, providing excellent customer service, assisting in sales activities, and managing finance-related tasks. Key Responsibilities: - Analyze customer needs and recommend appropriate solutions - Communicate effectively with customers to address inquiries and concerns - Provide top-notch customer service to ensure customer satisfaction - Assist in sales activities to promote products and services - Handle finance-related tasks within the service department Qualifications Required: - Strong analytical skills and excellent communication abilities - Customer service and sales skills to effectively interact with customers - Knowledge of finance principles to manage departmental tasks - Strong problem-solving abilities to address customer needs - Ability to work collaboratively in a team environment - Previous experience in a customer service role would be beneficial - Educational qualifications: ITI in Diesel Mechanic or Electrical, Diploma in Electrical or Mechanical engineering (Note: Omitted additional details of Cummins India mentioned in the job description for brevity),