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3.0 - 5.0 years

3 - 6 Lacs

Navi Mumbai

Work from Office

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for ROLE:Media ExpertWe seek dynamic professionals capable of providing partner support and portfolio managementservices via telephone.WHAT WE DOMedia Experts deliver personalized guidance to esteemed partners, aiding them in maximizing theirorganic reach and presence across the client platform. Additionally, we proactively engage withpartners to ensure they are informed about the latest products, insights, and platform trendsStrong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and English skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsExceptional spoken English communication skills, with the ability to engage customers clearly and professionally over the phone. Strong inside sales skills, including the ability to proactively identify and generate sales opportunities, build rapport with potential customers, and effectively close deals over the phone. Proficient in speaking Hindi as a second language. A minimum of 2-3 years of experience in voice-based customer service roles, including expertise in upselling and effectively addressing customer needs. Strong ability to analyse customer data and feedback to enhance service delivery and improve sales outcomes. Proficient in using MS Office/G-suite tools for reporting and documentation purposes. Well-versed in utilizing various social media platforms to support customer engagement Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamConduct outreach via telephone and email to designated partners within specified timeframes (Influencer role). Furnish partners with precise information derived from thorough portfolio and platform research and analysis. Input data accurately into the Client Relationship Management (CRM) software tool. Dispense product/platform details, address inquiries, and provide strategic planning assistance and solutions. Enhance quality outcomes and bolster social media presence and engagement through recommended adjustments. Maintain operational functionality of applications by adhering to established protocols and promptly reporting any malfunctions or discrepancies. Stay abreast of industry advancements and refine skills through active participation in educational opportunities and training initiatives. Enhance organizational value through exemplary conduct and performance. Qualification Any Graduation

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5.0 - 12.0 years

7 - 14 Lacs

Mumbai

Work from Office

At Burns & McDonnell India (BMI OGC), youll be joining the ranks of our Piping Design & Engineering team. Youll report to department & functional managers, and your focus? The engineering design of projects spanning across sectors such as Oil, Gas, Chemicals, Petrochemicals, Renewable Fuels, Decarbonization, and Carbon Capture. And these projects arent limited to a local scale; they are positioned globally, reflecting our worldwide impact. Youll be a part of our vibrant Oil, Gas, and Chemicals (OGC) Global Practice, a thriving collective of around 500 professionals. This dynamic group lives and breathes engineering, procurement, and construction projects across various industries - Refining, Midstream & Logistics, Petrochemical, and Chemicals. So, are you ready to take on challenges that shape industries and transform lives? Dive into the exciting world of Burns & McDonnell India, where your contribution will be part of our global footprint. Roles & Responsibilities: Analysis experience of Static & Rotary equipment. Nozzle load limit check, flange definition for flange leakage qualification, piping specials, and accuracy checking of Input. Analysis of Stress model for Code stresses check [Sustain, Expansion, Occasional stresses], Displacement, Flange Leakage qualification using ASME Sec VIII, Equipment Nozzle loads/ Pipe Support qualification wrt. to vendor allowable / as per applicable code / Qualification using Nozzle-pro (where applicable). Define Pipe Support requirement as per analysis and its support tagging and marking the stress comments on Isometrics. Preparation of support loads for Civil & Structural group. Preparation of documentation for Independent Quality Review. Preparation of procurement specification with log sheet for Piping Specials like Cold Shoe, Spring, Rod Hanger, Struts, Snubbers, Expansion joints, etc., their TBA, and vendor drawing review. Position may require interface and coordination with other engineering disciplines, designers, and detailers locally in the Mumbai office as well as remotely in various offices in the United States. Knowledge in Piping engineering, Conceptual pipe routing and layout, Pipe and Valve materials specification preparation, piping specials, technical bid evaluation, Vendor data review and approval, isometrics checking, and approval would be an added advantage. Qualifications Bachelor s Degree in Mechanical/Chemical engineering 5-12 years of experience in detailed stress analysis associated with Energy/Oil & Gas projects. Advanced understanding and proficient experience of design software such as Caesar II, knowledge of AutoPipe is added advantage. Hands-on experience of Navisworks, SPR and Excel to develop design deliverables is preferred. Engineers having experience in preparation of Piping Material Specification will be preferred. Familiar with Energy/Oil & Gas industry codes and standards including ASME & API. Job Engineering Primary Location India-Maharashtra-Mumbai Schedule: Full-time Travel: No Req ID: 251653

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3.0 - 5.0 years

7 - 11 Lacs

Bengaluru

Work from Office

Skill required: Data Management - Microsoft Power Business Intelligence (BI) Designation: BI Engineering Analyst Qualifications: BE/BTech Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Data & AIMicrosoft Power Business Intelligence is used to create interactive data visualization dashboards by fetching data from different databases & data files. These dashboards help drive key business decisions and KPIs. What are we looking for Microsoft Power BI Structured Query Language (SQL) Strong analytical skills Written and verbal communication Commitment to quality Agility for quick learning Ability to work well in a team Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day-to-day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Qualification BE,BTech

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1.0 - 3.0 years

3 - 5 Lacs

Navi Mumbai

Work from Office

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 0-1 Language - Ability: Nepali - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do As an Agent, you are responsible toReview content- user profiles, videos, texts, images etcInvestigate and apply client policiesEscalate and/or resolve the issue that is reported by users or flagged by the system Note- The reported content could be sensitive or of graphic natureThe following skills are required to perform this role-Strong coping, emotional resilience, and stress-management skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsBasic internet research skillsExcellent comprehension, communication (verbal, written), and English skills, required to interpret content. What are we looking for Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their job role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being.As an Agent, you are responsible toReview content- user profiles, videos, texts, images etcInvestigate and apply client policiesEscalate and/or resolve the issue that is reported by users or flagged by the system Note- The reported content could be sensitive or of graphic natureThe following skills are required to perform this role-Strong coping, emotional resilience, and stress-management skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsBasic internet research skillsExcellent comprehension, communication (verbal, written), and English skills, required to interpret content. Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelineStay up to date with any changes on policies/processInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamIdentify improvement opportunities in workflow and suggest solutions to improve quality and overall efficiency of the processParticipate in continuous training programs and workgroup discussions for optimal development in the roleEngage in conversation around socially sensitive topics with the purpose of keeping our communities safeEngage in the well being activitiesMeet desired efficiency established by business Qualification Any Graduation

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0.0 - 1.0 years

3 - 5 Lacs

Bengaluru

Work from Office

Skill required: User-Generated Content Moderation - Content management Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 - 1 Year About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. The Content Review New Associate will be responsible for processing and investigating terms of service, fraudulent, and spam-related violations. The position is expected to complete content reviews in a timely and precise manner. The position will support keeping a safe platform. Resources are expected to be proactive, motivated, organized, and possess a global perspective in a fast-paced, team-oriented environment.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and English skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsBasic knowledge about the computer and internetMust possess logical reasoning, troubleshooting skills and problem-solving skillsSelf-learner (willing to learn about the latest technologies)High attention to detailsGood research skillsGood time management (including down time) and ability to meet tight deadlines.Experience using Microsoft Office (Outlook, PowerPoint, Excel, Word) Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamResearch and resolve all issues related to spam, account takeover, and terms of service violationsReview web sites/ ad Creative/ video for content quality based on Content Guidelines / policiesInterpret and enforce content policiesThoroughly check ad content for the quality and accuracyUnderstand and remain up to date with client policies and guidelines; resolve inquiries according to defined policies and proceduresEffectively identify problems and issues by performing relevant research using the appropriate toolsCommunicate effectively and concisely with the stakeholders Willingness to work with sensitive issues, including but not limited to:Adult content, Religious and philosophically sensitive issues, alcohol, tobacco, weapons, and other potentially offensive products Qualification Any Graduation

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8.0 - 13.0 years

8 - 15 Lacs

Kanpur

Work from Office

Role & responsibilities Design and Development: Create detailed 2D and 3D designs using CAD software (e.g., AutoCAD, SolidWorks, CATIA). Develop mechanical components, systems, and assemblies based on project requirements. Ensure designs comply with applicable engineering standards and regulations. Prototyping and Testing: Build and evaluate prototypes to validate design functionality and performance. Conduct tests, analyze results, and implement necessary modifications. Documentation: Generate and maintain engineering drawings, BOMs (Bill of Materials), and technical documentation. Prepare reports, manuals, and other design-related documents. Collaboration: Work closely with the manufacturing, procurement, and quality assurance teams to ensure product manufacturability. Collaborate with clients and stakeholders to gather requirements and address design concerns. Problem-Solving: Identify and resolve design issues during the development and production phases. Provide technical support for troubleshooting mechanical systems. Project Management: Monitor project timelines and ensure deliverables meet schedule and budget constraints. Participate in design reviews and provide technical input for continuous improvement. Preferred candidate profile Technical Skills: Proficiency in CAD tools (e.g., SolidWorks, Creo, NX). Knowledge of GD&T (Geometric Dimensioning and Tolerancing) and FEA (Finite Element Analysis). Familiarity with manufacturing processes (e.g., machining, injection molding, casting). Understanding of material selection and heat treatment processes . Soft Skills: Strong analytical and problem-solving skills. Excellent communication and teamwork abilities. Attention to detail and organizational skills. Perks and benefits

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3.0 - 8.0 years

6 - 10 Lacs

Bengaluru

Work from Office

1. Responsible for the quality and respect of project schedule for assigned piping stress analysis tasks. 2. Preparation of stress critical line list of assigned projects. 3. Performs stress calculations of all kinds of piping networks 4. Works on piping loads to civil and structural discipline for design of pipe-rack/ technological structures and foundations 5. Designs piping supports components 6. Follows Clients technical documentation and requirements 7. Preparation of project piping stress specification and critical lines list 8. Prepare technical part of requisitions for all piping supports components required by stress analysis. 9. Helps in technical bid evaluation for all piping supports components offers. 10. Prepares technical part of requisitions for all piping supports components purchase orders Commenting of vendor documents for stress related Issues. 11. Checking of isometrics being issued for construction for stress and support point of view based on the stress activity. 12. Responsible for the quality, budget and respect of project schedule for piping stress analysis tasks. 13. Reviews the Client technical documentation and requirements. 14. Reviews and approve vendors documents Evaluate pipe flexibility and stress analysis. 15. Measure the effects of support settlement, safety relief valves, seismic loads, thermal cycle loads and wind. 16. Select proper springs for necessary support. 17. Analysis capabilities for Jacketed Piping system, FRP Piping system, Expansion joints piping system etc. 18. Analysis capabilities the considering the effects of the modular design and transit phase, static differential structural deflections associated with fabrication, lift, transit and site installation. 19. Evaluate Stress, Displacement, Forces and moments on restraints for support design and Evaluate piping loads with in allowable allowable nozzle loads. 20. Nozzle Flexibilities (WRC) and Stresses. 21. Flange Leak Check. 22. Dynamic analysis capabilities including modal, harmonic and response spectrum analysis. 23. Data sheet preparation for Expansion joints, spring hanger data sheet and updating the Pipe support standards 24. Stress analysis report preparation. Work Experience 1. Engineering Degree or equivalent(Mechanical) 2. At least 6 years of experience in the Oil Gas Industry in both onshore and/or offshore facilities and Power Generation sector; 3. Languages: Fluent in spoken and written English 4. Experience with Auto Pipe and Caesar II software 5. Experience with detailed design project (EPC) execution 6. Experience of working with various ASME/ API/ NEMA/ TEMA/ ASTM, IS codes and standards as well as various PMC standards. 7. Conversant with stress analysis of piping connected to various types of equipment like Column, tanks, exchangers, pumps/ compressors/ reactors etc. 8. Perform evaluation of nozzle loads or vessels stress utilizing WRC 107/297 capability of Caesar II program. 9. Conversant with Anchor study requirements. 10. Conversant with requirements like trunnion calculation, flange leakage calculations, qualification of allowable nozzle loads etc. 11. Should have the flexibility to work on areas other than core competence. 12. Advanced analytical, problem solving, accuracy, attention to details, and interpersonal skills. 13. Ability to establish and meet deadlines for the task provided and effectively achieve the goals in fast paced environment is critical. 14. Strong written and verbal communication skills in English is essential. 15. Ability to foster communication within diverse cultural environments.

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10.0 - 15.0 years

4 - 7 Lacs

Kolkata, West Bengal, India

On-site

The Role As a Senior Mechanical Engineer with Worley, you will work closely with our existing team to deliver projects for our clients while continuing to develop your skills and experience etc... Worked as Lead Mech Engineer in projects for minimum 10 years over and above managing a Mech team. Experience in phases of engineering e.g., Concept, Basic and Detail Engineering phases. Experience in core areas of Mechanical discipline e.g. preparing equipment layouts, technical specifications, datasheets, Material Requisitions, knowledge of national, international codes and standards, Technical Bid Analysis, Vendor data review, 3D Model Reviews. Experience in Material Handling, Equipment associated with MMM industry. Capable to work independently and should have worked as Sr. Engineer in at least 4-5 projects leading a mechanical team of at least 4-6 people. Capable to handle large or medium scale project and responsible for technical and resources planning as well as keep tab on budget, quality and schedule. In depth knowledge and capable for preparation of Technical Specification, Tender Bid Evaluation and review of Vendor drawings / document independently for Mineral Beneficiation Equipment like, Crusher, Sizer, Screen, Mills, Cyclone, Slurry Pumps, Floatation Cell, Thickener, Filter Press etc. including Material Handling Equipment. Exposure of Conveyor Calculation (preferably in various internationally established software), Chute Design, Material Flow analysis. Experience in working with designers / draftsman for Plant Layout and Plot Plan, General Arrangement drawings etc. Capable for reviewing 3D model in various 3D review software platform. Other Contributes :- Orientation to working in workshare environments with Lead office. Understanding of Project requirements like productivity/ schedule workhour control etc.Capable of interacting with all stakeholders including Inter discipline, client and vendors.Good communication and presentation skills, verbal and written to communicate with client and lead offices. Support proposal engineering. Should be open for short travel and deputation to sites / lead offices where required. About You To be considered for this role it is envisaged you will possess the following attributes: A degree in Mechanical engineering from a reputed university. Graduate Mech engineer with 10-15 years of Engineering exposure in the Mechanical Department of a consultancy organization. Experience range can be flexible for deserving candidate. Candidates with experience in technical services department of a Metal / Mineral / Chemical Processing plant can also apply. However at least 10 years of engineering consultancy experience (Material Handling, Mineral Processing projects preferred) will be required. Good Presentation Skills. Good spoken and written English language skills, communication skills and interpersonal skills. Mention any professional affiliations/certifications. Should be open for short travel and deputation to sites/Overseas Offices where required. Mention near term mobility readiness.

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12.0 - 15.0 years

2 - 5 Lacs

Vadodara, Gujarat, India

On-site

As a Principal Piping Engineer with Worley, you will work closely with our existing team to deliver projects for our clients while continuing to develop your skills and experience etc. Section Head is responsible for: Timely completion of design, requisitions, and engineering deliverables. Discipline, operation and efficiency of Discipline. Adherence to Dept. / Discipline Working Instructions and QMS Manual. Allocation of proper personnel to projects and proposals. Overview of work progress and work-hour usage. Staff recruitment, development, and administration. Working within company budgets Main Duties / Responsibilities: Quality Policy, Core Values and Objectives: Committed for the implementation of Quality Policy and Core Values. The main objectives to be achieved are: Delight Client Ensure completion of project within budget, schedule quality. Development and growth of people. Providing superior value and lower cost to the client. Continual improvement in productivity and quality. Involve in Technical Issues. Each of these objectives would be measured against the Performance Advancement Plan. Discipline Management: Ensure that the Discipline s structure, competence, and resources are compatible with the Company scurrent and forecast needs. Ensure that work is carried out in a professional manner, adequate in all respects, particularly inrelation to safety, quality, and adherence to contractual obligations. Ensure that each Manager / Chief Engineer / Principal / Senior Engineer reporting to the Head iscompetent and briefed at all times on Company Policies and his specific duties / responsibilities. Ensure proper codes standards to be followed in Material Stress. Staffing / Human Resources: Ensure people produce excellent work and continually improve their skills to grow the Company. Evaluate competence of staff for their current roles and assess potential for increased responsibility oralternate job role. Recommend appropriate training dependent upon this evaluation. Ensure that staff have a safe and comfortable work environment to produce their best effort. Interview and select all personnel including agency staff. Establish required personnel to maintain the project production / planning schedule for his assigned Area of responsibility : Ensure C.V.s for all staff are regularly updated. Assist in staff salary reviews, staff grading and recommend promotions within the Discipline. Can appoint Sub-Contractor, technical evaluation, plan control smoothly execute work at sub con place. Budget / Planning: Ensure that suitable controls are established and maintained in the Discipline to keep expenditurewithin the limits set by the Discipline budget for work on development, standards, training, administration and general. Prepare forward loading requirements and ensure availability of personnel. Ensure all work within his scope of responsibility is completed in accordance with the accepted project plan and within the work-hour budget allocated. Documentation: Maintain a Discipline documentation procedure which ensures that the Discipline working instructions, procedures, specification and methods are prepared and revised as necessary to comply with the latest technology and the current issue of the Company procedures. Ensures that all personnel are aware of the latest issue of the above Establishes and maintains Discipline documentation procedure for numbering all documents, data and drawings prepared by the Discipline. This procedure must conform with the Company documentation system. Establishes and maintains a Discipline procedure for recording and filing documentation received in the group. Measurement and Performance: Through regular contact with discipline and project personnel and by regular review of the projectstatus reports, ensure up to-date and reliable statistical information on project performance is available. Improve the productivity by means of reduction of rework and errors. Proposals / Business Development: Undertake the Discipline co-ordination and completion of the requirements on proposals. Keep copy of all work-hour estimates to be forward to the Manager of Design Engineering in accordance with the Company Procedures. Respond adequately to the Company s Sales requirements. Approve all design and project work-hours estimate for Proposals/Projects before submission to the Sales, Whenever required. Client Liaison: Review client s documentation for acceptability. Ensure Manager / Chief Engineer / Principal / Lead Engineer inform Project Manager of any client deviation requests. Meet client expectations and maintain long-term relationship with client. Attend to client s feedback and any complaints. Technical Participation: Ensure all documentation within the scope of his responsibility is prepared, checked, reviewed, andapproved and completed in time in accordance with the Discipline Working Instructions and Project Quality Plan. Raise RFIs for any missing information and clarifications. Assist in review of vendor s bids and documentation in critical areas for technical acceptability. Carry out inspection of critical equipment/item as per relevant approved documents (like Purchase Orders, Final Vendor Drawings etc.) to ensure that equipment/item manufactured is in line with all approved Technical Specifications, when called for by the Project Manager. Provide technical expertise to other engineering disciplines as necessary. Trouble shooting of Material Stress. Special Responsibilities: Review technical requirements of client s specifications and ensure that agreement is reached on thebasis of design. Participate in discussions with the client, as necessary. Investigate, analyze and implement systems, and methods to improve efficiency and accuracy. These investigations include: Computer aided design techniques. Routine calculations by use of computer. Monitoring latest developments and latest techniques in his area of functioning. Handle Automation in Piping Engineering (Material Stress). Arrange for the services of consultants where specialist assistance is required; arrange for competent hired staff or sub-contractor for off-loading the work, when required. Review QCS for all major equipment. Monitor that work and progress are in compliance with the project requirements and schedule. Maintain contact with other disciplines/groups to ensure: Project Manager and/or Engineer are aware of problems of progress delays. Proper interchange of information. Proper interchange of documents. Interface are correctly defined. Ensure that site problems viz. Technical Queries and Non-conformity Notices are dealt with effectively and expeditiously and also ensure competent staff are available for site trouble shooting as necessary. Attend Design Engineering Management Review Meetings. Furnish administrative and technical directives to discipline personnel. Maintain discipline. Conduct monthly meetings to discuss month s achievements, quality problems and challenges in month ahead. Miscellaneous: In addition, carry out such tasks from time to time as directed by Department Head-Piping,commensurate with the work expected of this position.

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3.0 - 8.0 years

5 - 13 Lacs

Hubli, Mysuru, Bengaluru

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Role & responsibilities : Extraction of material data, geometry details and fastener specifications from part and assembly drawings. Extraction of loads, stresses from GFEM. Generate detailed finite element models Static stress analysis of primary and secondary Aircraft structural components Sizing of primary and secondary structural parts for static, fatigue & DT requirements Mitigation techniques for low margins of safety Preparation of stress certification reports Preferred candidate profile: Candidate should have good working experience on Static, Fatigue & Damage tolerance analysis of Aircraft structural components. Should have good working experience on plant engineering concessions of Aircraft structural (Primary and Secondary) components. Profound knowledge on Stress analysis, aircraft loads and aircraft structures are expected. Should be aware of certification requirements and should have experience with static & fatigue stress certification reports. Candidate should be able to co-ordinate with design and stress teams. Sound knowledge of structural design principles, aircraft loads and aircraft structures are expected Must have experience in static analysis & sizing of Aircraft structural components for metallic and composites Must have experience in the preparation of stress certification reports Working experience in concessions Must have experience in the preparation of stress reports. Having experience in Fatigue & damage tolerance analysis is an added advantage

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7.0 - 10.0 years

6 - 16 Lacs

Mumbai

Work from Office

At Burns & McDonnell India (BMI OGC), you'll be joining the ranks of our Piping Design & Engineering team. You'll report to department & functional managers, and your focus? The engineering design of projects spanning across sectors such as Oil, Gas, Chemicals, Petrochemicals, Renewable Fuels, Decarbonization, and Carbon Capture. And these projects aren't limited to a local scale; they are positioned globally, reflecting our worldwide impact. You'll be a part of our vibrant Oil, Gas, and Chemicals (OGC) Global Practice, a thriving collective of around 500+ professionals. This dynamic group lives and breathes engineering, procurement, and construction projects across various industries - Refining, Midstream & Logistics, Petrochemical, and Chemicals. So, are you ready to take on challenges that shape industries and transform lives? Dive into the exciting world of Burns & McDonnell India, where your contribution will be part of our global footprint. Roles & Responsibilities: Analysis experience of Static & Rotary equipment. Nozzle load limit check, flange definition for flange leakage qualification, piping specials, and accuracy checking of Input. Analysis of Stress model for Code stresses check [Sustain, Expansion, Occasional stresses], Displacement, Flange Leakage qualification using ASME Sec VIII, Equipment Nozzle loads/ Pipe Support qualification wrt. to vendor allowable / as per applicable code / Qualification using Nozzle-pro (where applicable). Define Pipe Support requirement as per analysis and its support tagging and marking the stress comments on Isometrics. Preparation of support loads for Civil & Structural group. Preparation of documentation for Independent Quality Review. Preparation of procurement specification with log sheet for Piping Specials like Cold Shoe, Spring, Rod Hanger, Struts, Snubbers, Expansion joints, etc., their TBA, and vendor drawing review. Position may require interface and coordination with other engineering disciplines, designers, and detailers locally in the Mumbai office as well as remotely in various offices in the United States. Knowledge in Piping engineering, Conceptual pipe routing and layout, Pipe and Valve materials specification preparation, piping specials, technical bid evaluation, Vendor data review and approval, isometrics checking, and approval would be an added advantage. - Bachelor’s Degree in Mechanical/Chemical engineering 5-12 years of experience in detailed stress analysis associated with Energy/Oil & Gas projects. Advanced understanding and proficient experience of design software such as Caesar II, knowledge of AutoPipe is added advantage. Hands-on experience of Navisworks, SPR and Excel to develop design deliverables is preferred. Engineers having experience in preparation of Piping Material Specification will be preferred. Familiar with Energy/Oil & Gas industry codes and standards including ASME & API.

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2.0 - 5.0 years

3 - 6 Lacs

Coimbatore

Work from Office

Support the DIC by accomplishing efficient On time Delivery of design release, First time right, and Continual Improvement on skill in Design for Composite parts. Responsibilities Accountabilities Support the DIC by accomplishing efficient On time Delivery of design release, First time right, and Continual Improvement on skill in Design and Analysis. Support the DIC In manging the budget for Engineering department and ensuring that resources are used efficiently. Suggest innovative ideas to reduce cost and improve productivity and efficiency. Control the rejections so as to save costs and produce outputs that are as per specified quality standards and as per customer requirements. Enable customer satisfaction by driving efficiency in internal processes within the department. Ensure appropriate, suitable actions towards customer complaints, so as to facilitate both customer retention as well as identify methods that helps in preventing such breakdowns from recurring. Stress analysis (Composite Metallic) and to checking the detail as per any OEM standards. To work with various analysis types such as linear statics, nonlinear statics (contact, material and large deformation), dynamics (normal modes and cyclic modal). Working knowledge of PATRAN/NASTRAN is most essential requirement. Familiarity with other FEA software will be an advantage Designing of composite parts through Composite Design (CPD) in Catia. Performing FE Modeling (Shell and Solid), FE Analysis for various structural Components. Good exposure on Material properties and allowable. Experience in Hand calculations. Providing design Suggestion /Modification based on failure. Interpreting and understanding FEA results, post-processing and preparing comprehensive analysis reports. Plan and promote continuous improvements in material, machine utilization and process to improve section individual productivity, and quality of the product. Coordinate with the automation team to identify use cases and drive automation / process improvement initiatives within the Section

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3.0 - 5.0 years

6 - 7 Lacs

Bengaluru

Work from Office

**Job Opportunity: Sr. Modeling Engineer in Bangalore** **Qualifications:** M.S./M.E./M.Tech in Mechanical, Machine Design, or CAE **Experience:** 3-4 years TOOL Skill Must- Abaqus CAE (Pre-processor) Abaqus CAE (Solver) Abaqus CAE (Post-processor) **Primary Responsibilities:** - Develop linear/nonlinear Finite Element Models for intricate structures and systems - Conduct thermal and stress analyses for complex systems - Perform modal analysis for frame and support structures - Collaborate with engineers across Business Units to address thermal, structural, and vibrational challenges - Provide design solutions based on analysis findings - Prepare and deliver reports on modeling activities **Mandatory Skills:** - Proficiency in Finite Element modeling using tools like Abaqus CAE only - Ability to tackle complex physics and geometry issues - Skill in using analytical methods to solve problems and validate results - Designing experiments to enhance model accuracy **Desirable Skill:** Familiarity with Abaqus CAE/Standard or Ansys tools, Semiconductor manufacturing knowledge **Send resumes to:** sk19@rgbsi.co.in

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3.0 - 5.0 years

5 - 9 Lacs

Hyderabad

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About The Role Role Purpose The purpose of this role is to design, develop and troubleshoot solutions/ designs/ models/ simulations on various softwares as per client??s/ project requirements ? Do 1. Design and Develop solutions as per client??s specifications Work on different softwares like CAD, CAE to develop appropriate models as per the project plan/ customer requirements Test the protype and designs produced on the softwares and check all the boundary conditions (impact analysis, stress analysis etc) Produce specifications and determine operational feasibility by integrating software components into a fully functional software system Create a prototype as per the engineering drawings & outline CAD model is prepared Perform failure effect mode analysis (FMEA) for any new requirements received from the client Provide optimized solutions to the client by running simulations in virtual environment Ensure software is updated with latest features to make it cost effective for the client Enhance applications/ solutions by identifying opportunities for improvement, making recommendations and designing and implementing systems Follow industry standard operating procedures for various processes and systems as per the client requirement while modeling a solution on the software ? 2. Provide customer support and problem solving from time to time Perform defect fixing raised by the client or software integration team while solving the tickets raised Develop software verification plans and quality assurance procedures for the customer Troubleshoot, debug and upgrade existing systems on time & with minimum latency and maximum efficiency Deploy programs and evaluate user feedback for adequate resolution with customer satisfaction Comply with project plans and industry standards ? 3. Ensure reporting & documentation for the client Ensure weekly, monthly status reports for the clients as per requirements Maintain documents and create a repository of all design changes, recommendations etc Maintain time-sheets for the clients Providing written knowledge transfer/ history of the project ? Deliver No. Performance Parameter Measure 1. Design and develop solutions Adherence to project plan/ schedule, 100% error free on boarding & implementation, throughput % 2. Quality & CSAT On-Time Delivery, minimum corrections, first time right, no major defects post production, 100% compliance of bi-directional traceability matrix, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: Health Safety Security and Environment. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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4.0 - 8.0 years

5 - 9 Lacs

Hyderabad

Work from Office

? Do 1. Design and Develop solutions as per client??s specifications Work on different softwares like CAD, CAE to develop appropriate models as per the project plan/ customer requirements Test the protype and designs produced on the softwares and check all the boundary conditions (impact analysis, stress analysis etc) Produce specifications and determine operational feasibility by integrating software components into a fully functional software system Create a prototype as per the engineering drawings & outline CAD model is prepared Perform failure effect mode analysis (FMEA) for any new requirements received from the client Provide optimized solutions to the client by running simulations in virtual environment Ensure software is updated with latest features to make it cost effective for the client Enhance applications/ solutions by identifying opportunities for improvement, making recommendations and designing and implementing systems Follow industry standard operating procedures for various processes and systems as per the client requirement while modeling a solution on the software

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2.0 - 6.0 years

5 - 9 Lacs

Chennai

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Pipe Stress Engineer Gradiant India Private Limited Chennai, India 5/19/25 Engineering Gradiant is a global solutions provider for advanced water and wastewater treatment We are a different kind of water company With a full suite of differentiated and proprietary end to end solutions, powered by the top minds in water, the company serves its clients mission critical operations in the world's essential industries Gradiant's Innovative solutions reduce water used and waste water discharged, reclaim valuable resources, and renew wastewater into Freshwater The Boston-Headquartered Company was founded at MIT and has over 1000 employees worldwide Singapore is our Regional Headquarters and home to our Global Innovation Centre Learn more at gradiant com Responsibilities Knowledge of general piping design, support design and 3D softwares Knowledge on codes (ASME B31 3 (including Fluid Service Category M), ASME NM 1, ISO 14692, ASCE 7) Preparation and issuance of project piping stress specifications and stress-critical line lists Coordination with piping and layout team Load transfer and coordination with the civil/structural team for support design Identification of stress systems through review of P&IDs and line designation tables In-depth Knowledge of stress analysis softwares like CAESAR II, ROHR 2 or AutoPIPE Preparation of stress isometrics and definition of load cases (sustained, thermal, operating, occasional wind, seismic, relief, water hammer, etc-) Equipment nozzle load analysis and compliance for compressors, centrifugal pumps, tanks, heat exchangers etc- Expansion loop design and flexibility analysis Optimization of support spans and selection of support types (anchors, guides, Rigid hangers, and spring hangers) Flange leakage checks as per ASME codes (e g-, ASME VIII Div 1 / B31 3) Review and sign-off of piping isometrics, ensuring proper flexibility and support placement Evaluation of local stresses using code cases WRC 107/297 for large scale WTP Preparation and maintenance of detailed stress analysis reports and support documentation Review of vendor documents for thermal nozzle loads and flexibility checks Participation in design reviews and checking of supplier drawings and data Providing technical direction and assigning work to junior engineers Experience across sectors including Power, Oil & Gas, Water Treatment, and Semiconductor Projects Requirements Specialized Expertise Water Treatment Plants Stress analysis for large-diameter piping systems used in water transmission lines and force mains Pressure surge and water hammer analysis for pumps and valve systems Analysis of gravity flow piping in wastewater systems (e g-, sewage, stormwater) Consideration of corrosion effects and material compatibility Analysis of nozzle loads on tanks and pump stations Thermal expansion analysis in outdoor water distribution systems Double Containment Piping Stress analysis considering interaction between primary and secondary pipes Handling of pressure differentials and independent thermal movement Seismic, thermal, and support system design for containment piping Prevention of interference or over-stressing between inner and outer piping systems Non-Metallic Piping Systems Stress analysis of non-metallic piping such as FRP, HDPE, PVC, PVDF, ECTFE, PP and composite systems Assessment of thermal and pressure behaviour under varying environmental conditions Fatigue and impact analysis under cyclic loading Evaluation of joint integrity, deflection limits, and support spacing Installation considerations unique to non-metallic materials Expertise in ROHR-II for accurate stress modelling of non-metallic piping systems Gradiant is an equal opportunity employer Qualified applicants will be considered without regards to race, color, region, creed, gender, identity, marital status, national origin, age, veteran status, disability, or any other protected class Show more Show less

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5.0 - 10.0 years

4 - 7 Lacs

Gurugram

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We are seeking a skilled and experienced Piping Engineer with a Bachelors degree in Mechanical Engineering and a minimum of 5 years of relevant experience . The role involves the design, layout, and specification of piping systems, primarily for refinery and process plant projects. The ideal candidate should have a deep understanding of piping engineering standards and strong project coordination skills. Key Responsibilities: Design and develop piping systems and layouts for process plants and refinery operations. Prepare and review Piping and Instrumentation Diagrams (PIDs), isometrics, and piping GA drawings. Ensure compliance with piping codes, standards, and project specifications. Conduct material selection, pipe stress analysis, and support design. Coordinate with multidisciplinary teams, including civil, mechanical, and instrumentation engineers. Estimate material requirements and support procurement activities. Monitor site installation activities and ensure alignment with design specifications. Troubleshoot piping-related issues during construction and commissioning phases. Maintain comprehensive documentation, including drawings, technical reports, and inspection records. Stay updated on piping engineering trends, tools, and best practices. Qualifications: bachelors degree in Mechanical Engineering or related field. Minimum of 5 years of experience in piping design and engineering, preferably in the refinery or process plant sector. Proficiency in software such as AutoCAD, PDMS, CAESAR II, or equivalent. Strong knowledge of piping codes (ASME, ANSI, API, etc). Experience in pipe routing, material specification, and stress analysis. Ability to interpret technical drawings and PIDs. Strong analytical and problem-solving skills. Excellent coordination and communication abilities. What We Offer: Competitive salary and benefits package. Opportunities for professional development and career growth. A supportive and innovative work environment. The chance to contribute to impactful renewable energy projects.

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0.0 - 1.0 years

5 - 9 Lacs

Hyderabad

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Skill required: Trust & Safety - Anti-Money Laundering (AML) Designation: Business Advisory New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills.We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Understand & implement laws, and regulations designed to stop the practice of generating income through illegal actions during transfer of funds. Anti Money Laundering law covers limited number of transactions and criminal behaviors to prevent terrorist financing and money laundering and compliance programs, including know-your-customer (KYC) rules. What are we looking for Strong coping, emotional resilience, and stress-management skills Excellent comprehension, communication, Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies Strong attention to detail Comfort synthesizing and analyzing information from multiple streams Strong critical thinking and decision-making skills Review, classify and/or remove content according to client guidelines, using specific tools and channels Understand and remain updated on changing client policies and guidelines Investigate, resolve, and relay complex content issues to the broader Trust and Safety team Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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0.0 - 1.0 years

3 - 5 Lacs

Bengaluru

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Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Identify the spam content to provide genuine search results. Help the victims to remove their explicit videos / Photographs from global sites. Remove the Personal Identifiable information reported by the user from various search results. Addressing ad blocking through improving ad experiences across the web.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for Adaptable and flexibleAbility to perform under pressureAbility to handle disputesAbility to meet deadlines Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shiftsReview, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamStrong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and (insert language - English) skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skills Qualification Any Graduation

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1.0 - 3.0 years

3 - 5 Lacs

Bengaluru

Work from Office

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for 2-3 years of customer support experience via phone, email, and chat Experience working with direct consumers, in B2C environment; B2B is a distinct advantage Strong communication skills with a proactive and positive approach to tasks High attention to details and follow through An effective team player who is able to also work independently Proven ability to deal with problems and solve them effectively Professional customer service skills:solutions mindset, helping nature, passion for the customer and the customer experience Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously) Online advertising experience is a huge plus and preferred Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and English language skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skills Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamoProvide support to customers via live chat on various platforms.oRespond to customer inquiries in a professional and timely manner.oAssist customers in troubleshooting technical issues, placing orders, providing product information, and resolving any concerns.oIdentify and resolve customer issues and complaints effectively.oEscalate unresolved issues to higher-level support teams when necessary.oMaintain a calm, positive, and helpful attitude with all customer interactions.oStay updated with the latest product/service features, company policies, and troubleshooting steps to provide accurate information.oProvide clear and concise explanations to customers regarding products, services, or policies.oManage multiple customer chats simultaneously while maintaining a high level of customer service.oEnsure that chat responses are efficient, clear, and accurate.oMeet performance metrics for response time, resolution time, and customer satisfaction.oDocument customer interactions accurately in the system.oLog all inquiries, complaints, and solutions provided for future reference.oMaintain detailed records of customer issues and feedback for quality and training purposes.oWork closely with other team members and departments to ensure seamless service delivery.oShare feedback, best practices, and insights with the team leader to improve overall team performance.oMaintain high levels of professionalism and ensure that all interactions align with company standards and policies.oParticipate in regular training sessions to improve skills and knowledge. Qualification Any Graduation

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1.0 - 3.0 years

3 - 5 Lacs

Bengaluru

Work from Office

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patternsContent moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for 2-3 years of customer support experience via phone, email, and chat Experience working with direct consumers, in B2C environment; B2B is a distinct advantage Strong communication skills with a proactive and positive approach to tasks High attention to details and follow through An effective team player who is able to also work independently Proven ability to deal with problems and solve them effectively Professional customer service skills:solutions mindset, helping nature, passion for the customer and the customer experience Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously) Online advertising experience is a huge plus and preferred Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and English language skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skills-Computer proficiency and typing speed (minimum 30 WPM preferred).-Flexibility to work in rotational shifts including weekends. -Ready to work from Office-Experience in voice process is a plus Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamoProvide support to customers via live chat on various platforms.oRespond to customer inquiries in a professional and timely manner.oAssist customers in troubleshooting technical issues, placing orders, providing product information, and resolving any concerns.oIdentify and resolve customer issues and complaints effectively.oEscalate unresolved issues to higher-level support teams when necessary.oMaintain a calm, positive, and helpful attitude with all customer interactions.oStay updated with the latest product/service features, company policies, and troubleshooting steps to provide accurate information.oProvide clear and concise explanations to customers regarding products, services, or policies.oManage multiple customer chats simultaneously while maintaining a high level of customer service.oEnsure that chat responses are efficient, clear, and accurate.oMeet performance metrics for response time, resolution time, and customer satisfaction.oDocument customer interactions accurately in the system.oLog all inquiries, complaints, and solutions provided for future reference.oMaintain detailed records of customer issues and feedback for quality and training purposes.oWork closely with other team members and departments to ensure seamless service delivery.oShare feedback, best practices, and insights with the team leader to improve overall team performance.oMaintain high levels of professionalism and ensure that all interactions align with company standards and policies.oParticipate in regular training sessions to improve skills and knowledge. Qualification Any Graduation

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13.0 - 18.0 years

5 - 9 Lacs

Hyderabad

Work from Office

Skill required: Trust & Safety - Quality Management Designation: Quality Auditing Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years Language - Ability: English(Domestic) - Proficient About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for Content Moderation Guidelines:In-depth understanding of content moderation guidelines and policies specific to the platform or industry.Digital Literacy:Familiarity with various types of online content, including text, images, videos, and audio.Attention to Detail:Keen eye for identifying inappropriate, offensive, or harmful content.Policy Interpretation:Ability to interpret and apply content moderation policies consistently and accurately.Decision Making:Skill in making well-informed and consistent content approval or rejection decisions.Risk Assessment:Capability to assess the potential risks associated with various types of content.Data Analysis:Basic data analysis skills to identify trends, patterns, and areas of improvement.Communication Skills: Excellent verbal and written communication skills to deliver engaging refresher sessions. Active listening skills to understand reviewer questions and concerns. Engage in client discussion for process improvement sessions.Quality Assurance:Knowledge of quality assurance processes and best practices for maintaining content standards. Proficient in MS Excel/PPT/Word and/or Google Sheets/Docs/Slides with advanced skills in creating reports. Data analysis skills to interpret quality metrics and make data-driven improvements. Conduct RCA, provide feedback, and manage coaching logs.Cultural Sensitivity and Resilience:Awareness of and respect for diverse cultures, backgrounds, and perspectives in training delivery. Strong coping, emotional resilience, and stress-management skills. Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.Conducting Huddles:Lead daily Pre-Shift and Post-Shift meetings to discuss Performance, Process updates, and Organizational initiatives.Task Management Guidance:Provide daily guidance to team members on how to efficiently manage their day-to-day tasks.SLA and KPI Achievement:Lead the team to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)/ Critical Performance Indicators (CPIs) defined by the process and the client.Performance Reviews:Conduct regular performance reviews (Monthly, Quarterly, and Yearly) for the entire team and implement Corrective Action Plans or Performance Improvement Plans as needed. Roles and Responsibilities: Assess the quality of analysts on the project.Meet volume and quality targets for all quality assurance audits.Develop and maintain knowledge of client and their business needs processes.Develop and maintain an understanding of client Service Level Agreements and the department s key performance requirements.Develop and maintain product, industry, and business and professional skills by participating in on-the-job and classroom training.Participate in process calibration sessions with clients and cross-vendor.Take accountability for effectively handling escalations.Identify root causes for business-related issues and recommend solutions to improve overall client satisfaction.Assist with monitoring and tracking incidents to ensure timely resolution.Deliver individual and group feedback, provide coaching sessions, motivating, and encouraging analysts to improve performance. Qualification Any Graduation

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10.0 - 14.0 years

3 - 7 Lacs

Hyderabad

Work from Office

Skill required: Trust & Safety - Operational Audit & Compliance Designation: Quality Auditing Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their business. Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will continuously deliver value to our clients, while making a larger impact on society. You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Content moderation is meaningful work that may be challenging at times. In the context of this role, individuals may directly or inadvertently be exposed to potentially objectionable and sensitive content (e.g:, graphic, violent, sexual and egregious) and will need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to execute the responsibilities of their roles. Active participation in Accenture s well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for Content Moderation:Understanding of content moderation guidelines and policies specific to the platform or industry. Familiarity with various types of online content, including text, images, videos, and audio. Policy Interpretation:Ability to interpret and apply content moderation policies consistently and accurately. Communication Skills: Excellent verbal and written communication skills to deliver engaging refresher sessions. Active listening skills to understand reviewer questions and concerns. Engage in client discussion for process improvement sessions. Quality Assurance:Knowledge of quality assurance processes and best practices for maintaining content standards. Proficient in Ms. Excel/PPT/Word and/or Google Sheets/Docs/Slides with advanced skills to create reports. Data analysis skills to interpret quality metrics and make data-driven improvements. Conduct RCA, provide feedback, manage coaching logs. Cultural Sensitivity and Resilience:Awareness of and respect for diverse cultures, backgrounds, and perspectives in training delivery. Strong coping, emotional resilience, and stress-management skills. Data Analysis:Basic data analysis skills to identify trends, patterns, and areas of improvement, using MS Excel or Google sheets. Capability to assess the potential risks associated with various types of content via data analysis. Attention to Detail:Keen eye for identifying inappropriate, offensive, or harmful content. Decision Making:Skill in making well-informed and consistent content approval or rejection decisions. Roles and Responsibilities: * Assess the quality of analysts on the project * Meet volume and quality targets for all quality assurance audits * Develop and maintain knowledge of client and their business needs processes * Develop and maintain an understanding of client Service Level Agreements and department s key performance requirements * Develop and maintain product knowledge, industry knowledge, and business and professional skills by participating in on the job and classroom trainings * Participate in Process Calibration sessions with Clients and Cros Vendor * Take accountability for effectively handling escalations * Identify root causes for business related issues and recommend solutions to improve overall client satisfaction * Assist with monitoring and tracking incidents to ensure timely resolution * Deliver individual and group feedback, provide coaching sesions, motivating, and encouraging analysts to improve performance. * Responsible for Quality Audits ensuring service meets the Client and Org Goals and standards of quality. * Need to enforce the defined policy guidelines for al workflows assigned under Content Moderation scope. * Need to ensure timely Quality insights are shared to drive proces improvements * Should ensure timely feedback and individual performance development is tracked and reported * Should work with core Operations Team and drive over all quality standards defined as per the process Qualification Any Graduation

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2.0 - 4.0 years

4 - 8 Lacs

Pune

Work from Office

Create software requirements Create Software Design as per organization process standards Develop software according to the guidelines e.g. setting up the project environment, Software requirements and software design Perform static code analysis, to comment and document the code, to correct the coding faults Create and execute test cases according to the specifications Meet the required process quality goals while performing the test Integrate the created Software modules according to the integration plan Define, execute the integration tests and document the results Meet the required process quality goals while performing the test

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3.0 - 6.0 years

5 - 9 Lacs

Pune

Work from Office

Web App Pentesting SAST DAST and API. Static/dynamic testing of mobile applications Static Code analysis Vulnerability Assessment Penetration Testing

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