Business Analyst / Product Owner Quantixtech Solutions Pvt Ltd.

1.0 - 5.0 years

0 Lacs

vadodara, gujarat

On-site

As a Product Owner/Business Analyst, you will be responsible for creating, prioritizing, and maintaining the product backlog to ensure alignment with stakeholder expectations and strategic goals. You will work closely with cross-functional teams including developers, designers, and marketing to gather requirements, provide clarity on user stories, and ensure timely delivery of product features. The ideal candidate should have a minimum of 1-2 years of experience in projects, statistics, product backlog management, computer science, stakeholder management, user story development, cross-functional team collaboration, requirements gathering, and strategic goals. A Bachelors or Masters degree in Computer Science, Statistics, Business Administration, or a related field is required. Join our vibrant and innovative team that values your ideas and contributions. You will have the opportunity to gain hands-on experience and deepen your skills as a product owner/business analyst by working on real-world challenging projects.,

Posted 3 days ago

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Service Delivery Manager New Era Technology India Private Limited

10.0 - 15.0 years

32 - 32 Lacs

Remote, , India

On-site

Job Description: This role supports the organization in delivering its Service Strategy and vision, ensuring the effectiveness and efficiency of the Managed Services Support team. The position involves aligning daily operations with strategic goals, maintaining service quality, and overseeing adherence to Service Management Processes. Key Responsibilities: Support the organization in delivering the Service Strategy and vision. Maintain a sound knowledge and understanding of current methodologies, technologies, services, and tools. Ensure adherence to Service Management Processes by the Managed Service Support team. Work directly with the operations team to integrate Managed Services into day-to-day Standard Operating Procedures (SOPs). Oversee the Service Level Agreements (SLAs) within the delivery units where specifically needed (i.e., where client requirements differ from the service level in standard service descriptions). Work to achieve and maintain profitability in Managed Service accounts by closely tracking labor and overhead expenses that impact support. Responsible for overseeing the continued provision and delivery of services by the Managed Services team to agreed-upon quality standards. Work to mitigate the impact of service failures and improve quality through enhanced Standard Operating Procedures. Provide leadership and mentorship to technicians on the Managed Services Support team.

Posted 1 month ago

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