Store Manager ( Raipur/ Surat)

Job Description

Role ProfileJob Title Store Manager - EBO Department Retail Store Operations Location As per requirement Reports to Area Sales Manager / Business Head Role Objective Maintain the general operations of a store, making sure it runs smoothly, cleanly and meets budget or sales goals Principal Accountabilities Store Manager: - Is responsible for maintaining the store in order to ensure residents and visitors have access to necessary supplies and accommodations. Analyzing sales figures against the targets and forecasting future sales and analyses and interpreting trends to facilitate planning Maintain merchandise , supplies and inventories and Secures merchandise by implementing security systems and measures Analyzing the KPI and work on shortfalls in order to archive the set targets. Maintains store staff job results by coaching, counseling, and disciplining employees and planning, monitoring, and appraising job results. Ensuring the basic hygiene of the store including grooming standards of employees, attendance and regularity, hierarchy and discipline. Deal with all issues that arise from staff or customers (complaints, grievances etc) Maintains operations by initiating, coordinating, and enforcing operational, and personnel policies and procedures available in System Maintain customer services and facilities and Identifies current and future customer requirements and establishing reports to maximize sales and revenues. Overall leadership presence in assigned store and ensure individual Contributes in team for accomplishing targets as decided. Maintains the stability and reputation of the store by complying with legal requirements. Preparing various MIS report in order to overview over all store workings and progresses Propose innovative ideas to increase market share ProfileEducation Graduate/ Post Graduate in any stream Diploma in Retail Experience 5 above years relevant Retail experience Knowledge and skill set Presentable Effective verbal and listening communications skills Effective written communications skills Excellent customer service and interpersonal skills Book keeping skills Decision making skills Time management skills Team Player Computer skills Salary :- As per industry standard