Store Manager

Role & responsibilities

• Support the Store Manager in day-to-day store operations.
• Ensure smooth functioning of the store and adherence to company policies.
• Maintain store hygiene, visual merchandising, and brand presentation standards.
• Monitor inventory levels and coordinate stock replenishment activities.

Sales & Business Performance

• Drive sales targets and achieve assigned KPIs.
• Support implementation of sales strategies and promotional activities.
• Track daily, weekly, and monthly sales performance.
• Identify opportunities to improve store productivity and customer conversion.

Customer Experience

• Deliver exceptional customer service and enhance customer satisfaction.
• Handle customer concerns and escalations effectively.
• Build long-term customer relationships and ensure repeat business.

Team Management

• Assist in staff supervision, coaching, and performance monitoring.
• Support onboarding and training of store employees.
• Foster a positive and high-performance work environment.

Work Locations

• Delhi / Pune / Mumbai / Kolkata / Goa / Bengaluru / Chennai / Hyderabad / Ahmedabad

Preferred candidate profile

• 5+ years of experience in retail/store operations.
• Strong sales orientation and customer service skills.
• Experience in team handling and performance management.
• Good communication and interpersonal skills.
• Ability to work in a fast-paced retail environment.
• Available to work in any of the mentioned locations