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Airtel logo

Store Manager

1 - 6 years

3 - 6 Lacs

Faridabad, Ghaziabad, Delhi NCR

Posted:3 months ago| Platform: Naukri logo

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Skills Required

Store Management Retail Store Operations Store Supervision Store Operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

JOB RESPONSIBILITIES Store Operations & Audit / Compliance: Adherence of Store Operations in line with pre-defined SOPs Ensure that the look and feel of the store is as per guidelines/standards Track efficient Cash handling; prevent shoplifting / ensure safety and security Visual merchandising as per plan / guidelines Inventory and stock management to prevent stock-outs or excess Inventory KPI reporting as per guidelines and on-time Strategic Roll outs: Accountable for clearing store for formal launch as per pre-defined procedure across dimensions (e.g. manpower/ furniture & fittings/ IT/ device inventory) Manage closure of current store during refit & conversion Profitability: To achieve the target on conversion from the walk in customers in terms of Sales from new acquisitions & up-sell To ensure required MIS & tracking at CRO levels Manage Store expenses are as per plan Provide suggestions /feedback to improve store productivity People Development / Team Management: To ensure daily roistering & briefing to outsourced store staff Ensure that attrition issues (planned & unplanned) are escalated for timely resolution Ensure motivation & development of outsourced store staff Customer Experience: Ensure adherence to CE guidelines Manage staff allocation based on demand at point in time Personally step in to handle demanding customers Provide suggestions for improvements in CE Demonstrate - High energy - Strong process orientation - Project management skills - Appreciation of need for Customer Experience delivery - Building & nurturing partnerships Influencing skills

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Airtel
Airtel
www.airtel.com

Telecommunications

New Delhi

Approximately 250,000 Employees

389 Jobs

    Key People

  • Gopal Vittal

    Managing Director & CEO

  • Akshay Munjal

    Chief Financial Officer

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