Job Title : Store Manager Location : Thane Reporting to : Operations Manager / Owner / Director Employment Type : Full-time Job Summary : The Store Manager is responsible for overseeing the day-to-day operations of the store, ensuring smooth functioning, excellent customer service, efficient inventory management, and achievement of sales targets. This role involves supervising staff, maintaining store hygiene and aesthetics, and ensuring adherence to company policies and procedures. Key Responsibilities: 1. Store Operations Supervise overall store activities and ensure smooth functioning. Open and close the store as per schedule. Maintain cleanliness, safety, and display aesthetics at all times. 2. Sales & Customer Service Meet or exceed daily and monthly sales targets. Provide outstanding customer service, handle queries and resolve complaints. Guide customers about product features, care instructions, and recommendations. 3. Team Management Train, supervise, and schedule store staff (sales executives, gardeners, helpers). Conduct team meetings, performance reviews, and staff motivation sessions. Ensure all team members follow company protocols and maintain professional behavior. 4. Inventory & Stock Management Maintain optimal stock levels and conduct regular stock audits. Track product expiry, damages, and returns. Coordinate with suppliers and logistics teams for stock replenishment. 5. Billing & Cash Handling Ensure accurate billing through POS systems. Manage daily cash register, deposits, and sales reporting. 6. Reporting & Documentation Prepare daily sales, attendance, and inventory reports. Maintain staff attendance, leaves, and performance records. Update management on store performance and concerns regularly. Skills & Qualifications : Strong leadership, organizational, and communication skills. Customer-centric mindset and problem-solving abilities. Familiarity with inventory software and POS systems. Preferred : Interest or background in plants, gardening, or horticulture. Knowledge of local language in addition to English for better customer interaction. Job Type: Full-time Pay: ₹25,361.49 - ₹41,133.76 per month Benefits: Provident Fund Schedule: Day shift Weekend availability Language: Hindi (Preferred) Work Location: In person Expected Start Date: 01/07/2025

Job Title : Assistant Store Manager Location: Thane Reporting to: Store Manager / Area Manager Employment Type: Full-time Job Summery The Assistant Store Manager supports the Store Manager in ensuring the efficient operation of the store. This role involves supervising daily activities, assisting customers, maintaining inventory, coordinating with staff, and ensuring high standards of service, cleanliness, and product presentation. Key Responsibilities : 1. Daily Operations Support Assist in opening and closing the store on time. Supervise floor activity and ensure a smooth customer experience. Ensure store cleanliness, organization, and proper product displays. 2. Customer Service Greet and assist customers in a friendly, helpful manner. Respond to queries about products, prices, availability, and care (especially for plant-related items). Handle basic customer complaints or escalate to Store Manager if needed. 3. Sales Support Help meet sales targets by engaging with walk-in customers. Upsell or cross-sell products based on customer needs. Maintain product knowledge and stay updated on new arrivals or offers. 4. Staff Coordination Support the Store Manager in staff supervision and task assignments. Assist in training and mentoring junior staff. Ensure all team members are following store policies and daily duties. 5. Inventory Management Monitor stock levels on the floor and in storage. Assist in receiving, tagging, and organizing new stock. Help conduct regular stock counts and report discrepancies. 6. Billing & Cash Handling Operate the billing counter as needed. Ensure accurate cash/card transactions and maintain basic records. Skills & Qualifications: 1–3 years of retail experience; team lead or supervisory experience preferred. Good communication and interpersonal skills. Basic computer and billing software knowledge (POS). Interest in plants/gardening is a plus for nursery stores. Working Conditions: Willingness to work weekends or holidays as needed. Standing for long periods and occasional lifting of materials/products. Job Type: Full-time Pay: ₹12,102.91 - ₹25,405.50 per month Benefits: Provident Fund Schedule: Day shift Weekend availability Work Location: In person