About the Role: We’re looking for a proactive and detail-oriented Trainee ORM Executive to join our team. This role focuses on improving and maintaining our online reputation, especially on the Google Play Store and Apple App Store, while also contributing to customer support and brand communication activities. If you have a passion for user satisfaction and brand reputation, we’d love to hear from you! Key Responsibilities: App Store Reputation Management • Monitor and respond to user reviews on the Play Store and App Store to build a positive app image. • Encourage satisfied users to leave 4–5-star ratings and reviews. • Track and analyze feedback trends, escalating critical issues to product or technical teams. • Generate regular reports on app rating performance and user sentiment. Customer Support (Non-Voice) • Respond to user queries, complaints, and feedback via chat, email, or app support channels. • Provide clear, polite, and solution-oriented communication to resolve customer issues. • Coordinate with technical and product teams for resolving complex issues. • Maintain response quality and customer satisfaction across all support channels. Online Reputation & Brand Monitoring • Monitor brand mentions on social media, forums, and review platforms. • Respond to concerns and maintain a consistent, positive brand voice. • Assist in preparing response templates, FAQ content, and public messaging. Miscellaneous Brand Support Activities • Support basic content creation (FAQs, user messages, canned responses). • Assist with customer feedback campaigns, review drives, or surveys. • Help organize online community engagement and brand-building initiatives. • Participate in cross-functional projects to support growth and user experience. • Finding new vendors and dealing with them to purchase services. • Communicate with existing vendors (ORM, SEO and Digital Marketing)

Role & responsibilities Online Reputation Management (ORM) Responsibilities: Monitor online reviews, feedback, and mentions across digital platforms. Respond to user queries, complaints, and comments in a timely and professional manner. Coordinate with support and product teams to resolve concerns raised online. Provide regular reports on sentiment trends and user perception. Digital Marketing Executive Responsibilities: Plan and execute digital campaigns to promote app downloads, engagement, and brand awareness. Analyze campaign performance and suggest optimization strategies. Manage campaign budgets, targeting, and ad creatives. Write copy, design posts, and manage the publishing calendar. Increase follower engagement through creative campaigns and content formats. Track engagement metrics and suggest content improvements. Stay updated with finance-related topics and trends to create timely content. Preferred candidate profile Must have knowledge in social media marketing & Digital Marketing Have Knowledge in Content Writing and customer handling If have digital marketing course that will be plus point

Graphic designer and video editor Stock Yaari Technologies Roles and responsibilities : Design and Develop: Create visually appealing graphics, illustrations, Memes, infographics, layouts and videos for a variety of mediums, including social media, websites, email campaigns, print brochures, flyers, posters, and more. Develop creative concepts and designs that effectively communicate our services, information, and promotional campaigns, ensuring clarity and accuracy. Brand Consistency: Maintain and ensure brand consistency across all design projects by following established brand guidelines. Support Marketing Initiatives: Assist in developing marketing campaigns by providing design assets that drive engagement and increase sales. Create high-quality videos by editing footage, adding animations, transitions, and special effects using Adobe Premiere Pro. Develop a strong understanding of brand guidelines and maintain consistency across all designs and videos. Stay up-to-date with industry trends and best practices in graphic designing and video editing. Skills: o Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other design tools( Premium Pro). o Strong understanding of typography, color theory, and layout design principles. o Ability to create engaging visuals that simplify complex medical information. o Experience with digital and print media design. o Familiarity with designing for web and social media platforms. o Excellent communication and collaboration skills. o Ability to work independently and as part of a team. o Strong attention to detail and a keen eye for visual aesthetics. Roles and Responsibilities. Role: Advertising & Creative - Other Industry Type: IT Services & Consulting Department: Marketing & Communication Employment Type: Full Time, Permanent Role Category: Advertising & Creative Key Skills Skills highlighted with are preferred keyskills Adobe Premiere Pro CanvaAdobe Creative Suite About company https://www.stockyaari.com/ Preferred candidate profile