Mechanical Design Engineer Kingswinford, West Midlands Salary range ?35,000 ?40,000 per annum Are you a creative problem-solver with a passion for innovation We're seeking a talented Design Engineer with a flair for invention to join our team at Stiltz Homelifts If you thrive on challenges, enjoy turning ideas into reality, and are driven to create exceptional products, this is the perfect opportunity for you, What You'll Do 3D product and component design using SolidWorks, Producing 2D drawings of components and assemblies to BS8888 convention, Support prototype build and testing, Provide engineering information to enable designs to be transferred to production in the form of CAD models, drawings, samples, specifications and Excel based BOMs, Cost-down modifications to existing products, Provide assistance and support to overcome product-related problems that arise in the field, What We Offer Competitive salary range ?35,000 ?40,000 per annum Company bonus scheme 25 days holiday + 8 statutory holidays plus 1 additional birthday day! Health & Wellbeing Benefits Pension scheme Life assurance & critical illness cover Employee discount Cycle to work scheme Fully supported induction and on-going training/development, What You'll Bring A strong foundation in mechanical engineering principles, Relevant Degree, HND or equivalent in an appropriate engineering discipline, Proficiency in CAD software (SolidWorks preferred), A keen eye for detail and a commitment to quality, A creative mindset and a passion for innovation, Excellent problem-solving and analytical skills, Strong communication and teamwork abilities, About Stiltz Stiltz Homelifts is revolutionising home accessibility across the globe, empowering people to live life to the fullest in their own homes We design, manufacture and install our industry leading Stiltz Homelifts, restoring independence and bringing back the joy of mobility, Do you possess a strong foundation in mechanical engineering principles and a passion for innovationIf you're eager to apply your technical expertise to real-world solutions, we invite you to join our growing Research & Development team Apply now! Stiltz Limited is the sole supplier, manufacturer and installer of the Stiltz lift the most innovative, unique and useful homelift on the market,
Customer Service Administrator - £26,900.00 per annum - Kingswinford , West Midlands Do you have experience of working within a fast-paced international B2B customer focused role? We are seeking a talented Customer Service Administrator to join our busy UK and Rest of World (ROW) Trade team based at our Head Office in Kingswinford, West Midlands. Stiltz Homelifts is a multi-award winning global manufacturer / installer of an innovative range of homelift solutions. Our business is growing and as we continue to enjoy unprecedented success within the UK, Europe, US and RoW, we are looking for additional talented people to join the Stiltz team. As Customer Service Administrator you will demonstrate knowledge of export operations and be responsible for delivering the highest level of customer service to our UK Trade and Rest of World Trade dealers around the world. What You Will Do As Customer Service Administrator you will: Serve as the main customer service contact for our UK dealers, local authorities, and international dealers. Complete timely and accurate sales order processing through to invoicing – continual management and review of order progress via close liaison with internal stakeholders. Work with Trade Technical Support team to resolve warranty issues and processing of subsequent warranty orders. Preparation of shipping documentation, where required – commercial invoices, packing lists. Ensure all dealer issues and problems are dealt with in a timely manner and that acceptable resolution is communicated and agreed Developing strong inter-departmental relationships with sales, warehouse, overseas factory, finance, technical support and UK operations to ensure efficient service is provided. What We Offer Competitive salary £26,900.00 per annum 25 days holiday + 8 statutory holidays + 1 additional birthday day! Enhanced health cash back scheme Health & Wellbeing benefits Attractive pension scheme Life assurance & critical illness cover Employee discount Cycle to work scheme A genuinely, friendly team environment. What You Will Need As Customer Service Administrator you will demonstrate: Proven experience of working within a fast-paced international B2B customer focused operation. Fully IT proficient with Microsoft Office (Word, Excel, Outlook). Experience of using an ERP or similar system is essential – NetSuite would be advantageous. Experience of working within a similar role, with knowledge of logistics and distribution. Exceptional attention to detail, with accuracy and thoroughness. Outstanding verbal and written communication skills, with the ability to listen, build rapport and provide solutions when necessary. Strong organisational skills, adaptable with the ability to multi-task, juggling changing priorities across a busy workload. Relationship building skills – ability to build good working relationships with internal/external stakeholders. Knowledge of export documentation/terminology would be advantageous. Are you ready to put your customer service expertise and top-notch administrative skills to work in global B2B environment where your customer focus makes a real impact? if so, we can't wait to hear from you, apply now! Stiltz Limited is the sole supplier, manufacturer and installer of the Stiltz lift - the most innovative, unique and useful homelift on the market.