As an Associate, you are part of our Application Support team and your passion for providing exceptional product support contributes to our world class level of customer satisfaction. Acting as the first line of support to customers worldwide, you will communicate in an open, helpful and engaging tone and focus on finding the right solution with each customer. You will connect with our customers to address questions and resolve issues through a customer ticketing system. Additionally, you will work with various teams to resolve customer issues and serve as an ambassador for our brand. More specifically, you will: Have 2+ years of experience in a customer-facing support role Handle issues reported by the customers and find the solution to resolve the issues Ensure the resolution of medium to high complexity application related issues Ensure high degree of customer focus in all the defined activities Work closely with different stakeholders/departments to get the timely resolution of customer issues Provide a high level of service to our customers, adhering to our SLAs for response and resolution times, in line with Stibo Support guidelines Technologies Exposure: Familiarity with any of the following technologies is a plus but not mandatory: STEP - Enterprise Multi-domain Master Data Management Software JIRA - Customer Ticketing System Related technologies such as Java, Oracle, Cassandra Database, and cloud platforms like AWS or Microsoft Azure We hope that you You have a good attitude and ability to work in a cohesive team culture. You are passionate about wanting to help customers to succeed in their business. Moreover, you have: Excellent verbal and written communication skills, along with interpersonal skills Attention to detail and empathy with customers Strong technical, analytical and problem-solving skills Investigation and diagnostic skills (be like Sherlock Holmes) Flexibility to work in different time zones (shifts) in 24x7 Support matrix We Offer At Stibo System, we offer more than just a job. We put people first and inspire you to become the best version of yourself. We care about our colleague s work-life balance, and we offer flexibility through a hybrid work model. We offer MindFUL and MindFuel days, which are global days off, learning days, volunteer days, and much more International: A growing global company, with worldwide career opportunities, multicultural teams, and access to learning platforms like Udemy we'll-being: A caring and inspiring environment, promoting a happy and healthy lifestyle through a wide range of facilities and activities We create our Software products and have a proven record of adding significant business value for our customers.

We are looking for an Associate Systems Engineer to join our 24x7 support department in Bangalore, India. The position reports to the Manager of Technical Support. A challenging, internal position in an international company with solid growth and a stable economy as well as ambitions and visions for the future. You are offered an academically motivating environment with excellent opportunity for individual advancement and room for initiative and new ideas, says Hiring Manager Abhisek Pattanaik. We are passionate about data and new technology that can help companies with their digital transformation. We welcome others who are driven by the same passion for innovation to make a difference for businesses, consumers and society. We empower employees to think independently, get excited about new ideas and make it everyone s responsibility to add value in everything we do in order to build a smarter Stibo Systems. This is the job As a technical support team member, you will be involved in receiving, qualifying, and resolving issues raised by our global customer base, working closely with the Cloud operations & Support department in Bangalore. More specifically, you will: Participating in daily problem solving on reported customer issues. Ensure a high degree of customer focus in all the defined activities. Provide a high level of service to our customers, adhering to our SLAs for response and resolution times, in line with Stibo Support guidelines. Able to drive to a resolution of low to medium complexity issues. Able to analyze the incidents business impact and communicate to the affected users and minimize the disruption. Working closely with other support regions in Global Support - Denmark and the US. This is your team Do you like working on technology problems and delivering values to enterprises across the globeJoin a team where people truly believe in what theyre doing! We are a team of 15 experienced, highly talented, dedicated, and ambitious engineers working passionately to help our customers, says Abhisek Pattanaik. We measure our own success against the success of our growing base of customers, including 14 of the Fortune 100 and 42 Fortune 500 companies. Innovative organizations like Mercedes, Bosch, Siemens, Adidas, Sony, Toyota, McDonalds, Fujitsu chose us to help them shape their digital futures and achieve positive business outcomes through intelligent master data management. Technologies include Knowledge about JAVA and/or maintaining JAVA based applications Who are we searching for We are on the lookout for a candidate with excellent verbal and written communication skills, strong customer service skills, strong technical and analytical, and problem-solving skills. Highly proactive, with a sense of urgency and attention to details. Flexibility in terms of shift work due to the 24x7 nature of work. Moreover, you should have: 1-3 years of experience working within a 24x7 Support organization. Comprehensive OS skills - this means practical skillset and some theoretical knowledge about how different OS s work. Supported OS for STEP is Windows 2019 and Red Hat Linux 7 +. Mac is also used for parts of STEP. RHCE certified is a plus. One or more years of experience with supporting Servers hosted on any of the major Cloud vendors - Amazon Web Services (AWS) or Microsoft Azure. Knowledge about Oracle Databases - preferably Administration knowledge about Oracle Databases, maintenance and backups . We offer At Stibo System, we offer more than just a job. We put people first and inspire you to become the best version of yourself. We care about our colleague s work-life balance, and we offer flexibility through a hybrid work model International: A growing global company, worldwide career opportunities, and multicultural teams Well-being: A caring and inspiring environment, promoting a happy and healthy lifestyle through a wide range of facilities and activities Join Stibo Systems, where we embrace All Kinds of Data Minds. Stibo Systems is a global company with a Nordic heritage. We help companies transform into digital leaders through market-leading multidomain master data management that delivers transparency. Through our solution, large brands ( our customers ) connect data across their products, customers, stores, employees, suppliers, digital assets and much, much more. Our people are key to our success and at Stibo Systems, youll find an environment that values data driven, creativity, curiosity, and analytical thinking. Were committed to making you feel trusted, invested in, and connected, fostering a workplace where every data mind thrives. Be part of our journey to digital leadership! Interested We invite candidates for interviews on a continuous basis, so please apply as soon as possible. Should you have questions about the position, you are also welcome to contact Hiring Manager. We look forward to hearing from you!

Graduate career path - Digital Learning Experiences at Stibo Systems, India Are you a creative mind, that would like to create great digital learning experiences for our customers? Or an analytical mind that thinks critically to convey the desired message in a unique way? Then you may like a career in Digital Learning Experiences. At Stibo Systems, we celebrate creative, curious, and strong minds alike. We put people first and inspire you to become the best version of yourself. As a graduate, you ll embark on an exciting development journey starting August 2025, you can expect challenges that will enhance your skills, mentoring from day one, a global network, and access to e-learning courses to learn about company and the solutions we offer. Combine all of this with flexible work arrangements. In addition to the above, we offer a stipend of INR per month. Do you want to help create exceptional digital learning experiences? Digital Learning Experiences is a key part of the Performance Enablement team. You will be joining a group of 15 dedicated colleagues working with design and delivery of face-to-face, virtual, and self-paced online training and certification programs to enable our customers, partners, and colleagues to succeed in their goals. We are a geographically spread across Denmark, the Netherlands, India and the USA and excel at collaborating and thriving in this global setting. "Calling our team a dream team might seem like a clich to some, but throughout my entire time here, we have consistently had a strong foundation and leadership that has allowed us to evolve together. Therefore, in my opinion, the term dream team is completely justified," explains Jane Norre Nielsen, VP Performance Enablement. The career path - Digital Learning Experiences Positioned in our Bengaluru office, you ll be working with our two experienced Digital Media Designers to produce video content for our online courses, internal information videos, product update presentations and demonstration guides. Most of our videos combine studio recordings of teachers or product experts with supporting animations. As part of the team, your responsibility will be to key out the teachers from greenscreen studio recordings and create supporting animations. These animations enhance the audio track, making technical scripts easier to understand and technical topics more accessible. Examples of our video productions can be viewed on our website via this link . The role requires the following skills: Creative skills to turn a script or storyboard into a animation Eye for details to produce quality productions within our graphic design guide Adobe After Effects for 2D Icon based animations and video greenscreen keying Adobe illustrator for vector graphics Adobe Audition for audio optimisation Our training and certifications are called out as one of our company s key strengths by Gartner and Forrester, the leading analysts in our industry. This recognition reflects the outstanding accomplishments of our team , says Jane Norre Nielsen. Recent or soon-to-be graduate? Have you recently graduated (2024-2025) or are you about to complete your studies? Stibo Systems graduate apprenticeship program is open to All Kinds of Data Minds, regardless of your educational background. Whether your passionate about customer support, communication, or find solutions to complex problems, dive into an environment that not only values but considers, an appetite for learning, and leadership traits essential for success . Dont be concerned if you dont have all the knowledge yet - we are committed to teaching you everything you need to know from the ground up. This is who we are Stibo Systems is an international company with a Nordic heritage that invents, builds, and sells a software that enables cool brands like adidas, Sony, and Toyota to know everything they need to know about their products. Join All Kinds of Data Minds If you re ready to take the next step in your career, and join All Kinds of Data Minds in the graduate apprenticeship program, please visit our graduate page to read more and apply by providing a copy of your CV, and . We review applications on a continuous basis, so please dont hesitate to get in touch. We look forward to hearing from you.

Apprentice, Technology Consulting Are you an innovative mind, that wants to work on technology problems and deliver value to enterprises across the globeThen you may like a career in Technology Consulting. We empower employees to think independently, get excited about new ideas and make it everyone s responsibility to add value in everything we'do. says Sudeendra Sathyanarayana, Director, Technology Consulting. At Stibo Systems, we celebrate creative, curious, and strong minds alike. We put people first and inspire you to become the best version of yourself. As a apprentice, you'll embark on an exciting development journey starting August 2025, you can expect challenges that will enhance your skills, mentoring from day one, a global network, access to e-learning, technical courses, and certifications from our Academy. Combine all of this with flexible work arrangements. In addition to the above, we offer a stipend of 350000 INR annually. The career path Stibo Systems India Technology Consulting team s primary objective is to develop, manage and advise on technical solutions - from qualification of requirements all the way through the delivery and implementation of the software related to Stibo Systems Master Data Management platform (STEP). Our technical solutions and advisory services are usually accompanied by the delivery of implementation services. We are seeking university graduates with experience in Java technology stack development. The role involves developing and delivering customer-centric solutions on our STEP product. The position is based in our Bengaluru office, working within an international team and in close cooperation with Stibo Systems subject matter experts. More specifically, you will: You will be responsible for both software development and technical consultancy Deliver high quality custom development solutions in line with defined customer requirements and Stibo standards Resolve complex technical tasks writing secure, reliable, scalable and maintainable code. You will ensure quality of deliverables remains in line with agreed standards within scope and budget Implement and execute relevant Unit & Integration tests; debug and resolve technical problems that arise Technologies includes Must be hands on with Core Java Exposure to XML, XSLT, JSON, JavaScript ES5/6, HTML5 and CSS will be plus. Experience working with any IDE This is your team As part of Professional Service organization, we thrive towards delivering best in class customer centric technology solutions and value-added services to our customers across the globe. The team is comprised of the best minds in the industry and subject matter experts with years of experience in technology, solution architecture, development and consultancy. - says Sudeendra Sathyanarayana. Who we are looking for The ideal candidate should have a positive attitude and pro-active approach focused on options and opportunities. Should be able to work independently with minimum guidance, is flexible, able to adapt to dynamic situations, and willing to go the extra mile to achieve results and obtain stakeholder satisfaction. Required Qualifications: Graduation in Computer Science or Information Science disciplines Applicants must have an awareness of industry s current and emerging technology trends and direction, as well as a keen interest in computer-based information systems and technology Moreover: You must have an analytical mindset and good problem-solving skills. You can focus and drive results both as a team player as well as an individual You must have hunger to learn and keep yourself updated with emerging trends You have strong communication skills, both verbally and written. English business language proficiency is a must Prioritize tasks and efficiently manage time Recent or soon-to-be graduate Have you'recently graduated(2025). Stibo Systems graduate program is open to All Kinds of Data Minds, regardless of your educational background. Whether you are passionate about customer support, a great communicator, or a problem-solver, you will dive into an environment that not only values but considers, an appetite for learning, and leadership traits essential for success . Dont be concerned if you dont have all the knowledge yet we are committed to teaching you everything you need to know from the ground up. This is who we are Stibo Systems is an international company with a Nordic heritage that invents, builds, and sells software that enables cool brands like adidas, Sony, and Toyota to know everything they need to know about their products. Join All Kinds of Data Minds If you're ready to take the next step in your career, and join All Kinds of Data Minds in the graduate apprenticeship program, please apply by providing a copy of your CV. we'review applications on a continuous basis, so please dont hesitate to get in touch. We look forward to hearing from you.