As a Business Support Senior Representative at NTTDATA Services, you will utilize your deep knowledge and hands-on experience in automation and Power Platform based solutions to play a key role in developing and implementing automation / Power Platform solutions for our clients. Your responsibilities will include: - Writing reusable, testable, and efficient code. - Assisting in the development of improvements in procedures/solutions for automating manual procedures. - Demonstrating the capability to self-learn new technologies within a 6-week timeframe. - Developing, troubleshooting, debugging, and modifying custom solutions to align with the provided design. - Understanding a business process and conceptualizing it as an automated solution. - Assisting the Project Manager to ensure the smooth delivery of the custom solution. - Ensuring solutions are scalable, maintainable, and secure. - Designing and implementing low-latency, high-availability, and performance applications. - Collaborating with stakeholders to gather requirements and provide technical solutions. - Demonstrating an aptitude for problem-solving with logical thinking ability. - Possessing technical writing, decision-making, and problem-solving skills. - Having good verbal/written communication skills. - Being flexible with working hours, as the role may require working in UK or US shifts depending on project and business requirements. **Essential Skills:** - Proficiency in programming languages such as Python, Selenium, Visual Basics, D3, JavaScript (AngularJS, NodeJS), R, HTML, and SQL. - Experience in data modeling and integration using Dataverse, SharePoint, and SQL. - Knowledge of Power Automate Business logics and workflow Automation. - Familiarity with SharePoint APIs and SDKs, JavaScript, HTML/CSS, Web Services, Rest API Integration, Web Part development, and SharePoint Workflow development. - Strong communication and critical thinking skills. - Experience in Power Apps Development including Canvas and Model-driven apps. **Desirable Skills:** - Expertise in User Interface design and development (UX/UI) using tools like Figma, Adobe XD, etc. - Understanding of SharePoint Security and Permissions. - Ability to work with data analysis and visualization tools such as Tableau, Power BI, and Excel. - Knowledge of Cloud Computing platforms like AWS and Azure. Please note that the Basic Gen AI skills mentioned in the job description are omitted from this summary. As a Business Support Senior Representative at NTTDATA Services, you will utilize your deep knowledge and hands-on experience in automation and Power Platform based solutions to play a key role in developing and implementing automation / Power Platform solutions for our clients. Your responsibilities will include: - Writing reusable, testable, and efficient code. - Assisting in the development of improvements in procedures/solutions for automating manual procedures. - Demonstrating the capability to self-learn new technologies within a 6-week timeframe. - Developing, troubleshooting, debugging, and modifying custom solutions to align with the provided design. - Understanding a business process and conceptualizing it as an automated solution. - Assisting the Project Manager to ensure the smooth delivery of the custom solution. - Ensuring solutions are scalable, maintainable, and secure. - Designing and implementing low-latency, high-availability, and performance applications. - Collaborating with stakeholders to gather requirements and provide technical solutions. - Demonstrating an aptitude for problem-solving with logical thinking ability. - Possessing technical writing, decision-making, and problem-solving skills. - Having good verbal/written communication skills. - Being flexible with working hours, as the role may require working in UK or US shifts depending on project and business requirements. **Essential Skills:** - Proficiency in programming languages such as Python, Selenium, Visual Basics, D3, JavaScript (AngularJS, NodeJS), R, HTML, and SQL. - Experience in data modeling and integration using Dataverse, SharePoint, and SQL. - Knowledge of Power Automate Business logics and workflow Automation. - Familiarity with SharePoint APIs and SDKs, JavaScript, HTML/CSS, Web Services, Rest API Integration, Web Part development, and SharePoint Workflow development. - Strong communication and critical thinking skills. - Experience in Power Apps Development including Canvas and Model-driven apps. **Desirable Skills:** - Expertise in User Interface design and development (UX/UI) using tools like Figma, Adobe XD, etc. - Understanding of SharePoint Security and Permissions. - Ability to work with data analysis and visualization tools such as Tableau, Power BI, and Excel. - Knowledge of Cloud Computing platforms like AWS and Azure. Please note that the Basic Gen AI skills mentioned in the job description are omitted from this summary.
As a SFDC Architect at NTT DATA, you will play a key role in designing scalable Salesforce solutions and leading architecture discussions to deliver seamless integrations between Salesforce and enterprise applications. Your responsibilities will include: - Defining end-to-end Salesforce architecture for Service Cloud and related modules. - Leading the design and implementation of integrations between Salesforce and external systems using REST/SOAP APIs and middleware platforms such as Mulesoft, Dell Boomi, Informatica, etc. - Providing technical leadership in Salesforce best practices, data modeling, security, and performance optimization. - Collaborating with business stakeholders, product owners, and developers to align architecture with business needs. - Ensuring adherence to Salesforce architecture principles, integration standards, and coding best practices. - Conducting design and code reviews to ensure high-quality technical deliverables. - Defining governance frameworks for Salesforce releases and integrations. - Supporting pre-sales and solutioning activities by contributing to proposals, solution demos, and technical documentation. Required Skills & Qualifications: - Bachelors or Masters degree in Computer Science, IT, or related field. - 10+ years of IT experience, with 5+ years in Salesforce architecture. - Proven expertise in Salesforce Service Cloud, Omni-Channel, Knowledge, Case Management, and CTI integrations. - Strong experience with Salesforce integrations using REST, SOAP, and middleware platforms (Mulesoft, Dell Boomi, Informatica, Jitterbit). - Deep understanding of Salesforce data model, Apex, Lightning Components, Flows, and security model. - Experience with CI/CD, DevOps practices (Copado, Git, Jenkins, Azure DevOps). - Strong knowledge of enterprise architecture frameworks and integration patterns. - Excellent communication and leadership skills, with the ability to influence both technical and business stakeholders. Good to Have: - Salesforce Certified Technical Architect (CTA) or progress toward CTA. - Certifications such as Salesforce Integration Architect, Application Architect, or System Architect. - Experience in multi-cloud implementations (Sales, Service, Marketing, Experience Cloud). - Knowledge of event-driven architecture and asynchronous integrations (Platform Events, Kafka). - Exposure to industry-specific solutions (e.g., Financial Services Cloud, Health Cloud). About NTT DATA: NTT DATA is a $30 billion trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. Committed to helping clients innovate, optimize, and transform for long-term success, NTT DATA has diverse experts in more than 50 countries. Their services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is one of the leading providers of digital and AI infrastructure globally, part of NTT Group investing over $3.6 billion annually in R&D to help organizations and society move confidently into the digital future. Visit NTT DATA at us.nttdata.com. As a SFDC Architect at NTT DATA, you will play a key role in designing scalable Salesforce solutions and leading architecture discussions to deliver seamless integrations between Salesforce and enterprise applications. Your responsibilities will include: - Defining end-to-end Salesforce architecture for Service Cloud and related modules. - Leading the design and implementation of integrations between Salesforce and external systems using REST/SOAP APIs and middleware platforms such as Mulesoft, Dell Boomi, Informatica, etc. - Providing technical leadership in Salesforce best practices, data modeling, security, and performance optimization. - Collaborating with business stakeholders, product owners, and developers to align architecture with business needs. - Ensuring adherence to Salesforce architecture principles, integration standards, and coding best practices. - Conducting design and code reviews to ensure high-quality technical deliverables. - Defining governance frameworks for Salesforce releases and integrations. - Supporting pre-sales and solutioning activities by contributing to proposals, solution demos, and technical documentation. Required Skills & Qualifications: - Bachelors or Masters degree in Computer Science, IT, or related field. - 10+ years of IT experience, with 5+ years in Salesforce architecture. - Proven expertise in Salesforce Service Cloud, Omni-Channel, Knowledge, Case Management, and CTI integrations. - Strong experience with Salesforce integrations using REST, SOAP, and middleware platforms (Mulesoft, Dell Boomi, Informatica, Jitterbit). - Deep understanding of Salesforce data model, Apex, Lightning Components, Flows, and security model. - Experience with CI/CD, DevOps practices (Copado, Git, Jenkins, Azure DevOps). - Strong kno
As a BPO TEAM LEAD at NTT DATA Services in CHENNAI & COIMBATORE, your role involves assisting and driving Centene with Enrollment & Billing (EMB) Back Office activities for Medicaid LOB. Your responsibilities include: - Demonstrating in-depth knowledge and experience in the US healthcare (Non Voice) Membership enrollment and billing. - Monitoring team production, SLA, and KPI to ensure client deliverables are met as per the contract. - Keeping the Standard operating procedure updated and establishing due control mechanism. - Collaborating with quality and business transformation team to identify, recommend, and implement process improvement projects. - Monitoring and reporting team performance, setting appropriate goals for all team members. - Providing mentorship, coaching, and training to the team on all process-related updates. - Circulating productivity and quality dashboards at agreed periodic intervals to all relevant stakeholders. - Managing processes, streamlining workflows, and demonstrating excellent people management skills. - Presenting data and providing deep insights about the process to clients as well as internal management. - Calibrating with QAs to ensure process knowledge and variance are managed and under control. - Overseeing data integrity of member enrollment records and remittance files transmitted from the state. - Providing timely, efficient support for the eligibility load process while coordinating with the corporate IS department to resolve issues that arise during the process. - Offering research to correct errors in membership and Primary Care Physician data output within the provider information system. Required Skills: - 5+ years of experience in US healthcare working with Enrollment and Billing process. - Ability to work regularly scheduled shifts from Monday-Friday 17:30pm to 3:30am IST. - University degree or equivalent that required 3+ years of formal studies. - Ability to work in a team environment. - Good logical thinking ability. - Good English Comprehension/written skills with exposure to MS Office. - Good Communication Skills - Both Verbal and Written. - Ability to interact with clients is preferred. Please note that the required schedule availability for this position is Monday-Friday 6PM/4AM IST. The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekends based on business requirements. As a BPO TEAM LEAD at NTT DATA Services in CHENNAI & COIMBATORE, your role involves assisting and driving Centene with Enrollment & Billing (EMB) Back Office activities for Medicaid LOB. Your responsibilities include: - Demonstrating in-depth knowledge and experience in the US healthcare (Non Voice) Membership enrollment and billing. - Monitoring team production, SLA, and KPI to ensure client deliverables are met as per the contract. - Keeping the Standard operating procedure updated and establishing due control mechanism. - Collaborating with quality and business transformation team to identify, recommend, and implement process improvement projects. - Monitoring and reporting team performance, setting appropriate goals for all team members. - Providing mentorship, coaching, and training to the team on all process-related updates. - Circulating productivity and quality dashboards at agreed periodic intervals to all relevant stakeholders. - Managing processes, streamlining workflows, and demonstrating excellent people management skills. - Presenting data and providing deep insights about the process to clients as well as internal management. - Calibrating with QAs to ensure process knowledge and variance are managed and under control. - Overseeing data integrity of member enrollment records and remittance files transmitted from the state. - Providing timely, efficient support for the eligibility load process while coordinating with the corporate IS department to resolve issues that arise during the process. - Offering research to correct errors in membership and Primary Care Physician data output within the provider information system. Required Skills: - 5+ years of experience in US healthcare working with Enrollment and Billing process. - Ability to work regularly scheduled shifts from Monday-Friday 17:30pm to 3:30am IST. - University degree or equivalent that required 3+ years of formal studies. - Ability to work in a team environment. - Good logical thinking ability. - Good English Comprehension/written skills with exposure to MS Office. - Good Communication Skills - Both Verbal and Written. - Ability to interact with clients is preferred. Please note that the required schedule availability for this position is Monday-Friday 6PM/4AM IST. The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekends based on business requirements.
As a Digital Solution Consultant Lead Consultant at NTT DATA in Hyderabad, Telangana, India, you will be part of a dynamic and innovative team striving for excellence in SAP MM/WM/eWM Implementations and Rollouts, with a focus on S/4 HANA MM/WM/eWM Implementations. **Role Overview:** You will be responsible for SAP S/4 HANA data migration expertise, specifically in SAP MM/WM/eWM Master and transaction data. Your role will involve creating functional documentation for data migration field mapping and rules, as well as handling Maintenance Master Data and Materials Master Data. **Key Responsibilities:** - Possess 8+ years of Overall experience in SAP MM/WM/eWM Implementations/Rollouts - Have at least 2 years of experience with S/4 HANA MM/WM/eWM Implementations - Demonstrate expertise in SAP S/4 HANA data migration for Material Masters, Vendors, Purchasing Info. Records, and more - Create functional documentation for data migration field mapping and rules - Handle Maintenance Master Data and Materials Master Data effectively - Showcase exceptional team building, leadership, and interpersonal skills - Work effectively in time-sensitive environments as a team player - Demonstrate excellent communication and organization skills **Qualifications Required:** - 8+ years of experience in SAP MM/WM/eWM Implementations/Rollouts - 2+ years of experience with S/4 HANA MM/WM/eWM Implementations - Expertise in SAP S/4 HANA data migration for various data sets - Strong documentation skills for data migration field mapping and rules - Proficiency in handling Maintenance Master Data and Materials Master Data - Motivated self-starter with exceptional team building and leadership skills - Excellent communication and organization skills with the ability to adapt quickly If you are looking to be part of a $30 billion global innovator like NTT DATA, committed to helping clients innovate and transform for long-term success, apply now and be a valuable member of our dynamic team. As a Digital Solution Consultant Lead Consultant at NTT DATA in Hyderabad, Telangana, India, you will be part of a dynamic and innovative team striving for excellence in SAP MM/WM/eWM Implementations and Rollouts, with a focus on S/4 HANA MM/WM/eWM Implementations. **Role Overview:** You will be responsible for SAP S/4 HANA data migration expertise, specifically in SAP MM/WM/eWM Master and transaction data. Your role will involve creating functional documentation for data migration field mapping and rules, as well as handling Maintenance Master Data and Materials Master Data. **Key Responsibilities:** - Possess 8+ years of Overall experience in SAP MM/WM/eWM Implementations/Rollouts - Have at least 2 years of experience with S/4 HANA MM/WM/eWM Implementations - Demonstrate expertise in SAP S/4 HANA data migration for Material Masters, Vendors, Purchasing Info. Records, and more - Create functional documentation for data migration field mapping and rules - Handle Maintenance Master Data and Materials Master Data effectively - Showcase exceptional team building, leadership, and interpersonal skills - Work effectively in time-sensitive environments as a team player - Demonstrate excellent communication and organization skills **Qualifications Required:** - 8+ years of experience in SAP MM/WM/eWM Implementations/Rollouts - 2+ years of experience with S/4 HANA MM/WM/eWM Implementations - Expertise in SAP S/4 HANA data migration for various data sets - Strong documentation skills for data migration field mapping and rules - Proficiency in handling Maintenance Master Data and Materials Master Data - Motivated self-starter with exceptional team building and leadership skills - Excellent communication and organization skills with the ability to adapt quickly If you are looking to be part of a $30 billion global innovator like NTT DATA, committed to helping clients innovate and transform for long-term success, apply now and be a valuable member of our dynamic team.
As an Informatica B2B Sr. Consultant at NTT DATA in Gurgaon, Haryana (IN-HR), India, you will be responsible for providing technical support, monitoring and maintenance, incident management, documentation and reporting, as well as collaborating with cross-functional teams to enhance applications. **Role Overview:** You will play a crucial role in providing L1, L2, and L3 support for software applications, troubleshooting and resolving application-related issues for end-users, and collaborating with developers, IT teams, and external vendors to address issues and implement fixes. Additionally, you will monitor scheduled jobs, perform routine maintenance tasks, and assist with system upgrades and migrations to ensure continuity of service. **Key Responsibilities:** - Provide L1, L2, and L3 support for software applications. - Troubleshoot and resolve application-related issues for end-users. - Collaborate with developers, IT teams, and external vendors to address issues and implement fixes. - Monitor scheduled jobs and ensure their successful completion. - Perform routine maintenance tasks, including system updates, backups, and configuration changes. - Log, track, and manage incidents and service requests via ticketing systems. - Maintain and update application documentation, including configuration settings and user guides. - Work with cross-functional teams to gather requirements and improve applications. - Participate in system testing and quality assurance activities. **Qualifications Required:** - 5+ years of experience in Informatica B2B (DX, DT) and Informatica Power Center and IICS. - 5+ years of experience with databases (MS-SQL server) and application monitoring tools. - Experience in Informatica Cloud Data Governance Catalog is preferred. - Strong analytical skills to diagnose and solve complex technical problems. - Excellent communication skills, both verbal and written, to explain technical concepts to non-technical users. - Ability to provide excellent customer service under pressure and manage competing priorities. - Knowledge of ITIL processes (incident, problem, and change management). **About NTT DATA:** NTT DATA is a $30 billion global innovator of business and technology services, serving 75% of the Fortune Global 100. Committed to helping clients innovate, optimize, and transform for long-term success, NTT DATA has diverse experts in more than 50 countries and a robust partner ecosystem. Their services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is known for its digital and AI infrastructure offerings and is part of the NTT Group, investing over $3.6 billion annually in R&D to support organizations and society in confidently transitioning into the digital future.Visit NTT DATA at us.nttdata.com for more information. As an Informatica B2B Sr. Consultant at NTT DATA in Gurgaon, Haryana (IN-HR), India, you will be responsible for providing technical support, monitoring and maintenance, incident management, documentation and reporting, as well as collaborating with cross-functional teams to enhance applications. **Role Overview:** You will play a crucial role in providing L1, L2, and L3 support for software applications, troubleshooting and resolving application-related issues for end-users, and collaborating with developers, IT teams, and external vendors to address issues and implement fixes. Additionally, you will monitor scheduled jobs, perform routine maintenance tasks, and assist with system upgrades and migrations to ensure continuity of service. **Key Responsibilities:** - Provide L1, L2, and L3 support for software applications. - Troubleshoot and resolve application-related issues for end-users. - Collaborate with developers, IT teams, and external vendors to address issues and implement fixes. - Monitor scheduled jobs and ensure their successful completion. - Perform routine maintenance tasks, including system updates, backups, and configuration changes. - Log, track, and manage incidents and service requests via ticketing systems. - Maintain and update application documentation, including configuration settings and user guides. - Work with cross-functional teams to gather requirements and improve applications. - Participate in system testing and quality assurance activities. **Qualifications Required:** - 5+ years of experience in Informatica B2B (DX, DT) and Informatica Power Center and IICS. - 5+ years of experience with databases (MS-SQL server) and application monitoring tools. - Experience in Informatica Cloud Data Governance Catalog is preferred. - Strong analytical skills to diagnose and solve complex technical problems. - Excellent communication skills, both verbal and written, to explain technical concepts to non-technical users. - Ability to provide excellent customer service under pres
As an Enterprise Architecture Advisor - Nexthink at NTT DATA, your role involves identifying potential use cases to enhance user experience, stability, and performance scores in the designated DEX tool. You will be responsible for implementing and driving automation initiatives, creating intake processes to gather requirements from stakeholders, and participating in problem hunting sessions to identify opportunities in the environment. Your analytical skills will be crucial in slicing and dicing data per use case needs, creating Success Plans, Roadmaps, and Value Realization documents to support customers in achieving their business objectives. Additionally, you will be managing customer/stakeholder relationships, providing cross-functional support, and acting as a liaison between vendors and clients. Key Responsibilities: - Identify potential use cases to enhance user experience, stability, and performance scores - Implement and drive automation initiatives - Create intake processes to gather requirements from stakeholders - Participate in problem hunting sessions to identify opportunities - Analyze data per use case needs - Create Success Plans, Roadmaps, and Value Realization documents - Manage customer/stakeholder relationships - Provide cross-functional support - Act as a liaison between vendors and clients Qualifications Required: - Must have 10+ years of IT experience, with at least 3 years in managing endpoint tools like Nexthink, 1E Tachyon, or SysTrack - Possess Nexthink/1E Tachyon/SysTrack Platform Foundation & Administrator certificates - Hold ITIL foundation certifications - Proficiency in Project Management tools such as JIRA and Azure DevOps - Experience working on ITSM platforms like ServiceNow and Remedy - Knowledge of Microsoft Applications including MS Visio, MS Excel, and MS PowerPoint As an employee of NTT DATA, you will be part of a $30 billion global innovator of business and technology services. With a commitment to helping clients innovate, optimize, and transform for long-term success, we serve 75% of the Fortune Global 100. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem. Our services encompass business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is a leading provider of digital and AI infrastructure globally, and as part of the NTT Group, we invest significantly in R&D to support organizations and society in confidently moving into the digital future. Visit us at us.nttdata.com. As an Enterprise Architecture Advisor - Nexthink at NTT DATA, your role involves identifying potential use cases to enhance user experience, stability, and performance scores in the designated DEX tool. You will be responsible for implementing and driving automation initiatives, creating intake processes to gather requirements from stakeholders, and participating in problem hunting sessions to identify opportunities in the environment. Your analytical skills will be crucial in slicing and dicing data per use case needs, creating Success Plans, Roadmaps, and Value Realization documents to support customers in achieving their business objectives. Additionally, you will be managing customer/stakeholder relationships, providing cross-functional support, and acting as a liaison between vendors and clients. Key Responsibilities: - Identify potential use cases to enhance user experience, stability, and performance scores - Implement and drive automation initiatives - Create intake processes to gather requirements from stakeholders - Participate in problem hunting sessions to identify opportunities - Analyze data per use case needs - Create Success Plans, Roadmaps, and Value Realization documents - Manage customer/stakeholder relationships - Provide cross-functional support - Act as a liaison between vendors and clients Qualifications Required: - Must have 10+ years of IT experience, with at least 3 years in managing endpoint tools like Nexthink, 1E Tachyon, or SysTrack - Possess Nexthink/1E Tachyon/SysTrack Platform Foundation & Administrator certificates - Hold ITIL foundation certifications - Proficiency in Project Management tools such as JIRA and Azure DevOps - Experience working on ITSM platforms like ServiceNow and Remedy - Knowledge of Microsoft Applications including MS Visio, MS Excel, and MS PowerPoint As an employee of NTT DATA, you will be part of a $30 billion global innovator of business and technology services. With a commitment to helping clients innovate, optimize, and transform for long-term success, we serve 75% of the Fortune Global 100. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem. Our services encompass business and technology consulting, data and artificial intelligence, industry solutions, as well as the develo