Staff Technical Program Manager

Team & Role At ServiceNow, we embrace representation in and from all professional and personal backgrounds and cultures. This diversity inspires passion and creativity among our teams and propels innovation in our products. We are Design advocates who are responsible for leading the successful execution and delivery of flexible and holistic programs and processes to enable delightful product experiences. Design Program Managers are creative problem solvers and team leaders by nature, dedicated to building impactful relationships, improving team cohesion and creating efficiencies in the design process. Learn more about our team here What you get to do in this role: You ll identify problems other missed, make reasoned decisions with imperfect or ambiguous information, and be proactive in identifying the best path forward Advocate and champion design thinking and methodologies throughout the product development lifecycle. Work on new, complex, high-priority initiatives while remaining flexible and meeting tight deadlines Apply your breadth of experience to model, prototype, and iterate on our existing solutions Preferred Qualifications: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating wor