Customer service skills: Being polite, helpful, and patient when interacting with guests. Communication skills: Excellent verbal and written communication skills, including phone etiquette. Organizational skills: Managing reservations, tracking guest information, and maintaining a tidy front desk. Problem-solving skills: Addressing guest issues and resolving problems efficiently. Technical skills: Proficiency in hotel management software and computer skills. Time management skills: Efficiently handling multiple tasks and responsibilities. Multilingual skills: In some cases, proficiency in multiple languages is beneficial.
Know to cook North, South and Chines Dishes.