Job
Description
The Sr. Software Engineer will be an integral member of the C&P Saviors team. The successful candidate will be responsible for providing application support and resolving issues related to our enterprise-level applications. This role involves collaborating with cross-functional teams, troubleshooting technical problems, and ensuring the optimal performance of critical applications. Responsibilities : Responsible for handling the product issues analysis, troubleshooting, and resolution . Take ownership of providing technical support for the issues that could not be resolved by the Level 1 & Level 2 customer support teams . Responsible for handling product related technical queries from the stakeholders. Coordinating the issues internally with the Team Leads, Product Managers, Roadmap Team, and Cross-functional Teams. Implement meaningful workarounds to shorten the customer downtime. Subsequently follow-up and ensure the implementation of the permanent solutions. Identify the root cause of an issue, document it, and provide feedback to the roadmap team on corrective actions to ensure such cases are not missed in the future. Participate in or organize a war room call to troubleshoot the issue, with collaboration with the cross-functional teams. Ensuring meeting the agreed SLAs Incident management, reporting, RCA documentation in Jira Plan, design, develop, and maintain software application defect fixes in a timely manner Write clean, scalable, and efficient code. Implement software solutions using Python, Flask, Angular, PostgreSQL, SQLAlchemy, and AWS services.. Conduct unit testing and integration testing to ensure software quality. Collaborate with Quality Assurance teams to identify and fix software defects. Create and maintain technical documentation for software projects. Use version control systems (Git) to manage and track code changes. Participate in code reviews to ensure code quality, consistency, and best practices. Work as part of an agile development team to deliver software increments. Open to learn from each other in the team and each experience day-to-day. Qualifications: Bachelors degree in computer science, Software Engineering, or a related field. Proven experience as a Software Engineer or in a similar role. Proficient in one or more programming languages. Strong problem-solving and analytical skills. Excellent communication and teamwork skills. Ready to work in flexible working hours when needed. Requirements: Experience with web application development and support (frontend and/or backend). Have at least 5 years of experience in developing & supporting Python related applications. Experience in building & supporting applications with containerization such as Docker Experience in writing relatively complex DB queries (any relational DB) is required. Experience in building web platforms with Angular 9+ is nice to have . Experience in building RESTful APIs using Python and web frameworks such as Flask is required. Experience in working in any of the ORM tools like SQLAlchemy, Django is required. Experience with cloud computing platforms i.e. AWS (other Cloud knowledge is also considered on Azure or Google Cloud) is nice to have. Should be comfortable with Agile methodologies , such as Scrum, Kanban Key competencies required: Support, Problem-Solving, Analytical, Collaboration, and Accountability AWS certifications would be an advantage. Additional Information Working Hours Expectations: Expected to work in US-EST working hours and collaborate with US/India/Colombia teams. This is Hybrid mode working in Pune Night shift allowances will be given Shift timings will be 5:30 PM to 2:30AM (Flexible) There are 2 technical rounds in the process Round 1 will be for 1 hour, Round 2-45 Minutes Notice Period- Max 30 days. Qualification- Btech Work Location is Pune. Please call HR Prithvi 9884297669 for more details.
