Posted:1 month ago|
Platform:
Work from Office
Full Time
-Participates in module design with focus paid to the production of high quality, portable, maintainable and BMC standards compliant software; Provides design and requirement inputs to product architect in support of aforementioned goals
-A team member who is passionate about quality and demonstrate creativity and innovation in enhancing the product, with excellent problem solving, debugging, analytical and communication skills.
-Ability to quickly learn new languages and technologies as required for a successful project delivery.
-Works on complex problems where analysis of situations or data requires an in-depth evaluation of various factors.
-Critiques the initial problem analysis and ensures that all documentation necessary for problem resolution is available in a timely manner.
-Reviews and monitors the problem status data to ensure sufficient back up for the support team.
-Coaches junior support team members in handling difficult customer situations.
-5-7+ years of experience
-Experience with object-oriented development, experience writing commercial-grade software applications.
-Strong knowledge of the following technologies:
oCore & Advanced Java (Threading, Design Patterns, Data Structures) J2EE, REST web services
oGood DB concept with experience in MS-SQL 2005, MySQL, Postgres, Oracle, MongoDB.
oJBOSS, Tomcat Application Server
oBuild tools: maven and Ant.
oWindows, UNIX (LINUX, ubuntu) Operating Systems
-Bachelors degree in computer science or related disciplines preferred
-Good written and oral communication skills in English.
-Experience working in an agile development environment and tools is required
-Experience in diagnosing and troubleshooting technical issues.
-Excellent communication and interpersonal skills.
-Focus on customer satisfaction with the ability to provide problem resolution in a timely manner.
-Quickly develop working knowledge of many products and integrations.
-Coordinate effective problem isolation across multiple product teams
-Experienced in bug fixing and testing the fixes in various environments and for various releases
BMC Software
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