Should be customer oriented and team oriented as well. Provide customer support via phone calls for international customers. Document customer interactions for review and follow-up. Regularly review customer feedback and take measures to improve customer service. Should be customer oriented and team oriented as well. He/She must show the willingness to learn new things every time and then. Good working knowledge of computers and telephone systems. Patience with customers and ability to handle tough situations
strong communication and presentation skills the ability to influence and negotiate with others. organizational skills Maintaining meaningful relationships with existing clients to ensure that they are retained. Negotiating with clients to secure the most attractive prices. Reviewing clients' feedback and implementing necessary changes.
We are looking for enthusiastic and dedicated Tele callers to join our growing team. Role & responsibilities You will be responsible for handling Outbound and Inbound calls.. Follow up leads and maintain all data in the Portal. Handle client queries courteously and professionally. Ability to work independently and as part of a team. Maintaining daily call records. Submitting daily progress reports Engage in role-playing and practice Enhance communication skills Build and maintain positive relationships with future prospects. Maintaining strong relationships with existing clients. Negotiate with clients and give them the best deals. Retrieve and gather necessary documents from clients. Organize and assign documents according to the established process flow. Respond promptly and professionally to client queries and requests. Resolve any issues or concerns raised by clients in a timely manner. Preferred candidate profile Required fluency in English Competitive salary package with performance bonuses. Ample opportunities for career growth and advancement. Comfortable in taking to people and a good listener. Perks & Benefits Add. Incentives can be up to 10000/- per month Training provided Career growth opportunities.
He/She must show the willingness to learn new things every time and then. Must discuss every matter with its supervisor or team leader to get any issue sorted Giving a resolution to the customers or clients should be the whole and sole responsibility. An effective communicator, probably fluid with what he/she is speaking. Should be a computer literate. Should be flexible enough to adapt to any environment or changes happening in the sector. Should be patient enough and quite motivated towards learning new things and execute it effectively on day to day basis.