Sr. Business Associate - Accounts Receivable

Role:

Location:

Timings:

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About us: Crimson Interactive

We are a technology-driven scientific communications & localization company. Crimson offers a robust ecosystem of services with cutting-edge AI and learning products for researchers, publishers, societies, universities, and government research bodies worldwide. With a global presence, including 9 international offices, we cater to the communication needs of the scientific community and corporates.

Whats in it for you?

Global exposure:

Growth & Benefits

Culture & Diversity

Our Ideologies, Our Beliefs:

FLEXIBILITY | COMPETITIVE COMPENSATION | JOB SECURITY | PROFESSIONAL & FINANCIAL GROWTH

Key Responsibilities:

Accounts Receivable Operations Management:

Handle the end-to-end AR process, including invoicing, collections, cash application, and reconciliations.

Ensure timely and accurate processing of customer invoices and statements, maintaining a high standard of data accuracy and efficiency.

Manage customer payment schedules and ensure timely follow-up on overdue accounts, utilizing collection strategies to reduce delinquency rates.

Collections and Dispute Resolution:

Follow up on payments by sending reminders. Clear suspense accounts. Regularly update debtors lists and target zero bad debts.

Monitor AR aging reports and implement action plans to address overdue balances and minimize Days Sales Outstanding (DSO).

Work with customers to resolve disputes, ensuring timely and accurate reconciliation of discrepancies.

Collaborate with Sales and various teams to address complex issues that impact collections and customer satisfaction.

Cash Application and Reconciliation:

Handle daily payments received to ensure payments are applied accurately and efficiently. Record and manage the collection of payments through bank and credit cards.

Monitor and troubleshoot issues related to bank deposits, wire transfers, and payment discrepancies.

Process Improvement and Efficiency:

Identify and implement process improvements within the AR function to optimize cash flow, streamline workflows, and reduce manual effort.

Keeping refining standard operating procedures for AR processes, ensuring consistency and compliance with best practices.

Stakeholder Collaboration and Communication:

Partner with internal teams, including Finance, Sales, to address customer issues, refine AR processes.

Provide regular updates to management on AR status, outstanding collections, and any operational challenges impacting receivables.

Invoicing:

Understand the invoicing process completely from start to end. Right from generating and sending timely invoices by email and post. Also, meet specific requests regarding invoices and re-generate them as required.

Track pending invoices and ensure all invoices are sent.

Technical skills:

• Strong knowledge of Accounts receivables, specifically- Billing, Collections & Cash applications procedures & practices.
• Knowledge of accounting databases & record-keeping
• Knowledge of MS Word and PowerPoint
• Advanced knowledge of MS Excel
• Good typing speed
• Excellent written English skills

Abilities:

• Ability to work with numbers comfortably
• Ability to gain an understanding of external systems related to payments
• Ability to multi-task without losing focus
• Ability to prioritize tasks at hand based on the client urgency levels
• Ability to identify and solve potential issues/problem areas that clients may have
• Ability to suggest service or process improvements
• Ability to work independently and responsibly with minimum supervision
• Ability to plan projects and execute them within a strict deadline
• Ability to meet the team as well as individual deadlines
• Ability to pre-empt certain concerning situations and take corrective actions beforehand
• Ability to be flexible in working hours

Experience details:

• 2+ years of experience in Accounts receivable and related teams

Know about our Culture:

Crimsons

We offer a secure, safe, and rewarding ecosystem to establish a successful long-term career.
In a nutshell, Crimsons culture empowers everyone to speak freely, learn passionately, work flexibly, and grow fearlessly.

Lets take a closer look at some of the pillars of our Culture!

Open Communication | Meritocracy | Creative Thinking | Keeping it Light | Customer Centricity | I am Crimson

Awards and Recognition:

• Consistently ranked among the Best Employer brand awards National BEST EMPLOYER Brands 2021, ASIAS BEST EMPLOYER Brand Awards 2021 & SILVER STEVIE AWARDS for GREAT EMPLOYERS”
• Recipient of Common Sense Advisory Award – Top 75 Global Language Service Providers in the World.
• Recipient of HRAI Award for Most Innovative L&D Program & HRAI Award for Outstanding Employee Engagement Strategy
• Recognized as Top 10 Pharma & Life Science Tech Solution Providers by APAC CIOoutlook
• Recipient of Top 100 Award for 100 Most Promising Companies