We are seeking a detail-oriented KPI / Power BI Analyst to support data-driven decision-making by designing, maintaining, and analyzing performance dashboards and KPI reports. The ideal candidate will translate operational data into actionable insights that help improve productivity, efficiency, and business outcomes. You will collaborate with internal teams and stakeholders to ensure data accuracy, timely reporting, and continuous improvement in performance measurement processes. Key Responsibilities Collect, validate, and organize data for performance measurement and reporting. Build and maintain interactive Power BI dashboards and reports for internal and client use. Track and monitor KPIs, SLAs, and operational metrics across departments. Generate daily, weekly, and monthly performance summaries for management review. Identify trends, anomalies, and process gaps using quantitative analysis. Support business teams with ad hoc analysis and performance insights. Ensure data integrity and consistency across multiple data sources. Collaborate with cross-functional teams to enhance data visibility and reporting efficiency. Requirements Bachelor’s degree in Business Analytics, Statistics, Computer Science, or related field. 2–5 years of experience in KPI tracking, performance reporting, or data analysis. Hands-on experience with Power BI , Excel/Google Sheets , and data visualization techniques . Strong understanding of KPI frameworks , performance metrics, and operational reporting. Knowledge of SQL or database querying is an added advantage. Excellent analytical thinking, attention to detail, and communication skills. Ability to work independently in a remote, performance-focused environment. Key Skills Power BI Reporting | KPI Tracking | Data Visualization | Performance Analysis | SLA Monitoring | Dashboard Creation | Data Accuracy | Business Insights | Continuous Improvement