Overview: The Operations Manager will oversee all aspects of the day-to-day operations of Koviloor Resort, a four star resort in Vattavada, Munnar, ensuring exceptional guest experiences, seamless operations, and adherence to quality standards. This role demands a hands-on approach, strong leadership skills, and the ability to manage staff effectively while maintaining the resort's unique charm and high standards. Key Responsibilities: Operational Management: Oversee daily operations, including front office, housekeeping, food & beverage, and maintenance departments. Ensure smooth check-ins and check-outs while maintaining high guest satisfaction. Develop and implement standard operating procedures (SOPs) for consistent service quality. Guest Experience: Monitor guest feedback and ensure prompt resolution of complaints and concerns. Enhance the guest experience by offering personalized services and attention to detail. Staff Management: Recruit, train, and supervise a team of hospitality professionals. Conduct regular performance reviews and provide constructive feedback. Foster a positive work environment to encourage teamwork and motivation. Financial Management: Monitor budgets, control operational costs, and ensure profitability. Oversee inventory and procurement of supplies and amenities. Prepare and analyze financial reports to assess operational efficiency. Compliance and Safety: Ensure adherence to health, safety, and hygiene standards. Comply with local regulations and licensing requirements. Marketing and Sales: Collaborate with marketing teams to promote the resort and increase bookings. Identify opportunities for upselling and cross-selling services. Property Management: Ensure that the property is well-maintained and address any repair or maintenance issues promptly. Conduct regular inspections to maintain high standards of cleanliness and aesthetics. Qualifications and Skills: Bachelor’s degree in hospitality management or a related field is preferred. 8+ years of experience in hotel or resort management, with at least 6 years in a similar role. Strong leadership and team management abilities. Excellent communication and interpersonal skills. Financial acumen and experience with budgeting and cost control. Proficiency in hotel management software and tools. Problem-solving skills and the ability to handle challenging situations calmly. Preferred: Prior experience in management in resorts in hill stations in Kerala. Knowledge of local culture and tourism trends in Kerala. Compensation: Competitive salary with performance-based incentives, accommodation, and other benefits. How to Apply: Interested candidates can email their CV and cover letter to with the subject line: “Application for Operations Manager – Munnar.” Requirement: Immediate Joining Job Type: Full-time Pay: ₹15,433.90 - ₹40,000.00 per month Schedule: Day shift Experience: Operations management: 8 years (Required) Work Location: In person Application Deadline: 15/06/2025 Expected Start Date: 15/06/2025
Candidate should be based in Kerala Job Title: Reservation Executive Location: Kaloor Towers, Kaloor, Kochi, Kerala Company: Spice Country Group of Resorts About Us: Spice Country Group, a trusted name in Kerala’s hospitality sector since 2011, is having resorts in Munnar and Vattavada. Responsibilities: - Handle reservation enquiries via phone, email, and online platforms - Manage booking systems and maintain updated records - Coordinate with front office and sales teams - Ensure accurate billing and guest data entry - Deliver excellent customer service and follow up on leads Requirements: - Minimum 3-4 years' experience in reservations or front office or travel agency. - Strong communication and customer service skills - Fluency in English and Malayalam. Ability to converse in Hindi will be an advantage How to Apply: Email your CV to [email protected] with subject line “Reservation Executive – Ernakulam”. Job Type: Full-time Schedule: Day shift Experience: Total: 3 years (Required) Work Location: In person Expected Start Date: 01/08/2025
Candidate should be based in Kerala Job Title: Reservation Executive Location: Kaloor Towers, Kaloor, Kochi, Kerala Company: Spice Country Group of Resorts About Us: Spice Country Group, a trusted name in Kerala’s hospitality sector since 2011, is having resorts in Munnar and Vattavada. Responsibilities: - Handle reservation enquiries via phone, email, and online platforms - Manage booking systems and maintain updated records - Coordinate with front office and sales teams - Ensure accurate billing and guest data entry - Deliver excellent customer service and follow up on leads Requirements: - Minimum 3-4 years' experience in reservations or front office or travel agency. - Strong communication and customer service skills - Fluency in English and Malayalam. Ability to converse in Hindi will be an advantage How to Apply: Email your CV to spicecountryjobs@gmail.com with subject line “Reservation Executive – Ernakulam”. Job Type: Full-time Schedule: Day shift Experience: Total: 3 years (Required) Work Location: In person Expected Start Date: 01/08/2025
Candidate should be based in Kerala Job Title: Reservation Executive Location: Kaloor Towers, Kaloor, Kochi, Kerala Company: Spice Country Group of Resorts About Us: Spice Country Group, a trusted name in Kerala’s hospitality sector since 2011, is having resorts in Munnar and Vattavada. Responsibilities: - Handle reservation enquiries via phone, email, and online platforms - Manage booking systems and maintain updated records - Coordinate with front office and sales teams - Ensure accurate billing and guest data entry - Deliver excellent customer service and follow up on leads Requirements: - Minimum 3-4 years' experience in reservations or front office or travel agency. - Strong communication and customer service skills - Fluency in English and Malayalam. Ability to converse in Hindi will be an advantage How to Apply: Email your CV to spicecountryjobs@gmail.com with subject line “Reservation Executive – Ernakulam”. Job Type: Full-time Schedule: Day shift Experience: Total: 3 years (Required) Work Location: In person Expected Start Date: 01/08/2025
Job Description: Accountant Location*: Kaloor, Kerala Position: Full-Time Experience: 4+ years in accounting in a resort/hotel /travel agency setting Reports To: Finance Manager Role Overview*: The Accountant is responsible for managing day-to-day accounting operations, maintaining financial records, processing transactions, and ensuring compliance with financial regulations. Key Responsibilities: - Financial Reporting: Prepare and maintain daily, weekly, and monthly financial reports. Transaction Management: Process invoices, payments, and receipts accurately. Bank Reconciliation: Perform regular bank reconciliations and resolve discrepancies. Tax Compliance: Assist in tax filing and ensure adherence to applicable tax laws. Record Keeping: Maintain accurate financial records and documentation. Requirements: Experience: 4+ years in accounting in hospitality or resort or travel agency settings. Skills: Strong knowledge of accounting software, MS Excel, and financial reporting. Other: Detail-oriented with good organizational and analytical skills. Job Type: Full-time Education: Bachelor's (Required) Experience: Accounting: 4 years (Required) Work Location: In person Application Deadline: 24/08/2025 Expected Start Date: 01/09/2025
*Job Description: Accounts Executive* *Location*: Kaloor, Ernakulam *Position*: Full-Time *Experience*: 3+ years in accounting, preferably in a resort/hotel setting *Reports To*: Finance Manager *Role Overview*: The Accounts Executive is responsible for managing day-to-day accounting operations, maintaining financial records, processing transactions, and ensuring compliance with financial regulations. *Key Responsibilities*: - *Financial Reporting*: Prepare and maintain daily, weekly, and monthly financial reports. - *Transaction Management*: Process invoices, payments, and receipts accurately. - *Bank Reconciliation*: Perform regular bank reconciliations and resolve discrepancies. - *Tax Compliance*: Assist in tax filing and ensure adherence to applicable tax laws. - *Record Keeping*: Maintain accurate financial records and documentation. *Requirements*: - *Experience*: 3+ years in accounting, preferably in hospitality or resort settings. - *Skills*: Strong knowledge of accounting software, MS Excel, and financial reporting. - *Other*: Detail-oriented with good organizational and analytical skills. *Compensation*: - Competitive salary Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Application Question(s): Should have successfully completed Bachelor of Commerce degree. Education: Bachelor's (Required) Experience: Accounting: 3 years (Required) Work Location: In person
*Job Description: Accounts Executive* *Location*: Kaloor, Ernakulam *Position*: Full-Time *Experience*: 3+ years in accounting, preferably in a resort/hotel setting *Reports To*: Finance Manager *Role Overview*: The Accounts Executive is responsible for managing day-to-day accounting operations, maintaining financial records, processing transactions, and ensuring compliance with financial regulations. *Key Responsibilities*: - *Financial Reporting*: Prepare and maintain daily, weekly, and monthly financial reports. - *Transaction Management*: Process invoices, payments, and receipts accurately. - *Bank Reconciliation*: Perform regular bank reconciliations and resolve discrepancies. - *Tax Compliance*: Assist in tax filing and ensure adherence to applicable tax laws. - *Record Keeping*: Maintain accurate financial records and documentation. *Requirements*: - *Experience*: 3+ years in accounting, preferably in hospitality or resort settings. - *Skills*: Strong knowledge of accounting software, MS Excel, and financial reporting. - *Other*: Detail-oriented with good organizational and analytical skills. *Compensation*: - Competitive salary Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Application Question(s): Should have successfully completed Bachelor of Commerce degree. Education: Bachelor's (Required) Experience: Accounting: 3 years (Required) Work Location: In person