Spanish Verification Specialist (Customer Service Representative)

- Confirms information supplied on various types of applications.

- Assist Spanish verifiers by conducting research and providing language support for verification tasks.

- Contacts business or service establishments to obtain information about an individual or a group's standing.

- Identifies information by categorizing, recognizing differences and similarities, and detecting changes in circumstances or events.

- Processes analyses and documents obtained information and prepares reports of findings.

- At least one (1) solid year of work experience in a call center or related industry.

- Proficiency in Spanish reading and writing.
- Strong research and analytical skills.- Excellent interpersonal skills- Strong communication abilities in the English language, both oral and written- Basic Communication Skills in Spanish- Strong attention to detail- Ability to multi-task- English and Spanish Language Skills (B2/C1).- Strong moral principle of integrity; ability to maintain a high level of confidentiality.- Knowledge of administrative and clerical procedures such as word processing, managing files and records, and other office procedures.- First-rate skill set, including active listening, writing, reading comprehension, judgment, and decision-making.- Excellent written and oral expression and comprehension abilities, speech clarity, problem sensitivity, and inductive and deductive reasoning.- Possesses strong reading and writing skills in Spanish but does not need to speak the language fluently.