Spa Receptionist female

Job Description:

We are looking for a warm, well-groomed, and enthusiastic Spa Receptionist to be the welcoming face of Spa As the first point of contact for our clients, you will play a key role in creating a pleasant and professional spa experience.

Whether you’re a fresher looking to start your career or have previous experience in a similar role, if you have good communication skills and a positive attitude, we’d love to meet you!

Key Responsibilities:

• Greet clients with a friendly and professional attitude
• Handle appointment bookings (walk-ins, phone calls, and online inquiries)
• Maintain client records and ensure a smooth check-in/check-out process
• Explain spa services, packages, and offers to clients
• Handle payments and daily cash reports
• Assist in maintaining the cleanliness and calm atmosphere of the reception area
• Coordinate with spa therapists and the management for seamless service
• Collect client feedback and encourage Google reviews
• Promote spa memberships and service packages

Requirements:

• Good communication skills in English, Hindi, and Bengali
• Well-presented, polite, and punctual
• Basic computer knowledge (MS Office / booking software will be a plus)
• Friendly attitude and customer-first mindset
• Ability to multitask and handle a busy front desk
• Willingness to learn and grow with the team.

Freshers are encouraged to apply!

Job Types: Full-time, Fresher

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Health insurance
• Leave encashment

Schedule:

• Day shift

Supplemental Pay:

• Overtime pay
• Performance bonus

Language:

• English (Preferred)
• Hindi (Preferred)
• Bengali (Preferred)

Work Location: In person

Application Deadline: 23/07/2025
Expected Start Date: 25/07/2025