Job Information Date Opened 04/29/2025 Job Type Full time Industry Technology Work Experience Fresher City Kolkata State/Province West Bengal Country India Zip/Postal Code 700091 Job Description We are looking for a passionate and detail-oriented HTML Developer (Fresher) to join our team. If you have a good understanding of HTML, CSS, JavaScript, and responsive design, and are eager to build your career in web development, we’d love to meet you. Key Responsibilities: Develop and maintain front-end code using HTML, CSS, and JavaScript . Create responsive and user-friendly web pages that work seamlessly across devices and browsers. Assist the team in converting designs into clean, structured code. Collaborate with designers and senior developers to ensure timely project delivery. Test and troubleshoot pages for usability and performance issues. Requirements Required Skills: Proficiency in HTML5 and CSS3 . Basic knowledge of JavaScript . Understanding of responsive web design principles. Attention to detail and eagerness to learn and grow in a team environment. Eligibility: Graduate / Diploma / Certification course in HTML or Web Development. Must be available for immediate joining . Benefits Location: Sector V, Kolkata Salary: ₹8,000 – ₹12,000 per month Experience: Fresher Joining: Immediate About company Sourcedesk (https://www.sourcedesk.io) is one of the fastest-growing IT and Outsourcing solutions company head offices in Toronto and Delivery Center in Kolkata. We are a group of young and energetic professionals with creativity and business ethics. Our customer-centric approach makes us highly creative in the use of technology which insights in improved products and services. We help our clients with an appropriate mix of business consultation, technology, digital and advertising solutions that integrate seamlessly with their marketing objectives, from start to finish. We are serving clients across Canada and US business markets.

Job Information Date Opened 01/07/2025 Job Type Full time Industry Technology City Kolkata State/Province West Bengal Country India Zip/Postal Code 700091 Job Description Sourcedesk Global is looking for a creative content creator and content marketing maven dedicated to producing strong, creative pieces that are incorporated into content marketing campaigns for clients. Client experience is paramount for us, meaning you are expected to communicate directly with them via email and video call. Viable candidates must handle white papers, case studies, landing pages, infographic outlines, video blog scripts and long-form articles based on an approved brief. The majority of our clients are B2B and their industries span technology, health, finance, business, education and marketing. Writing and researching confidently, and on deadline, in these spaces is a must. If you are interested in joining a company on the forefront of innovation and creativity in the content marketing industry, please apply immediately. Roles and Responsibilities – Write engaging original content for client blogs, websites, and other media. – Brainstorm and present a wide selection of creative ideas for client campaigns. – Work on multiple campaigns and articles simultaneously. – Work with account management to ensure that clients' goals are achieved – Working with North American teams to coordinate and execute projects. – Conceptualizing, writing, and reviewing high quality content and thought leadership collateral which includes: White papers, case studies, brochures, blogs, infographics, press releases, etc. – Adapting to different styles and tonalities depending on the client objectives and intended target audience – Coordinating with team and management to execute projects in an efficient and goal-oriented manner Desired Candidate Profile – Bachelor of Arts in Communications, Economics, English, Journalism, Arts & Humanities or a related discipline; or any Graduate specialisation. – Great organizational skills and ability to manage a high workload – Excellent research and summarization skills. – Conceptualizing, outlining, writing, and reviewing high quality marketing and thought leadership collateral. – Excellent English verbal and written communication skills. – Freshers with strong writing skills can also apply. About Us: Sourcedesk Global is one of the fastest-growing IT and Outsourcing solutions company head offices in Toronto and Delivery Centre in Kolkata. We are a group of young and energetic professionals with creativity and business ethics. Our customer-centric approach makes us highly creative in the use of technology which insights in improved products and services. We help our clients with an appropriate mix of business consultation, technology, digital and advertising solutions that integrate seamlessly with their marketing objectives, from start to finish. We are serving clients across Canada and US business markets. Requirements – Content marketing proven knowledge or experience: creating/editing blog posts, web copy, white papers, social media posts, copy writing etc. – Strong command of English, especially when it comes to grammar, contextual meaning, and logical structure. Benefits Why Join Us? – Enjoy flexible working hours. – Work 5 days a week. – Modern work environment. – Friendly, Supportive, professional and achievement-oriented management team. – Competitive Salary and Benefits. – We offer excellent benefits, a high-performance culture, challenging work and projects, & competitive financial rewards. Experience: 1 – 5 Years Compensation: 2,00,000 to 3,70,000 per annum Role: Content Creation / Writer Industry Type: IT Services & Consulting Functional Area: Content, Editorial & Journalism Employment Type: Full Time, Permanent Role Category: Content Management (Print / Online / Electronic)

Job Information Date Opened 12/13/2024 Job Type Full time Industry Technology City Kolkata State/Province West Bengal Country India Zip/Postal Code 700091 Job Description We are looking for a skilled and experienced SEO Strategy Manager to lead and implement effective SEO strategies. The ideal candidate should have strong expertise in off-page and technical SEO, excellent communication and analytical skills, and the ability to manage end-to-end SEO projects. Experience in utilizing the latest AI tools for research, analysis, and reporting is essential, along with the ability to handle client interactions effectively. Key Responsibilities: SEO Project Strategy and Execution Collaborate with the team to develop and execute off-page SEO strategies aligned with overall SEO objectives. Conduct competitor backlink analysis to identify opportunities and improve link-building strategies. Ensure all strategies adhere to white-hat SEO practices and avoid penalties. Website Analysis and Performance Tracking Monitor and evaluate link-building performance using SEO tools like SEMrush, Ahrefs, and Google Search Console. Conduct regular backlink audits to ensure the quality and relevance of acquired links. Link Building Strategy Development Design and execute comprehensive link-building strategies to improve domain authority and search engine rankings. Identify and build relationships with high-quality publishers, bloggers, and influencers for effective outreach. Research and acquire backlinks from authoritative and relevant sources to enhance off-page SEO performance. Outreach and Relationship Management Develop and manage link-building campaigns, including email outreach, guest posting, and partnership building. Foster and maintain strong relationships with external websites, blogs, and communities. AI Tools and SEO Optimization Utilize AI tools (e.g., ChatGPT, Jasper, SEMrush) to streamline link-building research, content creation for outreach, and performance reporting. Stay updated on the latest AI trends and incorporate them into link-building processes for efficiency. Client Communication and Reporting Serve as the primary point of contact for clients on link-building initiatives. Prepare and deliver detailed reports on link-building performance, highlighting progress, metrics, and future plans. Team Collaboration and Leadership Work with content creators and developers to ensure link-building efforts align with overall SEO and business strategies. Train and guide team members on link-building techniques and tools. Requirements Skills and Qualifications: Communication Skills: Excellent verbal and written communication skills for effective outreach and client interaction. SEO Tools Proficiency: Hands-on experience with tools like SEMrush, Ahrefs, Moz, BuzzStream, and Google Search Console. AI Tools Knowledge: Familiarity with AI tools such as ChatGPT and Jasper to support link-building processes and reporting. Analytical Skills: Ability to analyze backlink profiles and assess the quality and impact of links. Client Management: Experience in managing client expectations, presenting strategies, and providing actionable insights. Technical Knowledge: Understanding of off-page SEO best practices and search engine algorithms. Organizational Skills: Ability to manage multiple link-building campaigns and ensure timely delivery of results. Preferred Qualifications: Bachelor’s degree in Marketing, Business, or a related field. 4+ years of experience in SEO, with a focus on link building. Certifications in SEO or digital marketing are a plus. A portfolio showcasing successful link-building campaigns. Benefits What We Offer: – Competitive salary and performance-based incentives. – A collaborative and supportive work environment. – Access to the latest tools and technologies for SEO. – Opportunities for professional growth and skill development. If you have a passion for link building, strong SEO expertise, and the ability to develop impactful strategies, we’d love to have you on board! Experience: 2 – 9 years Salary Range: 3.5-6.5 Lacs P.A. Job Type: Remote/ Hybrid Location: Hiring office located in Kolkata

Job Information Date Opened 12/23/2024 Job Type Full time Industry Technology City Kolkata State/Province West Bengal Country India Zip/Postal Code 700091 Job Description We are seeking a talented and proactive Online Bidder / Business Development Executive (BDE) to join our dynamic team. The ideal candidate will be responsible for generating leads, prospecting potential clients, and securing new business opportunities in the IT services domain. This role requires excellent communication skills, expertise in online bidding platforms, and a strategic approach to business development. Key Responsibilities: Lead Generation and Client Prospecting: – Identify potential clients and generate leads through online platforms such as Upwork, Freelancer, Guru, and similar. – Conduct research to understand client requirements, challenges, and objectives. – Research and acquire backlinks from authoritative and relevant sources to enhance off-page SEO performance. Proposal and Bid Management: – Prepare and submit compelling proposals, bids, and presentations that highlight our IT services and value proposition. – Collaborate with the technical team to develop accurate project estimates and timelines. – Engage in direct communication with clients via email, chat, and video conferencing to discuss project details, negotiate terms, and address concerns. Sales and Marketing Activities: – Generate business from online bidding portals like Upwork, Freelancer, and PeoplePerHour. – Utilize LinkedIn Sales Navigator and other tools for targeted lead generation. – Set up and execute email marketing campaigns for cold outreach and follow-ups. – Conduct cold calls and handle inquiries from prospects. Market Analysis and Strategy: – Stay updated on industry trends, market dynamics, and competitor activities to identify new business opportunities. – Ensure the company’s business processes align with the projects being bid on. Coordination and Reporting: – Coordinate with internal teams to ensure smooth handover of projects and facilitate effective project kick-offs. – Maintain accurate records of sales activities, client interactions, and project pipelines in CRM software. Requirements Required Skills and Qualifications: 1. Technical and Industry Knowledge: – Strong understanding of IT services, including web development, mobile app development, software development, and digital marketing. – Proven experience in generating leads, closing deals, and achieving sales targets. 2. Communication and Negotiation: – Fluent in English (Native or near-native proficiency). – Excellent written and verbal communication skills, with the ability to articulate technical concepts clearly. – Strong negotiation and persuasion skills, capable of handling objections and negotiating favourable terms. 3. Platform Proficiency: – Expertise in using online bidding platforms such as Upwork, Freelancer, and Guru. – Familiarity with project management and CRM tools. 4. Adaptability and Self-Motivation: – Self-motivated with a proactive approach to identifying and pursuing new business opportunities. – Ability to work independently and collaboratively in a fast-paced environment, managing multiple projects simultaneously. – Willingness to adapt to changing priorities and embrace new challenges. Preferred Experience: – Proven experience as an Online Bidder or Business Development Executive in the IT services industry. – Demonstrated success in proposal writing, lead follow-ups, and converting prospects into clients. Benefits What We Offer: – Opportunity to work with international clients from regions like the UK, North America, and Australia. – Exposure to diverse projects and technologies in the IT services sector. – A dynamic and collaborative work environment. – Competitive salary and performance-based incentives. If you’re passionate about business development, have a knack for online bidding, and thrive in a competitive environment, we’d love to hear from you! Experience: 2 – 7 years Salary Range: 8 – 12 Lacs P.A.

Job Information Date Opened 01/07/2025 Job Type Full time Industry Technology City Kolkata State/Province West Bengal Country India Zip/Postal Code 700091 Job Description Job description:- To gather the necessary specifications for the business. This includes conducting an analysis of the market and competitors. Elicit and analyse Business Requirement and Priorities requirements using Business value methods. Working in tandem and communicating with the Dev team, internal/external stakeholders and the Client group to implement the requirement. Creating and modifying the business and functional Documents of the business. Conducting meetings and presentations to share ideas and findings. Conduct Gap analysis/scope analysis/impact analysis on Business Processes using UML, Flowcharts. Documenting and communicating the results of your efforts Identify the processes and information technology required to introduce your recommendations. Performing user acceptance testing. Managing projects, developing project plans, and monitoring performance. Staying up-to-date on the latest processes and IT advancements to automate and modernise systems. Pre-Sales support will involve the following activities to be performed by an individual : a) Demo the solution. b) Highlight capabilities of the solution. c) Discuss the technical details of the solution. d) Developing Workflows, BRDs, FRDs, SRS, Test Scenarios and Test Cases, Defect/Bug Management. Required Candidate profile:- Bachelors Degree in related field preferred. Strong in Techno-functional roles. Experience in writing BRD, FRS, SRS, Used Cases, user stories, SQL queries and data analysis and knowledge on other technical documentation. Client relationship skills which include the ability to manage client expectations proactively, recognize client needs, and adapt to meet client requirements consistently. Capacity to learn quickly and adapt to changing industry trends. Highly organized with good time management skills. Excellent communication and interpersonal skills. Strong understanding of the industry and technology. Great attention to detail. Proficient with Microsoft Office. Patient and able to practice good phone and video call etiquette. Self-starter who works well independently. Ability to multitask. Requirements Skills highlighted with ‘‘ are preferred key skills it business analysis,techno-functional requirement gathering BRD,FRD. Gap Analysis,Prototype Use Cases,Waterfall Web Technologies,User Stories,Wireframe-business analyst,Mobile App,SDLC,Business Analysis,Project Management,user acceptance,testing,Agile Process. Benefits Why Join Us? Enjoy flexible working hours. Work 5 days a week. Modern work environment. Friendly, Supportive, Professional and achievement-oriented management team. Competitive Salary and Benefits. We offer excellent benefits, a high-performance culture, challenging work and projects, & competitive financial rewards.

Job Information Date Opened 12/13/2024 Job Type Full time Industry Technology City Kolkata State/Province West Bengal Country India Zip/Postal Code 700091 Job Description We are looking for a highly skilled and creative Content Strategist to join our team. The ideal candidate should have excellent communication and comprehension skills, proficiency in using tools like ChatGPT and other content creation platforms, and a solid understanding of generating high-quality content for the web, blogs, and social media. The role focuses on creating impactful content strategies, leveraging modern tools, and ensuring consistency in messaging across all platforms. Key Responsibilities: Content Planning and Strategy – Develop comprehensive content strategies tailored to the company’s goals and target audience. – Research industry trends and user preferences to generate impactful and relevant content ideas. Content Creation – Use tools like ChatGPT and other AI platforms to generate high-quality content for websites, blogs, and social media. – Write and edit engaging, well-structured, and SEO-optimized content. – Ensure all content aligns with the company’s tone, branding, and style guidelines. Web Content Development – Create, update, and optimize website content to enhance user experience and improve search engine rankings. – Collaborate with web designers and developers to ensure content is visually appealing and functional. Content Research and Trend Analysis – Monitor trends to create relevant, trending, and engaging content. – Identify opportunities for guest posts and other collaborative content initiatives. Tools and Technology – Leverage AI-driven tools (e.g., ChatGPT, Grammarly) for efficient content creation and optimization. – Use other content creation tools like Canva, Adobe Suite, or WordPress to support content formatting and posting. Social Media and Blog Management – Produce high-quality and trending content for social media channels and blogs. – Schedule and publish content using social media management tools (e.g., Buffer, Hoot-suite). – Use analytics to track performance and optimize strategies for maximum reach and engagement. Branding and Public Relations – Collaborate with the branding team to ensure content aligns with the brand’s tone, voice, and messaging. – Develop PR materials such as guest posts, press releases, and media kits. – Build and manage relationships with platforms and influencers for guest posting opportunities. Quality Assurance – Proofread and edit content to ensure clarity, accuracy, and consistency. – Maintain a high standard of quality in all deliverables. Preferred Qualifications: – Bachelor’s degree in English, Journalism, Communications, or a related field. – 2+ years of experience in content creation or strategy roles. – A portfolio showcasing diverse content types (web, social media, blogs, etc.). Requirements Skills and Qualifications: – Communication and Comprehension: Exceptional written and verbal communication skills. – AI Tool Proficiency: Experience with tools like ChatGPT, Jasper, or similar content generation platforms. – Web Content Expertise: Knowledge of crafting and managing web content to enhance user experience. – Content Creation Tools: Familiarity with tools like Canva, Grammarly, and MS Office Suite. – Branding Knowledge: Understanding of branding and PR fundamentals to align content strategies. – Trend Awareness: Ability to generate content that resonates with current trends. – Attention to Detail: Strong proofreading and editing skills to ensure high-quality output. Benefits What We Offer: – A supportive and collaborative work environment. – Access to tools and technologies for efficient content creation. – Opportunities for professional growth and skill development. If you have a passion for creating impactful content and leveraging modern tools to deliver exceptional results, we’d love to hear from you! Experience: 3 – 8 years Salary Range: 3.5-6 Lacs P.A. Job Type: Hybrid Location: Hiring office located in Kolkata

Job Information Date Opened 01/07/2025 Job Type Full time Industry Technology City Kolkata State/Province West Bengal Country India Zip/Postal Code 700091 Job Description Are you a React Developer who is passionate about creating unique front-end user interfaces for applications on both mobile and web platforms? We are looking for a skilled react.js developer to join our front-end development team. In this role, you will be responsible for developing and implementing user interface components using React.js concepts and workflows such as Redux, Flux, and Web pack. You will also be responsible for profiling and improving front-end performance and documenting our front-end codebase. To ensure success as a react.js developer, you should have in-depth knowledge of JavaScript and React concepts, excellent front-end coding skills, and a good understanding of progressive web applications. Ultimately, a top-class react.js developer should be able to design and build modern user interface components to enhance application performance. Experience: 2 to 15 years Salary: INR 4,00,000 – 18,00,000 P.A. Incentives and Bonuses Industry: IT-Software / Software Services Functional Area: IT Software – eCommerce, Internet Technologies Role Category: Software Development Role: Full Stack Developer Employment Type: Permanent Job, Full Time Vacancies: 6 About Us: Sourcedesk Global is one of the fastest-growing IT and Outsourcing solutions company head offices in Toronto and Delivery Center in Kolkata. We are a group of young and energetic professionals with creativity and business ethics. Our customer-centric approach makes us highly creative in the use of technology which insights in improved products and services. We help our clients with an appropriate mix of business consultation, technology, digital and advertising solutions that integrate seamlessly with their marketing objectives, from start to finish. We are serving clients across Canada and US business markets. Requirements Job Roles / Responsibilities: – Developing the latest user-facing features using React.js – Designing a modern highly responsive web-based user interface – Building reusable components and front-end libraries for future use – Translating designs and wireframes into high-quality code – Learn and understand user interactions – Optimizing components for maximum performance across a vast array of web-capable devices and browsers – Coordinating with various teams working on distinct layers – As a React.js Developer, you will be involved from conception to completion with projects that are technologically sound and aesthetically impressive. Technical Skills: Experience working in the following areas: – Bachelor’s degree in computer science or a related field. – Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model. – Thorough understanding of React.js and its core principles – Prior experience with popular React.js workflows (such as Flux or Redux) – Prior experience with data structure libraries (e.g.Immutable.js). – Familiarity with RESTful APIs. – Familiarity with HTML / CSS. – Git knowledge is a plus. – Knowledge of modern authorization mechanisms, such as JSON Web Token. – Familiarity with modern front-end build pipelines and tools. – Experience with common front-end development tools such as Babel, Web pack, NPM, etc. – Familiarity with code versioning tools {{such as Git, SVN, and Mercurial}} – Excellent Communication Skills Benefits Why Join Us? – Enjoy flexible working hours. – Work 5 days a week. – Modern work environment. – Friendly, Supportive, professional and achievement-oriented management team. – Competitive Salary and Benefits. – We offer excellent benefits, a high-performance culture, challenging work and projects, & competitive financial rewards.

Job Information Date Opened 06/03/2025 Job Type Full time Industry Technology City Kolkata State/Province West Bengal Country India Zip/Postal Code 700091 Job Description We are looking for a data-driven and detail-oriented PPC Executive to lead and manage our paid advertising efforts across multiple digital platforms. As an integral part of the digital marketing team, you will be responsible for driving qualified traffic, improving conversion rates, and maximizing return on investment through strategic and performance-focused PPC campaigns. Requirements Plan, execute, and optimize PPC campaigns across platforms including Google Ads, Bing Ads, Facebook Ads, LinkedIn Ads, and other digital channels. Conduct keyword research, audience targeting, and competitor analysis to identify growth opportunities. Write compelling and concise ad copies, create A/B tests, and optimize performance based on insights. Monitor campaign performance daily and implement changes to maximize ROI, CTR, and quality score. Track and analyze campaign performance using tools like Google Analytics, Tag Manager, and CRM platforms. Create performance reports and dashboards; provide actionable insights and strategic recommendations. Collaborate with designers and content teams for ad creatives and landing pages. Stay updated with industry trends and best practices in digital advertising and performance marketing. Preferred candidate profile Bachelors degree in Marketing, Business, Communications, or related field. 3–10 years of hands-on experience in managing PPC campaigns. Proficiency in Google Ads (Search, Display, Shopping, Video) and Facebook Business Manager. Strong knowledge of Google Analytics, Google Tag Manager, Data Studio, and keyword tools (e.g., SEMrush, Ahrefs, Keyword Planner). Experience with conversion tracking and campaign attribution models. Excellent analytical, problem-solving, and communication skills. Google Ads certification is a plus. Benefits Interested applicants are invited to email their resumes to career@sourcedeskglobal.com. Experience: 3 – 8 years Salary Range: 4 -8 Lacs P.A. Location: Kolkata , Sector V

Job Information Date Opened 06/03/2025 Job Type Full time Industry Technology City Kolkata State/Province West Bengal Country India Zip/Postal Code 700091 Job Description We are looking for a skilled and experienced SEO Strategist specializing in link building to join our team. The ideal candidate should have exceptional communication and comprehension skills, strong expertise in developing and implementing link-building strategies. Proficiency in using the latest AI tools for research, analysis, and reporting is essential, along with the ability to manage client interactions effectively . Job Description: SEO Strategy Manager Position Overview: We are looking for a skilled and experienced SEO Strategy Manager to lead and implement effective SEO strategies. The ideal candidate should have strong expertise in off-page and technical SEO, excellent communication and analytical skills, and the ability to manage end-to-end SEO projects. Experience in utilizing the latest AI tools for research, analysis, and reporting is essential, along with the ability to handle client interactions effectively. Requirements Key Responsibilities: SEO Project Strategy and Execution Collaborate with the team to develop and execute off-page SEO strategies aligned with overall SEO objectives. Conduct competitor backlink analysis to identify opportunities and improve link-building strategies. Ensure all strategies adhere to white-hat SEO practices and avoid penalties. Website Analysis and Performance Tracking Monitor and evaluate link-building performance using SEO tools like SEMrush, Ahrefs, and Google Search Console. Conduct regular backlink audits to ensure the quality and relevance of acquired links. Link Building Strategy Development Design and execute comprehensive link-building strategies to improve domain authority and search engine rankings. Identify and build relationships with high-quality publishers, bloggers, and influencers for effective outreach. Research and acquire backlinks from authoritative and relevant sources to enhance off-page SEO performance. Outreach and Relationship Management Develop and manage link-building campaigns, including email outreach, guest posting, and partnership building. Foster and maintain strong relationships with external websites, blogs, and communities. AI Tools and SEO Optimization Utilize AI tools (e.g., ChatGPT, Jasper, SEMrush) to streamline link-building research, content creation for outreach, and performance reporting. Stay updated on the latest AI trends and incorporate them into link-building processes for efficiency. Client Communication and Reporting Serve as the primary point of contact for clients on link-building initiatives. Prepare and deliver detailed reports on link-building performance, highlighting progress, metrics, and future plans. Team Collaboration and Leadership Work with content creators and developers to ensure link-building efforts align with overall SEO and business strategies. Train and guide team members on link-building techniques and tools. Skills and Qualifications: Communication Skills: Excellent verbal and written communication skills for effective outreach and client interaction. SEO Tools Proficiency: Hands-on experience with tools like SEMrush, Ahrefs, Moz, BuzzStream, and Google Search Console. AI Tools Knowledge: Familiarity with AI tools such as ChatGPT and Jasper to support link-building processes and reporting. Analytical Skills: Ability to analyze backlink profiles and assess the quality and impact of links. Client Management: Experience in managing client expectations, presenting strategies, and providing actionable insights. Technical Knowledge: Understanding of off-page SEO best practices and search engine algorithms. Organizational Skills: Ability to manage multiple link-building campaigns and ensure timely delivery of results. Preferred Qualifications: Bachelor’s degree in Marketing, Business, or a related field. 4+ years of experience in SEO and digital marketing . Certifications in SEO or digital marketing are a plus. Benefits What We Offer: Competitive salary and performance-based incentives. A collaborative and supportive work environment. Access to the latest tools and technologies for SEO. Opportunities for professional growth and skill development. If you have a passion and strong SEO expertise, and the ability to develop impactful strategies, we’d love to have you on board! Experience: 4 – 15 years Salary Range: 5 - 10 Lacs P.A. Location: Kolkata , Sector V

Job Information Date Opened 06/03/2025 Job Type Full time Industry Technology City Kolkata State/Province West Bengal Country India Zip/Postal Code 700091 Job Description We are looking for a highly skilled Backend Developer with strong expertise in Node.js and PHP to join our team in Kolkata. The ideal candidate should have hands-on experience working with modern backend frameworks such as Express.js , NestJS (Node.js) and Laravel , CodeIgniter (PHP). You will be responsible for developing robust server-side applications, APIs, and system components for scalable web solutions. Requirements Role & responsibilities Develop, test, and maintain high-performance backend services and APIs using Node.js and PHP . Build server-side logic using Node.js frameworks such as Express.js and NestJS . Develop and maintain backend applications using PHP frameworks such as Laravel and CodeIgniter . Design and implement scalable RESTful APIs and ensure seamless integration with frontend systems. Write clean, efficient, and secure code while following industry best practices. Optimize backend performance and troubleshoot production issues. Collaborate with frontend developers, QA, and DevOps teams to deliver end-to-end solutions. Participate in code reviews, sprint planning, and technical discussions. Preferred candidate profile Backend Technologies: Strong hands-on experience in Node.js (with Express.js , NestJS ) Proficiency in CorePHP Additional Skills: Solid understanding of RESTful API design , MVC architecture , and backend security best practices . Experience with MySQL or other relational databases. Familiarity with Linux-based environments for server-side deployment. Proficient in version control systems (Git). Understanding of authentication mechanisms, session management, and data validation. Preferred Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field. 3 to 9 years of backend development experience. Strong debugging, analytical, and problem-solving skills. Excellent communication and teamwork abilities. Experience working in Agile/Scrum environments. Benefits Interested applicants are invited to email their resumes to career@sourcedeskglobal.com. Experience: 4 – 9 years Salary Range: 10-25 Lacs P.A. Location: Kolkata , Sector V

Job Information Date Opened 06/03/2025 Job Type Full time Industry Technology City Kolkata State/Province West Bengal Country India Zip/Postal Code 700091 Job Description We're looking for an experienced AI/ML Technical Lead to architect and drive the development of our intelligent conversation engine. You'll lead model selection, integration, training workflows (RAG/fine-tuning), and scalable deployment of natural language and voice AI components. This is a foundational hire for a technically ambitious platform. Key Responsibilities AI System Architecture: Design the architecture of the AI-powered agent including LLM-based conversation workflows, voice bots, and follow-up orchestration. Model Integration & Prompt Engineering: Leverage APIs from OpenAI, Anthropic, or deploy open models (e.g., LLaMA 3, Mistral). Implement effective prompt strategies and retrieval-augmented generation (RAG) pipelines for contextual responses. Data Pipelines & Knowledge Management: Build secure data pipelines to ingest, embed, and serve tenant-specific knowledge bases (FAQs, scripts, product docs) using vector databases (e.g., Pinecone, Weaviate). Voice & Text Interfaces: Implement and optimize multimodal agents (text + voice) using ASR (e.g., Whisper), TTS (e.g., Polly), and NLP for automated qualification and call handling. Conversational Flow Orchestration: Design dynamic, stateful conversations that can take actions (e.g., book meetings, update CRM records) using tools like LangChain, Temporal, or n8n. Platform Scalability: Ensure models and agent workflows scale across tenants with strong data isolation, caching, and secure API access. Lead a Cross-Functional Team: Collaborate with backend, frontend, and DevOps engineers to ship intelligent, production-ready features. Monitoring & Feedback Loops: Define and monitor conversation analytics (drop-offs, booking rates, escalation triggers), and create pipelines to improve AI quality continuously. Requirements Qualifications Must-Haves: 5+ years of experience in ML/AI, with at least 2 years leading conversational AI or LLM projects. Strong background in NLP, dialog systems, or voice AI preferably with production experience. Experience with OpenAI, or open-source LLMs (e.g. LLaMA, Mistral, Falcon) and orchestration tools (LangChain, etc.). Proficiency with Python and ML frameworks (Hugging Face, PyTorch, TensorFlow). Experience deploying RAG pipelines, vector DBs (e.g. Pinecone, Weaviate), and managing LLM-agent logic. Familiarity with voice processing (ASR, TTS, IVR design). Solid understanding of API-based integration and microservices. Deep care for data privacy, multi-tenancy security, and ethical AI practices. Nice-to-Haves: Experience with CRM ecosystems (e.g. Salesforce, HubSpot) and how AI agents sync actions to CRMs. Knowledge of sales pipelines and marketing automation tools. Exposure to calendar integrations (Google Calendar API, Microsoft Graph). Knowledge of Twilio APIs (SMS, Voice, WhatsApp) and channel orchestration logic. Familiarity with Docker, Kubernetes, CI/CD, and scalable cloud infrastructure (AWS/GCP/Azure). Benefits What We Offer Founding team role with strong ownership and autonomy Opportunity to shape the future of AI-powered sales Flexible work environment Competitive salary Access to cutting-edge AI tools and training resources Post your resume and any relevant project links (GitHub, blog, portfolio) to career@sourcedeskglobal.com . Include a short note on your most interesting AI project or voicebot/conversational AI experience. Experience: 5 – 12 years Salary Range: 40 – 60 Lacs P.A. Location: Kolkata , Sector V