AR Caller / Accounts Receivable Caller Job Summary Responsible for contacting insurance companies to follow up on outstanding medical claims, resolve payment issues, and ensure timely reimbursement. This role is critical to managing accounts receivable and maintaining the financial health of a healthcare organization. Key Responsibilities Claim Follow-up: Proactively call insurance companies to check the status of pending claims. Eligibility and Authorization: Verify patient insurance coverage and ensure necessary authorizations are in place. Denial Management: Identify, research, and appeal denied claims to resolve payment issues. Payment Resolution: Work with payers to secure timely payments for services rendered. Record Keeping: Accurately document all call details, claim statuses, and follow-up actions in the system. Collaboration: Coordinate with internal billing and collections teams to resolve complex issues.