Job description Roles and Responsibilities : Manage AR calls to resolve outstanding accounts receivable issues, negotiate payments, and obtain payment plans from patients or insurance companies. Authorize and post payments received, ensuring accurate account balances and timely updates in the system. Verify patient eligibility for services rendered by checking with insurance providers and resolving any discrepancies. Identify denial reasons for claims rejections and work towards resolving them to minimize write-offs. Collaborate with internal teams (e.g., billing, customer service) to resolve complex issues related to medical billing. Job Requirements : Strong knowledge of medical billing processes, including authorization, eligibility verification, payment posting, and denial management. Excellent communication skills for effective phone conversations with patients/insurance companies; ability to negotiate payment plans when necessary.