Role: Entry-level Accounts Assistant * Requirements: Basic accounting knowledge, B.Com/M.Com degree, understanding of GST/TDS, MS Excel skills * Tools: Familiarity with Tally, Zoho Books, or willingness to learn
Key Responsibilities: * Coordinate with clients to provide shipment status updates * Follow up with operations team for timely dispatches and deliveries * Draft professional emails for queries, updates, and resolutions * Maintain shipment trackers and ensure accuracy in documentation * Resolve customer issues with speed, clarity, and empathy * Collaborate with sales and operations for smooth cargo movement