SOFTWARE SUPPORT EXECUTIVE FOR ERP SOFTWARE

1 - 5 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a Technical Support personnel at our software provider company in Faridabad, your primary responsibility will be to provide technical assistance to our clients in Faridabad. You will be responsible for offering support related to our customized Billing, Inventory, and ERP solutions. Your role will involve fieldwork and frequent travel within Faridabad. Key Responsibilities: - Provide technical support to clients regarding software-related issues - Assist clients in the installation of software applications - Troubleshoot and resolve technical problems efficiently - Utilize your knowledge of computer software such as Accounting software, WIN zip, Database, SQL server, Excel, and Networking - Ensure timely resolution of client queries and concerns - Maintain a high level of client satisfaction through excellent service delivery - Act as a reliable point of contact for clients requiring technical assistance Qualifications Required: - Must be from Faridabad or willing to relocate to Faridabad - Male candidates are preferred for this role - Own conveyance/bike is a must-have requirement - Proficiency in computer applications and software installation - Familiarity with Accounting software, WIN zip, Database, SQL server, Excel, and Networking will be advantageous - Willingness to travel within Faridabad for fieldwork (Note: No additional details about the company were provided in the job description.) Role Overview: As a Technical Support personnel at our software provider company in Faridabad, your primary responsibility will be to provide technical assistance to our clients in Faridabad. You will be responsible for offering support related to our customized Billing, Inventory, and ERP solutions. Your role will involve fieldwork and frequent travel within Faridabad. Key Responsibilities: - Provide technical support to clients regarding software-related issues - Assist clients in the installation of software applications - Troubleshoot and resolve technical problems efficiently - Utilize your knowledge of computer software such as Accounting software, WIN zip, Database, SQL server, Excel, and Networking - Ensure timely resolution of client queries and concerns - Maintain a high level of client satisfaction through excellent service delivery - Act as a reliable point of contact for clients requiring technical assistance Qualifications Required: - Must be from Faridabad or willing to relocate to Faridabad - Male candidates are preferred for this role - Own conveyance/bike is a must-have requirement - Proficiency in computer applications and software installation - Familiarity with Accounting software, WIN zip, Database, SQL server, Excel, and Networking will be advantageous - Willingness to travel within Faridabad for fieldwork (Note: No additional details about the company were provided in the job description.)

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