Software Development Snr Manager

Over 10+ years of relevant experience with 4-5 years of experience in Integration platforms as preferred experience.

. Manage and implement advanced technical solutions for the Oracle integration platform product using cloud technologies and microservices architecture on Kubernetes.

• Lead critical escalation management for Integration customers.
• Mentor and grow a specialized DSE team skilled in integration, compliance frameworks, and automation-first engineering.
• Own and prioritize bugs impacting application integrations.
• Deliver structured and timely Root Cause Analyses (RCAs) for outages affecting clinical development and patient safety.
• Build automation and observability tooling to improve error detection, reduce downtime, and ensure accuracy of data flows.
• Partner with customers on integration projects, identifying risks early and implementing preventive measures.
• You have a broader view across multiple processes associated with the integration ecosystem, partner products/services, and third-party systems.
• Drive Corrective and Preventive Actions (CAPA) for recurring issues in patient data and clinical reporting.
• Collaborate with cross-functional teams to influence product enhancements that strengthen interoperability, security, and compliance.
• Build Knowledge base on Integration architectures, Event-based Integrations, and best practices around it.
• Work in Agile development environment across the globe, improving processes enabling the team to achieve higher productivity in continuous delivery environment and deliver a superior product to our customers.

Preferred Qualifications

Senior Manager M3

Qualifications

• Bachelor's or Master's in Computer Science, Engineering, or equivalent technical field.
• 12+ years of experience in healthcare IT, clinical systems, or enterprise integrations, with at least 5+ years in leadership roles.
• Proven track record in managing critical healthcare system escalations under high-pressure conditions.
• Strong expertise in healthcare data standards: HL7, FHIR, X12, EHR integrations, and clinical reporting systems.
• Experience with automation, diagnostics, and observability tooling for regulated environments.
• Deep understanding of healthcare compliance (HIPAA, 21 CFR Part 11, GxP, and interoperability mandates).
• Exceptional stakeholder management and executive-level communication skills.
• Demonstrated ability to influence product direction through field learnings in integration platform development.

Key Responsibilities:

• Lead critical escalation management for Integration customers.
• Mentor and grow a specialized DSE team skilled in integration, compliance frameworks, and automation-first engineering.
• Own and prioritize bugs impacting application integrations.
• Deliver structured and timely Root Cause Analyses (RCAs) for outages affecting clinical development and patient safety.
• Build automation and observability tooling to improve error detection, reduce downtime, and ensure accuracy of data flows.
• Partner with customers on integration projects, identifying risks early and implementing preventive measures.
• You have a broader view across multiple processes associated with the integration ecosystem, partner products/services, and third-party systems.
• Drive Corrective and Preventive Actions (CAPA) for recurring issues in patient data and clinical reporting.
• Collaborate with cross-functional teams to influence product enhancements that strengthen interoperability, security, and compliance.
• Build Knowledge base on Integration architectures, Event-based Integrations, and best practices around it.
• Work in Agile development environment across the globe, improving processes enabling the team to achieve higher productivity in continuous delivery environment and deliver a superior product to our customers.

What We Offer:

• Autonomy and ownership over impactful projects that shape the future of EHR products.
• A diverse, inclusive, and creative work environment that encourages innovation.
• Opportunities to grow in a dynamic organization that values technical excellence and collaboration.

Career Level - M3