Software Developer 3

Oracle is seeking an energetic and experienced

Java/J2EE Developer to

support the

Oracle Contact Center

and the migration of Oracles global Contact Center operations to a modern

Cloud Contact Center as a Service (CCaaS)

platform. This role directly supports strategic Oracle initiatives including

OCI Ops/Support

and

Oracle Health (VA/DoD, IHS customers)

, enabling voice services across 80+ business units (Fusion, Health, Hospitality, etc.). The successful candidate will collaborate with technical architects, business stakeholders, and engineering teams to modernize IVR flows, build scalable applications, drive automation, and deliver enterprise-grade services on Oracle Cloud.

Key Responsibilities:

• Redesign and implement high-availability services using OKE and CCaaS platforms
• Design and develop scalable microservices and APIs using Java, Helidon, and J2EE
• Build and deploy applications on Oracle Kubernetes Engine (OKE)
• Automate onboarding of new business units without impacting service quality
• Contribute to CI/CD pipelines and DevOps workflows to ensure delivery efficiency
• Collaborate on architectural decisions and create technical specifications
• Conduct unit testing, peer reviews, and maintain development best practices
  

Required Skills and Experience:

• Strong hands-on experience with Java, J2EE, MVC, SOA, REST/SOAP web services
• Proven expertise in Contact Center technologies
• Microservices development with Helidon and deployment on OKE
• Application and API design with a focus on scalability and security
• DevOps experience with CI/CD, automated testing, and containerized services
• Familiarity with integration design patterns and enterprise onboarding
• Knowledge of web security, authentication methods, and SSO technologies
• Experience with Java IDEs (Eclipse, NetBeans, JDeveloper, IntelliJ)
• Agile development experience using tools like Jira
• Excellent troubleshooting, collaboration, and communication skills
  

This is a high-impact role critical to transforming Oracles Contact Center infrastructure and delivering next-generation voice capabilities at global scale.

Responsibilities

As a member of the software engineering division, you will assist in defining and developing software for tasks associated with the developing, debugging or designing of software applications or operating systems. Provide technical leadership to other software developers. Specify, design and implement modest changes to existing software architecture to meet changing needs.

Qualifications

Career Level - IC3

About Us

As a world leader in cloud solutions, Oracle uses tomorrows technology to tackle todays challenges. Weve partnered with industry-leaders in almost every sectorand continue to thrive after 40+ years of change by operating with integrity.We know that true innovation starts when everyone is empowered to contribute. Thats why were committed to growing an inclusive workforce that promotes opportunities for all.Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.Were committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [HIDDEN TEXT] or by calling +1 888 404 2494 in the United States.Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.