Tatabad, Coimbatore
INR 1.8 - 2.4 Lacs P.A.
On-site
Full Time
Job Description: We are looking for a Customer Service Executive for our retail outlet in Coimbatore. The ideal candidate will assist walk-in customers, ensure smooth store operations, and coordinate with schools for specific uniform and clothing requirements. Responsibilities: 👋 Greet and assist customers visiting the store in a courteous and friendly manner 🛍️ Provide product information and help customers make purchase decisions 🧾 Manage billing and ensure accurate invoicing and after-sales support 🧹 Assist in store maintenance, visual merchandising, and stock organization 📞 Handle customer queries and escalate unresolved issues on time 🏫 Coordinate with school representatives for uniform-related orders and updates 📦 Support in packaging, dispatch, and other logistics during peak seasons Key Skills: 💬 Strong communication and interpersonal skills 🖥️ Basic computer knowledge and billing software familiarity 🤝 Team player, proactive, and dependable 🧠 Ability to multitask in front-end and back-end store functions 🎓 Experience in school-related customer service is a plus
Tatabad, Coimbatore
INR 2.4 - 3.0 Lacs P.A.
On-site
Full Time
Position: Store Manager – Retail Outlet No. of Openings: 1 Location: Coimbatore Job Type: Full Time Experience Required: Minimum 3 years in retail operations and store management Salary Range: ₹20,000 – ₹25,000 per month (based on experience and skill set) Key Responsibilities: • Oversee daily store operations to ensure smooth and efficient functioning • Manage inventory levels, billing systems, and visual merchandising standards • Lead, train, and supervise the customer service team to maintain performance and service quality • Ensure a consistently high level of customer satisfaction through professional and courteous service • Address and resolve walk-in customer queries, complaints, and feedback effectively • Maintain store hygiene, layout organization, and stock accuracy Key Skills & Requirements: • Proven leadership and team management skills in a retail environment • Strong communication and interpersonal skills to interact with customers and staff • Proficiency in POS (Point of Sale) systems and inventory/stock management software may be an added advantage • Excellent problem-solving abilities and a customer-focused approach • Highly organized, punctual, and results-driven • Two-wheeler with valid driving license is mandatory for local commute and coordination
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