SNOW DEV

As a ServiceNow Certified System Administrator, your main responsibility will be to implement SNOW CSM applications development & integration plans and processes. You will be tasked with providing development, testing, debugging, maintenance, and documentation of the SNOW CSM applications in alignment with the business strategy, objectives, and Group guidelines and policies. It is essential that you have good implementation experience to effectively carry out these duties. You will be expected to ensure GoLive Readiness and communicate effectively with the respective stakeholders. Additionally, you will be held accountable for collecting master data from the Business to upload in the Product. Timely maintenance and response to Business regarding any tickets, issues, and escalations will also be a key part of your role. Working from the customer premise in Chennai is mandatory for this position. While having a Customer Service Management CSM Implementation Specialist certification is preferred, candidates with strong implementation expertise will also be considered. In case the certification is not readily available, completing it before joining the work is required. Virtusa values teamwork, quality of life, and professional and personal development. By joining Virtusa, you become a part of a global team of 27,000 professionals who are committed to your growth. You will have the opportunity to work on exciting projects, leverage state-of-the-art technologies, and develop your skills throughout your career with us. We promote collaboration and provide an environment that fosters new ideas and excellence.,