SMC Infotech

Outbound Calling: Make outbound calls to potential customers from a provided database or cold leads. Explain features, benefits, and eligibility of credit cards and loan products. Customer Engagement: Build rapport with customers to understand their financial needs. Answer questions and provide accurate information about products and terms. Sales Conversion: Persuade customers to apply for credit cards or loans. Meet or exceed daily/weekly/monthly sales targets. Application Processing: Collect necessary documentation and customer details for application processing. Ensure compliance with company policies and financial regulations. Follow-up & Relationship Management: Follow up on leads and incomplete applications. Maintain customer records and track application status. Product Knowledge: Stay updated with the latest financial products, interest rates, and offers. Understand eligibility criteria and documentation requirements. Compliance and Reporting: Adhere to data protection, privacy laws, and internal compliance policies. Report sales performance and customer feedback to supervisors.