Job Type: Permanent, Onsite Location: India (Bangalore/Hyderabad) About Smartapp.com Smartapp.com is a global leader in construction technology, offering a unified jobsite automation platform that seamlessly integrates Planning, Field Operations, Safety, and Finance. Purpose-built for managing and automating large-scale, complex projects, our platform enables construction enterprises to achieve greater efficiency, transparency, and control across the entire project lifecycle. We are expanding our Global Customer Success team and are seeking a passionate, seasoned, and forward-thinking Implementation Lead who is eager to play a pivotal role in shaping the future of construction technology. Role Overview As an Implementation Lead, you will be at the forefront of transforming how global construction companies execute projects. You will play a critical role in ensuring successful adoption of Smartapp by aligning client business processes with our platform and delivering measurable value from day one. What You ll Do In this role, you will: Engage with clients to understand their unique business processes, operational challenges, and project lifecycle requirements from planning through closeout. Define scope, vision, and implementation strategies, tailoring Smartapp solutions to automate business processes across complex projects in AEC, Infrastructure, Energy, and Utilities sectors. Collaborate cross-functionally with sales, presales, development, and support teams to deliver end-to-end project success. Lead client workshops, product demonstrations, and presales engagements, showcasing how Smartapp can streamline project planning, field quality, safety compliance, and financial tracking. Deliver high-quality implementations, ensuring configurations and workflows are aligned with customer needs and industry best practices. Develop and maintain key project documentation such as scope documents, configuration specifications, and UAT guidelines. Provide hands-on training and onboarding support to ensure seamless adoption of Smartapp by customer teams, while driving long-term engagement and retention. Monitor project progress by managing delivery milestones, reporting on activity, and ensuring timely execution against agreed schedules. Build trusted customer relationships, acting as a consultant who not only implements but also helps clients maximize the business value of Smartapp. Who You Are We are seeking professionals with a proven background in technology implementation and a strong understanding of construction project workflows. Ideal candidates will have: 8 12 years of experience in software implementation, preferably with Construction Project Management Systems, ERP solutions, or similar enterprise-grade platforms. Hands-on expertise in ERP systems such as SAP S/4HANA, with the ability to map business processes into digital workflows. Strong domain knowledge in Planning systems (MS Project, Primavera P6), Field Quality & Safety processes, and project financials. A Graduate or Postgraduate degree in Engineering, Information Technology, or related disciplines such as Mechanical, Civil, or Electrical. Excellent analytical and problem-solving skills with the ability to translate complex business needs into simple, automated workflows. Exceptional client-facing communication skills, with the confidence to lead workshops, trainings, and executive-level discussions. A mindset of ownership, accountability, and collaboration, with the ability to thrive in a fast-paced, innovation-driven environment. Why Join Us At Smartapp, you ll be part of a mission-driven company that is redefining the way construction projects are executed across the globe. You will have the opportunity to work with leading construction enterprises, shape the future of jobsite automation, and contribute to projects that directly impact how cities, infrastructure, and industries are built. If you re passionate about technology, construction, and driving real-world impact, we d love to hear from you.
Role Overview: As an Implementation Lead at Smartapp, you will be responsible for ensuring the successful implementation and completion of projects. Your main duty will be to understand the client's scope of work and transform it into configurations and applications using the Smartapp platform. Key Responsibilities: - Coordinate and gather requirements for project setup - Understand business processes, define attributes, and map them in projects through Smartapp - Communicate with customer users and internal teams - Implement mapped business processes and demonstrate them to customers using their data - Ensure the highest quality software delivery to clients - Conduct product training and guide customers on working procedures - Ensure project delivery milestones are completed as per schedule - Create necessary implementation documents such as Scope document, Configuration document, and UAT - Assist in defining customization scope, iterating, and delivering - Provide product demos and support the sales team in securing deals - Collaborate with the development team by providing inputs for product development - Analyze project activities and provide regular feedback to clients Qualification Required: - 6+ years of proven experience as an Implementation Specialist, preferably in Construction Project Management Software, P6/MSP, or any lean Last planning tool - Bachelor's degree in computer science, engineering, computer information science, information technology, or related field Additional Company Details (if applicable): Smartapp is a no code project collaboration and integrated project management platform that enables businesses to configure and deploy mobile and web-ready applications for managing and monitoring projects effectively.,