The Technical Support Engineer at Smart Vision Technologies will be a critical point of contact for our customers, providing expert technical assistance, troubleshooting, and problem resolution for our range of vision-based hardware and software products. This role requires a strong blend of technical acumen, problem-solving skills, and excellent communication abilities to ensure high customer satisfaction and efficient operation of our deployed solutions. The ideal candidate will be passionate about technology, eager to learn, and dedicated to delivering a seamless support experience. Key Responsibilities:
Role Overview: As a CCTV Installer (Technician) at the company located in Vasai, your primary responsibility is to conduct site surveys, install and configure CCTV systems, perform maintenance checks, troubleshoot issues, and deliver prompt service support. Your role also entails ensuring the optimal functioning of all installed systems and maintaining documentation for each installation and service activity. Key Responsibilities: - Conduct site surveys to evaluate installation requirements - Install and configure CCTV systems - Perform maintenance checks on existing systems - Troubleshoot any issues that arise - Provide prompt service support to clients - Ensure all installed systems are functioning optimally - Maintain documentation for each installation and service activity Qualifications Required: - Experience in electronic surveillance system installation and troubleshooting - Knowledge of network configurations and IP camera setups - Skills in performing site surveys and interpreting technical drawings - Ability to use tools and equipment related to CCTV installation - Strong problem-solving and analytical skills - Excellent written and verbal communication skills - Ability to work independently and manage time effectively - Previous experience in a similar role is preferred - High school diploma or equivalent; certification in a related field is a plus,