Job Description: Head HR - NBFC (Pune, India)Job location : Pune, IndiaExperience range : 12 to 20 yearsThe company is financing two and three wheelers.Position Overview:The Head of HR for a Non-Banking Financial Company (NBFC) in Pune will lead the organizations human resources function. This role requires a seasoned HR professional with 15-20 years of experience. The role offers a good mix of strategy and operational excellence.The role demands expertise in stakeholder management - top mgmt., board members and investors, talent management, employee engagement, compliance and audits (RBI, Statutory, Internal and Investor), performance & compensation mgmt. The board reviews need to be managed in NRC meetings.Key Responsibilities:Provide strategic HR leadershipDrive organizational design, workforce planning and leadership development initiativesOversee HR team managing:Talent AcquisitionLearning and DevelopmentHR Operations - Employee life cycle management, Performance Mgmt. and , HRIS, legal compliance, payroll and attendance, disciplinary actions, employee benefits, vendor mgmt.Qualifications and Experience:Education: MBA/PGDM in Human Resource ManagementExperience: 15-20 years of progressive HR experience, preferably some years in the NBFC or BFSI sector Proven track record in managing large-scale HR operations and driving strategic initiatives. Good knowledge of Indian labour laws, statutory compliance, and HR best practices.Skills and Competencies: Exceptional operational and problem-solving skills. Strong leadership and team management abilities. Excellent interpersonal and communication skills. Proficiency in HRMS tools and data analytics. Ability to navigate complex organizational structures and work effectively with senior stakeholders.Location: Pune, IndiaThis role offers an exciting opportunity for an experienced HR professional to shape the HR function and contribute to the growth and success of the organisation.

Key Responsibilities:Act as the primary liaison between the customer and the development team.Understand customer needs, gather requirements, and ensure the product meets their expectations.Conduct regular meetings with customers to gather feedback and provide updates.Collaborate with stakeholders to define and refine the product vision and roadmap.Ensure alignment of the product vision with business goals and customer needs.Communicate the vision and roadmap to the development team and ensure their understanding and buy-in.Create, maintain, and prioritize the product backlog.Ensure the backlog is transparent, visible, and understood by the team.Prioritize features, user stories, and tasks based on business value, customer needs, and technical feasibility.Provide guidance and support to the development team to ensure timely and high-quality delivery.Facilitate agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives.Remove impediments and ensure the team has the resources needed to succeed.Gather and analyze feedback from customers, stakeholders, and team members.Apply feedback to improve the product and processes continuously.Monitor product performance and quality metrics to identify areas for improvement.Research and recommend custom designs to resolve client/business issues and interpret business requirements into application configuration tasks.Drive process and productivity improvements into existing operations based on analysis of existing processes versus system capabilities and anticipated gains.Define return on investment and gain alignment with ops/engineering on associated ROI and resourcing.Ensure all customer and business process enhancement requests are aligned with the scope of the core system.Experience with Agile methodologies, JIRA, and Confluence, and translating, analyzing, and simplifying requirements to add epics & stories and align with standard best practices.Develop and maintain product/process roadmaps.Balance multiple stakeholder needs and regulatory requirements, ensuring critical features are delivered on time.Work closely with technical teams and business stakeholders to implement scalable solutions.Serve as the primary point of contact for all features, clarifying priorities and resolving cross-functional dependencies.Collect stakeholder feedback, analyze performance metrics, and stay informed on industry best practices to drive iterative enhancements.Provide clear, consistent updates to leadership, development teams, and business stakeholders on product progress, challenges, and upcoming milestones.Negotiate trade-offs and adapt priorities based on resource constraints and time-sensitive business needs.Qualifications:Strong knowledge of API Management, low code platforms, test automation, and various testing frameworks.Experience in performance testing, functional testing, API testing, microservices testing, and UI testing.Experience with DevOps toolsFamiliarity with the Scaled Agile Framework (SAFe) and agile methodologies.Product Owner certification (e.g., CSPO, SAFe PO/PM) is a plus.Excellent communication and interpersonal skills.Ability to connect with customers and understand their needs.Strong collaboration skills to work effectively with cross-functional teams.Skilled at defining product vision, creating user stories, and prioritizing backlogs.Capable of balancing a long-term strategic vision with the need for practical, incremental delivery.Excellent written and verbal communication skills; able to facilitate discussions between technical teams and business units.Proven track record of contributing to product vision and roadmap.Strong leadership skills to guide and motivate the team.Excellent problem-solving skills and ability to make data-driven decisions.Minimum 15 years of total experience, with at least 8 years of relevant experience.