SM Express Logistics Pvt Ltd

5 Job openings at SM Express Logistics Pvt Ltd
Telemarketing Executive New Delhi,Delhi,India 0 years Not disclosed On-site Full Time

Telemarketing Executive Job Description: SALARY:-18K-22K Max 1) Responsibilities:a) Market Research: Conducting market research is a key responsibility. This involves gathering, analyzing, and interpreting information to develop effective sales and marketing strategies. Telemarketing executives:i) Set clear goals and objectives for market research.ii) Conduct surveys on different samples of the population to understand the target market better.iii) Perform telephone interviews to collect market research data.iv) Prepare questionnaires covering both high-level and in-depth questions about the company’s product and customer perception.v) Analyze quantitative and qualitative data to obtain valuable insights for decision-making.b) Customer Engagement: As the first point of contact with customers, telemarketing executives:i) Understand customer needs and preferences.ii) Communicate the value of the company’s products and services.iii) Persuade customers to take action (e.g., make a purchase, schedule a demo, or participate in a survey).c) Assisting Sales and Marketing Teams: Telemarketing executives collaborate with sales and marketing teams to:i) Learn more about customer needs and preferences.ii) Create effective marketing campaigns.iii) Identify new opportunities. 2) Requirements and Skills:3) Education: A high school diploma degree or equivalent is typically required.4) Training: Completion of a marketing-related training program is ideal.5) Experience: Prior experience as a telemarketing executive within the industry is valuable.6) Knowledge: Understanding of consumer rights and responsibilities.7) Communication: Excellent written and verbal communication skills.

Sales Executive Pune,Maharashtra,India 2 - 5 years Not disclosed On-site Full Time

Salary Max - 40K Gross The candidate for this position will excel at creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers. Responsibilities Meet and exceed sales targets Successfully create business from new and existing customer accounts Manage complex negotiations with senior-level executives Build rapport and establish long term relationships with customers Qualifications 2-5 years' quota carrying sales experience Experience and working knowledge of CRM systems Demonstrable track record of over-achieving quota Strong written and verbal communication skills Show more Show less

Front Desk Receptionist Mumbai,Maharashtra,India 1 years Not disclosed On-site Full Time

Salary Max 15K Need Experience : 1 Year Location : Marol Naka Responsibilities Greeting Visitors: Welcoming and directing visitors, ensuring a smooth and positive experience. Managing Phone Calls: Answering, screening, and transferring calls, taking messages when necessary. Maintaining a Clean and Organized Reception Area: Ensuring the reception area is tidy and well-maintained. Scheduling Appointments: Booking meetings, managing calendars, and coordinating schedules. Managing Correspondence: Handling mail, emails, and other forms of communication. Providing Basic Office Support: Assisting with photocopying, faxing, and other routine office tasks. Travel Arrangements: Making travel plans and lodging arrangements when needed. Supporting HR and Operations: Assisting with scheduling interviews, onboarding new hires, or other HR-related tasks. Providing Information: Answering questions and providing assistance to visitors and callers. Show more Show less

Vigilance officer Mumbai,Maharashtra,India 0 years Not disclosed On-site Full Time

Location: Marol Salary : Max up to 4.20LPA ROLE To plan, lead and manage all activities of the vigilance function and to eliminate or minimize factors that provide opportunities for malpractices and suggest remedial measures and maintain quality work. RESPONSIBILITIES 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Plan, conduct regular inspections and surprise visits. Take prompt actions on the complaints and feedbacks. Ensure speedy processing of vigilance cases at all stages. Study and examine and modify existing practice and procedures followed in the department. Draw and ensure implementation of action plan on all recommended measures. Maintain surveillance on employees of doubtful integrity. Continuous monitoring of Camera’s across Pan India. Conduct Departmental Audit and training. Maintain close liaison / interaction with police personnel on vigilance matters. Maintain quality standards and develop quality control processes in all aspects of operation Show more Show less

Customer Support Executive mumbai,maharashtra,india 0 years None Not disclosed On-site Full Time

Location: Marol & Thane Salary : 15K - 20K Customer Service Executive Job Description: 1) Responsibilities: a) Resolving Customer Issues: Customer Service Executives handle customer inquiries, complaints, and requests. They aim to resolve issues promptly and efficiently. b) Liaison with Other Departments: They collaborate with sales, production, and global logistics teams to ensure timely and cost-effective customer service. c) Inventory and Order Management: Prioritizing orders, adjusting schedules, and ensuring efficient scheduling and routing for on-time deliveries. d) Budget Management: Managing the market budget for logistics operations. e) Customer Collaboration: Establishing a strong customer collaboration process. f) Reporting: Providing regular reports to the Area Vice President. g) Meeting Customer Expectations: Committed to meeting current and future customer requirements. h) Cost Estimation: Overseeing cost estimating processes within customer service. 2) Qualifications and Skills: 3) Education: A diploma or degree in logistics, supply chain management, or a related field is beneficial. 4) Experience: Proven experience in customer service or a similar role, preferably in the logistics industry. 5) Knowledge: Strong understanding of logistics and supply chain processes. 6) Communication: Excellent communication, problem-solving, and interpersonal skills.